Riviera hotel

2.0 star property

Photo gallery for Riviera hotel

Quadruple Room, 2 Queen Beds, Non Smoking | Terrace/patio
Basic Double Room, 1 Queen Bed, Non Smoking
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets
Double Room, Private Bathroom | Bathroom

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
420 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Union Square
    ‪7 min walk‬
  • Place, SF Masonic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

Basic Double Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room, Private Bathroom

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

San Francisco

A stay at Riviera hotel places you in the heart of San Francisco, within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. .This hotel is 1.2 mi (2 km) from Moscone Convention Center and 1.7 mi (2.7 km) from Oracle Park.

What's nearby

  • Warfield Theatre - 5 min walk - 0.4 km
  • Union Square - 7 min walk - 0.6 km
  • SF Masonic Auditorium - 8 min walk - 0.7 km
  • San Francisco Museum of Modern Art - 13 min walk - 1.1 km
  • Moscone Convention Center - 15 min walk - 1.3 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & O'Farrell St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Cinnabar - ‬1 min walk
  • ‪Cantoo Latin Asian Rotisserie - ‬2 min walk
  • ‪Bourbon & Branch - ‬1 min walk
  • ‪Azalina’s - ‬3 min walk
  • ‪Herb N'Kitchen - ‬3 min walk

About this property

Riviera hotel

Riviera hotel offers 34 accommodations with minibars and bathrobes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and first-run movies.

Guests have access to shared bathrooms. Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 34 guestrooms featuring microwaves and flat-screen televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and bathrobes.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Riviera hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 24 out of 87 reviews
Rating 8 - Good. 5 out of 87 reviews
Rating 6 - Okay. 5 out of 87 reviews
Rating 4 - Poor. 7 out of 87 reviews
Rating 2 - Terrible. 46 out of 87 reviews

4.6/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

6/10 Okay

Hector

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 2 nights in Jan 2026

2/10 Terrible

Sabina

Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

2/10 Terrible

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
The photos of the Riviera Hotel didn’t match the room I was given. In fact I was assigned a dorm room (for $76), which wasn’t I purchased. I will pursue this with Expedia.
Stayed 1 night in Jan 2026

4/10 Poor

Zaher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of homeless people ,not safe
Stayed 2 nights in Jan 2026

2/10 Terrible

Jose de Jesus

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Did not stay!!!! Area was so gross and sketchy. Room was on 4th floor and had a shared bathroom with 8 other rooms. Tried to collect cash upon arrival even though already paid by card.
Stayed 1 night in Jan 2026

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, safe walking neighborhood in The Marina. Convenient to jogging, restaurants, Pilates. Spin, short rides by uber to downtown and public transportation. Clean!! Comfortable, safe in room, closet, towels, soaps, etc what you expect at a hotel, no frills, great price. Will stay here again
Stayed 4 nights in Jan 2026

2/10 Terrible

Lovejit

Stayed 1 night in Jan 2026

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here unless you have no other choice. One of the worst experiences from all the hotel stays in 2025. Probably better camping outside or in your car then staying here.
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean. Stayed only one day but for a night stay was ok.
Stayed 1 night in Dec 2025

10/10 Excellent

Yan, Rodeo

Stayed 7 nights in Dec 2025

4/10 Poor

JESS

Disliked: Staff & service, amenities
It’s in the tenderloin of sf so prepare for that. The rooms are cold and make sure to ask for a towel. For the cost maybe worth it but wow that neighborhood is beyond noisy.
Stayed 3 nights in Dec 2025

2/10 Terrible

Majidy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Dear Orbitz, this hotel didn’t have a heater at the time we checked in 2:30am, also in front of Rivera Hotel there were so many homeless people sleeping, such a scary neighborhood and unsafe location, I called Orbitz at 8am, and Orbitz agent said you can check out the hotel and Orbitz will refund my money, I did not see the refund in my account and I had to call Orbitz again, and the agent refunded only $115, I am very frustrated at Orbitz as to why they accept these hotels in their system and even though I checked out, why I am not getting my full refund??! I have been with Orbitz over 30 years, and don’t understand why I get treated like this?!
Stayed 3 nights in Nov 2025

4/10 Poor

Stephanie

Stayed 1 night in Nov 2025

2/10 Terrible

Clint, Sterling Heights

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Walking to and from this place even during broad daylight is frightening. Lots of druggies. Room was small. Shared bathroom. No heat. Extremely loud. The manager was conveniently never there. The absolute worst stay in my entire life. Zero stars.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
It’s the combination of all of it. They were very professional and made my stay there as relaxing as possible!! I recommend it !! Thank you !!
Stayed 3 nights in Nov 2025

2/10 Terrible

Bobbie

Stayed 1 night in Nov 2025

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is not a true hotel and was in unacceptable and unsafe condition. The room we were shown was extremely dirty—there was dog hair throughout the space, dog food on the floor, and visible stains on the bed. The bathroom had no door, and the toilet did not function. Additionally, the overall building and surrounding area were unsafe. We were harassed by individuals outside, and there was a ton human feces on the sidewalk directly in front of the entrance. Given these conditions, we did not stay at the property. Instead, we stayed with a friend in Oakland that night and booked an actual hotel for the following night.
Stayed 2 nights in Nov 2025

2/10 Terrible

Soong, Duluth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
1) very bad location and unsafe 2) no private bathroom, so terrible 3) funny smells, marijuana and curry cooking 4) so scary to go out and come back
Stayed 2 nights in Nov 2025

2/10 Terrible

Jarrod

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, dirty
Stayed 1 night in Nov 2025

2/10 Terrible

Tumnee

Stayed 1 night in Oct 2025

2/10 Terrible

Juan Angel

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025