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El Conquistador Resort

4.0 star property

Photo gallery for El Conquistador Resort

Children’s activities
Terrace/patio
Couples treatment room(s), hot tub, steam room, body treatments
Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1000 Conquistador Avenue, Fajardo, 00738
  • Place, El Conquistador Golf Course
    ‪4 min drive‬
  • Place, Parque Nacional Balneario Seven Seas
    ‪4 min drive‬
  • Place, El Yunque National Forest
    ‪27 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪58 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(158 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(264 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Bay view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(63 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(86 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Marina View

8.8 out of 10
Excellent
(17 reviews)
  • Marina view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Ocean View

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Marina View

8.0 out of 10
Very good
(8 reviews)
  • Marina view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Single Room

9.4 out of 10
Exceptional
(29 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

One-Bedroom Suite King Bed, Marina

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Luxury Villa, 3 Bedrooms, Ocean View | Living area
Las Casitas Village at El Conquistador
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The price is NZ$777
includes taxes & fees
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Las Casitas Village at El Conquistador

About the area

Fajardo

Located in Fajardo (Cabezas), El Conquistador Resort is within a 15-minute drive of Laguna Grande and Cayo Icacos. .This beach hotel is 10.8 mi (17.4 km) from El Yunque National Forest and 12.2 mi (19.6 km) from Carabali Rainforest Park.

What's nearby

  • El Conquistador Golf Course - 4 min drive - 1.8 km
  • Parque Nacional Balneario Seven Seas - 4 min drive - 2.1 km
  • Laguna Grande - 8 min drive - 3.9 km
  • Cayo Icacos - 11 min drive - 5.4 km
  • El Yunque National Forest - 27 min drive - 21.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 68 min drive

Restaurants

  • ‪Sabalos - ‬6 min drive
  • ‪Bono - ‬1 min walk
  • ‪Costa Mia Restaurant - ‬5 min drive
  • ‪Pegadizo Cigars - ‬17 min walk
  • ‪El Cayo - ‬6 min drive

About this property

El Conquistador Resort

El Conquistador Resort offers 677 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 677 air-conditioned rooms featuring refrigerators and iPod docking stations. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite to eat at Ventanas, one of the hotel's many dining establishments, which include 8 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Fajardo? This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
Ventanas - Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ballyhoo - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista - This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar - This rooftop bar overlooks the ocean and pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2363 out of 3379 reviews
Rating 8 - Good. 548 out of 3379 reviews
Rating 6 - Okay. 264 out of 3379 reviews
Rating 4 - Poor. 92 out of 3379 reviews
Rating 2 - Terrible. 112 out of 3379 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MARCOS

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff very helpful amenities were great
Stayed 7 nights in Jan 2026

2/10 Terrible

Joe and Julie

Stayed 5 nights in Jan 2026

10/10 Excellent

Sheldon

Stayed 1 night in Jan 2026

10/10 Excellent

Beverly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless and staff was wonderful. We had issues with our doors and maintenance promptly fixed our front doors.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shawn

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Sheldon

Stayed 5 nights in Jan 2026

10/10 Excellent

Fernando

Great hotel! Staff outside front desk needs to be more friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheran

Liked: Cleanliness, amenities, property conditions & facilities
This resort was absolutely amazing. From the moment we came in, greeted early in the morning with a very big smile and politeness! Everyone here that is staff is kind willing to help and just overall super friendly. The resort was clean the room was amazing! I was even surprised that the waterpark feature didn’t expect it to be as fun as it was and in all aspects this resort far exceeded my expectations
Stayed 6 nights in Jan 2026

2/10 Terrible

Osama, North Bergen

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff was very immature. Lot of cursing and fooling around . The room was perfect but the sheets were always dirty. We had to call 2 times to get the sheet changed. Would never recommend anyone to stay there .
Stayed 5 nights in Jan 2026

10/10 Excellent

Merrin

Stayed 1 night in Jan 2026

6/10 Okay

Joy

Liked: Staff & service
Disliked: Amenities
We were given a room in Las Brisas which needed updating. The only thing that housekeeping seemed to do was make the bed and replenish the towels. The floors were not clean. Neither was the toilet or shower while we were there. The pool was very nice and they were plenty of lounge chairs. Both hot tubs were not working properly and needed upgrading. The ferry to the Paloma Island Beach was unreliable. There is no beach on the property itself which I did not realize when I booked the hotel. The restaurants on property are pretty good. There is nothing to do at the resort in the evening at all. This resort may have worked better if we had younger children because we did not take advantage of the waterpark at all. The staff were all very friendly and I liked that the coffee shop was open 24 hours.
Stayed 6 nights in Jan 2026

10/10 Excellent

Victor

will go again ,
Stayed 2 nights in Jan 2026

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean!!!
Stayed 2 nights in Jan 2026

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room Was clean !!!
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Farah-Diane

Liked: Cleanliness, amenities, property conditions & facilities
Always a great time. This was our 2nd time there. I would only suggest more activities on the resort for guest to enjoy. Morning aquatics, dance, kareoke, etc.. but we enjoyed the property
Stayed 4 nights in Jan 2026

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities
Did not like ot
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service by their staff. Very clean. Overall, a beautiful resort. Will be back for sure
Stayed 4 nights in Jan 2026

10/10 Excellent

Thaddeus Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless. The resort is meticulously maintained. Service is always above and beyond. Staff is so accommodating and polite. We love the El Conquistador. Looking forward to returning next year!
Stayed 3 nights in Jan 2026

10/10 Excellent

rafael

Stayed 2 nights in Jan 2026

10/10 Excellent

Dorothy W.

Liked: Cleanliness, amenities, property conditions & facilities
The amenities, grounds, location and staff were awesome! Beautiful resort with many options for activities. Resort food/cocktails was reasonably priced. We hope to return to PR and would definitely stay here again.
Stayed 4 nights in Jan 2026

2/10 Terrible

Johanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private island, water park and pools. My teenage daughter said it was our best vacation yet!
Stayed 4 nights in Jan 2026

10/10 Excellent

Caitlyn

Stayed 1 night in Jan 2026

2/10 Terrible

Beatriz

Liked: Amenities
Disliked: Staff & service
Stayed 1/18–1/20/26. First time at El Conquistador. Check-in was extremely disorganized. I booked and paid for two ocean-view rooms for a party of four. Rooms were not ready at 4 PM (standard check-in) and were still not ready at 4:45 PM. Staff refused to offer a reasonable late check-out or waive the resort fee despite the delay. At 5:15 PM the same representative claimed I only had one ocean-view room and said the hotel was overbooked. Only after showing proof and pushing back did they waive the resort fee and provide a 2 PM check-out. Room conditions were poor. Brisas wing, 2nd floor had a strong musty/moldy smell in the hallway and room. Carpet powder was used to mask the odor, making it worse. Bathroom was very outdated—rust around the faucet, slippery sunken tub, and a malfunctioning shower that caused standing water. Sheets were thin and pilling. The only positives were the balcony ocean view, facilities, and restaurants. Based on the room quality and customer service, I would not stay here again.
Stayed 2 nights in Jan 2026