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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Lobby
Lobby
Exterior
Beach nearby, sun-loungers, beach umbrellas, beach towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
8000 Tartak Street, Carolina, 00979
  • Carolina Beach
    ‪5 min walk‬
  • Isla Verde Beach
    ‪5 min walk‬
  • Condado Beach
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area

Suite, 2 Bedrooms, 2 Bathrooms

  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds (Top Floor)

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Minibar

Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed, Pool View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds, Pool View

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed (Top Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hampton Inn & Suites San Juan

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (1863)
The price is NZ$528
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Hampton Inn & Suites San Juan

About the area

Carolina

With a stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina (Isla Verde), you'll be a 1-minute drive from Isla Verde Beach and 7 minutes from Condado Beach. .This casino resort is 5.5 mi (8.9 km) from Plaza las Americas and 5.6 mi (9 km) from Puerto Rico Convention Center.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Carolina Beach - 5 min walk - 0.5 km
  • Isla Verde Beach - 5 min walk - 0.5 km
  • Plaza las Americas - 8 min drive - 9.7 km
  • Condado Beach - 8 min drive - 9.2 km
  • Puerto Rico Convention Center - 9 min drive - 9.2 km

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort with a casino and free breakfast
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 313 air-conditioned rooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, as well as phones with free local calls.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a hot tub, a lucky night at the casino is the perfect end to the day. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at El Patio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Carolina? This resort has 12000 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.
El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie - Onsite coffee shop. Open daily.
Coqui Pool Bar - This poolside bar serves lunch only. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square foot of space)
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 21.19 per night
  • Covered valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2376 out of 3511 reviews
Rating 8 - Good. 707 out of 3511 reviews
Rating 6 - Okay. 236 out of 3511 reviews
Rating 4 - Poor. 97 out of 3511 reviews
Rating 2 - Terrible. 95 out of 3511 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gamael

Liked: Cleanliness, staff & service, amenities
Great but my room smelled like mold
Stayed 4 nights in Mar 2025

10/10 Excellent

Yo y tu

Stayed 1 night in Mar 2025

10/10 Excellent

Evander Alberto

Stayed 2 nights in Mar 2025

8/10 Good

Catherine

Travelled with partner
Liked: Amenities
Hotel is dated and was having tech issues when we checked in (key card machine wasn't working) but there's a good breakfast, happy hour and really lovely pool. It's a quick walk to the beach and big hotels with lots of restaurant options. Good value for the price
Stayed 1 night in Mar 2025

10/10 Excellent

LYNDA

Stayed 7 nights in Mar 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my husband we liked the fact that it was a short walk to the beach, stores and restaurants. The casino was fun being inside the hotel. We loved the pool and pool bar after a day at the beach. Bonus with breakfast included and happy hour in the afternoon.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect location right by the airport and walking distance to a beach. Listen to the coqui whistle all night was soothing. Hotel was neatly kept house keeping in every Morning clean and did a great job. Highly recommend!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Deirdra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the beach. However you will be charged 45 additional dollars a day for the use of the beach chairs and umbrellas beach towels as well as the two bottles of water and use of internet. In addition to 4.95 a day charge for what they call a suite charge. Expedia do a better job making sure of the charges your get will accrue. There is no way to opt out of these charges. Joel the bartender was great.
Stayed 3 nights in Mar 2025

6/10 Okay

Brian

Liked: Staff & service
The pictures on internet make it look gorgeous. Those pictures must have been taken like 60 years ago, because it's not new and beautiful anymore. Little run down, little dirty, way way way overpriced!!!!! They hit you with fees every chance they get. They shouldn't call it a casino either. All it is , is a small slot room with 6 table games. Very disappointing!!!! Would definitely, NEVER, stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Naveen, Nashua

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Johnpaul

Travelled with partner
Everything was great except the Casino. Don’t like the fact the dealers don’t shuffle the cards themselves. My husband plays a lot and didn’t not win anything. No one at the table got black jack except the dealers, both nights we played. To be honest I didn’t see anyone who was winning a decent amount of money at the tables.I’m telling you not worth it unless you like to throw money towards the slots which they have a lot of.
Stayed 2 nights in Feb 2025

6/10 Okay

Kelli

Rooms not ready by 4 PM when we needed to check in after a long day of traveling
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff. We enjoyed everything about our stay at the hotel. You can hang out at the pool and order the Best rum coco and pineapple drinks at El Patio. Heriel was very helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Stayed 1 night in Mar 2025

10/10 Excellent

Marvin

Stayed 1 night in Mar 2025

4/10 Poor

Serhii

Travelled with partner
Disliked: Property conditions & facilities
As I’m European, I have a lot experience for the traveling and the hotel. I can’t rate the hotel more than 2 star. First at all the price is too high for the room. The pictures and the real it’s a different. The breakfast which was included it’s not tasty. Also all the restaurant in the building food wasn’t tasty, We been waiting for the order too long.. So If you take care about your body what you eating I wouldn’t recommend. Also in the gym 1 treadmill were broken, Gym always packed, can’t get into treadmill. The Room service was great and clean. If you want to order food from the other restaurant outside. they can’t bring you in the room.
Stayed 6 nights in Mar 2025

8/10 Good

Ashley

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Great breakfast and you can take a bit of food for later. 5:30-7 cocktails (two per night, but they accumulate if you don’t drink two every night) was good except for “snacks” they provide are limited to chips and sometimes salsa. Staff all helpful and friendly. Pool area very nice and kept clean. You don’t feel that you’re six minutes from the airport when you’re hanging out at the pool or in the inner courtyard having breakfast. Three blocks to the beach, which is long enough to go for a nice walk. Since it’s a public beach, it was very busy with a lot of people, but that’s common.
Stayed 4 nights in Mar 2025

8/10 Good

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very nice. Had to wait for room to be ready so they gave us a pass to use all the facilities and they stored our suitcases until then. They have restaurants in the hotel. The seafood restaurant was delicious. Bed was comfortable, got a good nights sleep.
Stayed 1 night in Mar 2025

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff were welcoming.
Stayed 3 nights in Feb 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the property. They were doing some renovations to the pool during our stay and that made space around the pool limited. The pool it self could have been cleaned a little better. The room was fantastic and dining was wonderful. The casino was an added bonus which we enjoyed.
Stayed 4 nights in Mar 2025