See all properties
Save

El Conquistador Resort

4.0 star property

Photo gallery for El Conquistador Resort

Exterior
Couples treatment room(s), hot tub, steam room, body treatments
Exterior
4 outdoor pools, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Marina

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View map
1000 Conquistador Avenue, Fajardo, 00738
  • Place, El Conquistador Golf Course
    ‪18 min walk‬
  • Place, Laguna Grande
  • Place, Cayo Icacos
    ‪8 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(145 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(254 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 74 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(57 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(68 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View

9.0 out of 10
Wonderful
(15 reviews)
  • 55 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Marina View

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Single Room

9.6 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

One-Bedroom Suite King Bed, Marina

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Hyatt Regency Grand Reserve Puerto Rico
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 2,751 reviews
The price is NZ$585
includes taxes & fees
1 Dec - 2 Dec
Hyatt Regency Grand Reserve Puerto Rico

About the area

Fajardo

Located in Fajardo (Cabezas), El Conquistador Resort is within a 15-minute drive of Laguna Grande and Cayo Icacos. .This beach hotel is 10.8 mi (17.4 km) from El Yunque National Forest and 12.2 mi (19.6 km) from Carabali Rainforest Park.

What's nearby

  • El Conquistador Golf Course - 18 min walk - 1.5 km
  • Parque Nacional Balneario Seven Seas - 2 min drive - 1.2 km
  • Balneario Seven Seas - 3 min drive - 1.8 km
  • Las Cabezas de San Juan Nature Reserve - 3 min drive - 1.5 km
  • Cayo Icacos - 8 min drive - 4.5 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 68 min drive

Restaurants

  • ‪Sabalos - ‬6 min drive
  • ‪The House Of Pastelillos - ‬5 min drive
  • ‪Pegadizo Cigars - ‬17 min walk
  • ‪O.A.T.S. Juice Bar - ‬8 min walk
  • ‪Costa Mia Restaurant - ‬5 min drive

About this property

El Conquistador Resort

Family-friendly hotel with 8 restaurants connected to the convention center in Fajardo
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 627 air-conditioned rooms featuring refrigerators and iPod docking stations. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite to eat at Ventanas, one of the hotel's many dining establishments, which include 8 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Fajardo? This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
Ventanas - Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ballyhoo - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista - This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar - This rooftop bar overlooks the ocean and pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

Reviews

El Conquistador Resort Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2239 out of 3208 reviews
Rating 8 - Good. 528 out of 3208 reviews
Rating 6 - Okay. 241 out of 3208 reviews
Rating 4 - Poor. 93 out of 3208 reviews
Rating 2 - Terrible. 107 out of 3208 reviews

Reviews

6/10 Okay

katherine

Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Water park
Stayed 3 nights in Jul 2025

10/10 Excellent

Tendayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, room comfort

Improved

I think many improvements have been made since last time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything we were hoping for. 25th anniversary. It is a family resort so if you don't like children being around it might not be the place for you. We found it to be charming. Seeing families enjoying time together was pretty cool. The place is gorgeous. The staff is friendly as ever.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Outdated, worn down, and very expensive to dine in

The hotel's landscaping and common areas are beautiful and well kept, and the access to the waterpark and Palomino Island are its best features, however, the hotel rooms in Las Brisas are old, worn down, furntiture and rugs outdated and poorly kept, and the bathrooms as well with very old and dangerous sunken bathtubs. The decor was also very sober and outdated, and the rooms have very old and cheap ceiling fans that are not even necessary given the rooms have AC. I would definitely recommend improving in modernizing the rooms and bathrooms, as well as lines, pillows (very old and wasted) since the comfort and luxury of the rooms is as important as other hotel amenities especially if you advertise as a 4 star hotel (which it is not) and if you charge on average $350+ per night in low season. Another issue is the lack of variety options for breakfast. Only one restaurant (Ventanas) for all of the hotel's occupancy for buffet or a la carte breakfast is impossible to meet the demand on a daily basis, and this was low season, so I cannot imagine high season, waiting more than 1hr 1/2 to find a table for breakfast. The only other option in the entire hotel is the Coffee Shop in the lobby, also super full and with limited variety for breakfast. Finally , the restaurants for lunch and dinner very limited options too, very expensive, especially for dinner, which also limits the number of days you would be willing to stay in the resort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort, amazing staff, beautiful views and so much to do ❤️
Stayed 8 nights in Jul 2025

