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Best Western Plus Grosvenor Airport Hotel

3.0 star property

Photo gallery for Best Western Plus Grosvenor Airport Hotel

Bar (on property)
Meeting facility
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪6 min walk‬
  • Place, SFO Museum
    ‪13 min walk‬
  • Place, San Francisco Baking Institute
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Executive King Suite

  • Sleeps 2

Queen Suite

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for King Room

Combined shower/bathtub, free toiletries, hair dryer, towels

King Room

  • Sleeps 2

View all photos for Two Double Room

Bathroom

Two Double Room

  • Sleeps 4

Executive Two Double Room

  • Sleeps 4

Executive King Room

  • Sleeps 2

Executive Queen Suite

  • Sleeps 4

View all photos for Mobility Accessible King Room

Bathroom

Mobility Accessible King Room

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Two Double Room

  • Sleeps 4

Executive Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(95 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(136 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Exterior
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About the area

South San Francisco

With a stay at Best Western Plus Grosvenor Airport Hotel, you'll be centrally located in South San Francisco, a 4-minute drive from San Francisco Bay and 12 minutes from Oracle Park. .This hotel is 11.1 mi (17.9 km) from Moscone Convention Center and 12.2 mi (19.7 km) from Golden Gate Park.

What's nearby

  • South San Francisco Convention Center - 6 min walk - 0.6 km
  • K1 Speed San Francisco - 6 min walk - 0.6 km
  • K1 Speed - 6 min walk - 0.6 km
  • SFO Museum - 13 min walk - 1.1 km
  • San Francisco Baking Institute - 4 min drive - 3.6 km

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 13 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Denny's - ‬13 min walk
  • ‪Wendy's - ‬16 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This South San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 206 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in South San Francisco? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:30 AM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 945 out of 1786 reviews
Rating 8 - Good. 445 out of 1786 reviews
Rating 6 - Okay. 224 out of 1786 reviews
Rating 4 - Poor. 98 out of 1786 reviews
Rating 2 - Terrible. 74 out of 1786 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Easy check in and check out. The beds were comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Mary

The staff was very helpful and I enjoyed the breakfast included with my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
The check in was AMAZING! Jukkos to the person who offered to waive the parking fee because we would not take part in the free morning breakfast. That gesture was so kind and professional. Well-done! Plus the room was clean, comfy and quiet.
Stayed 1 night in Jan 2026

6/10 Okay

arnaud

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Room was very clean. The staff was friendly. Parking was easy. Location was great.
Stayed 1 night in Jan 2026

8/10 Good

Bea Anngelou, Fort Worth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Karyn

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and walking distance to where I was working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Blair

Stayed 1 night in Jan 2026

6/10 Okay

Rodney

Liked: Staff & service, amenities
Disliked: Cleanliness
Cleanliness of room needed to improve. Little debris of human hair on floors tells me housecleaning needs improvement.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason polakow

Stayed 1 night in Jan 2026

10/10 Excellent

Shruti

Liked: Cleanliness, amenities, property conditions & facilities
Great food, clean room, great service!
Stayed 3 nights in Jan 2026

6/10 Okay

Asif

Stayed 2 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

2/10 Terrible

Runjia

Liked: Staff & service
Disliked: Amenities
Shampoo and body wash were empty and TV remote control was out of battery .
Stayed 1 night in Jan 2026

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean bathroom
Stayed 1 night in Jan 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was efficient and professional and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Imelda checked me in right away. She was genuinely friendly and helpful, recommending restaurants and directions when I asked about good places to eat. The room was spotless and perfect. Would definitely recommend this Best Western!
Stayed 1 night in Jan 2026

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and accommodating. Breakfast was ok. Nice coffee. Room was warm, clean. Bathroom shower head very dated and didn't have full water flow
Stayed 1 night in Jan 2026

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Restaurant and Bar service was great and the food was good. Breakfast was sad. Get what you pay for. Enjoy!
Stayed 1 night in Dec 2025

10/10 Excellent

Quennie, Daly City

Stayed 1 night in Jan 2026

8/10 Good

Ann

Stayed 1 night in Jan 2026

4/10 Poor

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025