6/10 Okay

Milca

Stayed 4 nights in Jul 2025

10/10 Excellent

Seth, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway in Puerto Rico. No need to have to leave the property but if you do want to explore Fajardo area is a great part of the island.
Stayed 2 nights in Jul 2025

10/10 Excellent

April Dawn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort was beautiful. The kids had a blast in the main pool(s) and water park. The bugs were a bit problematic. The first room had insects in both beds. They were crawling in the white bed sheets. Thankfully, the staff moved us to a different room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wilnelia, Dorado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service
The property is good and beautiful but the common areas are not very clean. The hotel needs better maintenance. Also, the fonolicular needs and emergency exit and stairs around. But we had a great time there.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was great, the amenities that they provide are espectacular. The bed was hard since we are use to plush at home. They are missing a Puerto Rican food restaurant since we missed the rice and beans while we were there. Overall its a great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jennice

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It’s really a pity that such a beaufiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Liliana, Humacao

Stayed 2 nights in Jul 2025

10/10 Excellent

Amit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive property with private island, several swimming pools and amazingly scenic views. Family friendly, this place has lots of things to do. One can easily spend 3-4 nights without getting bored and experience relaxation. One area to improve is the food and dining options. After a point, the food seems repetitive especially considering there is nothing much nearby.
Stayed 5 nights in Jul 2025

6/10 Okay

luis f

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Subpar customer services across the board. Do not recommend, especially compared to other resorts in Puerto Rico. The current management has downgraded the experience significantly.
Stayed 5 nights in Jul 2025

6/10 Okay

Damarys

Travelled with family
Liked: Amenities
Overall stay was good, except the last day I was denied a table for the breakfast buffet at 10:30am (it’s supposed to close at 11am). I believe that the restaurant is understaffed and weren’t unable to manage the amount of clients. This was poor service for the amount paid for the stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Gorgeous, clean and beautiful view.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos los empleados ofrecieron un excelente servicio. La dinámica del traslado a la isla de palomino debe mejorar bastante. La espera fue bastante, ya que las embarcaciones necesitan mucho mantenimiento . Deben ofrecer mas entretenimiento por las noches. Nada el domingo y nada el lunes.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Jul 2025

4/10 Poor

Naicha

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Water park closes at 5! The restaurant on Palomino Island does not open until 11:00 AM. The parking is a 30 minute walk away! The walk from the room to pools were far! Plus you have to take a trolley and another long walk plus elevator! The restaurants, bars, coffee shops, ice scream, swim bar all insist on charging your room and then charge your credit card or take your cash! Very disorganized payment system with double billing and daily resort fees of over $65! I would rather have paid all of this up front. Smh
Stayed 2 nights in Jul 2025

8/10 Good

Clarivel

Liked: Cleanliness
Difficult to get reservations to eat at the resort. Bathrooms and bath tubs not handicapped friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Iveliza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Love the pool areas, the palomino private beach and the coqui waterpark. I was disappointed on the rooms not being accessible for disable people. I booked a handicap room with rolling shower and they gave me a handy cap room but the bathroom had a big tub. They change my room and the second room was also with a tub. Even for a regular person that tub is too high to get into. The supervisor was very dismissive but after going back and forward to make sure my Mom had a room with a rolling shower I had to settle for a room with a small shower. Definitely not happy with the supposedly handy cap rooms.
Stayed 3 nights in Jul 2025