S.J. Suites Hotel

3.0 star property

Photo gallery for S.J. Suites Hotel

Lobby sitting area
Standard Single Room, 1 Queen Bed
Lobby
Shower, free toiletries, hair dryer, towels
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
Fortaleza Street N 253, San Juan, 00901
  • Place, Port of San Juan
    ‪4 min walk‬
  • Place, Puerto Rico Convention Center
    ‪6 min drive‬
  • Place, Pan American Pier
    ‪7 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Standard Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

San Juan

A stay at S.J. Suites Hotel places you in the heart of San Juan, just a 4-minute walk from Port of San Juan and within a 5-minute drive of Pan American Pier. .This hotel is 2.6 mi (4.2 km) from Condado Beach and 3 mi (4.8 km) from Puerto Rico Convention Center.

What's nearby

  • Port of San Juan - 4 min walk - 0.4 km
  • Condado Beach - 5 min drive - 4.0 km
  • Distrito T-Mobile - 5 min drive - 4.3 km
  • Puerto Rico Convention Center - 6 min drive - 4.9 km
  • Pan American Pier - 7 min drive - 5.2 km

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Café Cuatro Sombras - ‬3 min walk
  • ‪Café Manolín - ‬1 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Chocobar Cortés - ‬2 min walk

About this property

S.J. Suites Hotel

Hotel in San Juan, 4-minute walk to Port of San Juan
S.J. Suites Hotel offers 27 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 27 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of S.J. Suites Hotel.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Rowing/canoeing
  • TV in common areas
  • Water sports equipment

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Coworking space

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel S.J.
S.J. Hotel
S.J. Suites
S.J. Suites Hotel
S.J. Suites Hotel San Juan
S.J. Suites San Juan
S.J. Suites Hotel Hotel
S.J. Suites Hotel San Juan
S.J. Suites Hotel Hotel San Juan

Reviews

S.J. Suites Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 158 out of 393 reviews
Rating 8 - Good. 117 out of 393 reviews
Rating 6 - Okay. 57 out of 393 reviews
Rating 4 - Poor. 30 out of 393 reviews
Rating 2 - Terrible. 31 out of 393 reviews

Reviews

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew, Belding

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025

2/10 Terrible

Benjamin

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I stayed with my wife. The location is great but they allow so many cars in front blocking the entrance. There was no water service in the area and they ran out of water in the reservoir tank but they didn’t provide solutions except for 2 bottles of water of 16 ounces. The hotel is not a big one and they could have easily bought cases of water to provide 2 gallons per room per day but they only offered 16 ounces of cold water per person. The administration haven’t said anything about how they will compensate the terrible experience that is paying to have some relaxed time and ending with such inconveniences.
Stayed 1 night in Jul 2025

8/10 Good

Frederick, Franktown

Stayed 8 nights in Jul 2025

10/10 Excellent

TIMOTHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the middle of everything. No need to rent a car. You can walk to some great restaurants and shops. There is a lot of history nearby and the Fort at Old San Juan is only 15 minutes away on foot. The bed was comfortable and the room was clean and air conditioned. Would have been nice if our room had a window, but that was no big deal. The hotel staff was friendly and very helpful. They held our luggage after we checked out at 11am so we could explore the area before we left at 5pm for our Cruise. You could almost walk to the pier from the hotel. All in all, we enjoyed our stay here and would do it again if in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip

I have a lot of fun at Old San Juan. The hotel is great and had a lot of places very close. I enjoyed a lot. Want to go back again!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Yamali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Jun 2025

10/10 Excellent

Bryand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great service and comfort. Very close to many places. Excellent location. Going back soon.
Stayed 1 night in May 2025

6/10 Okay

Loren

Liked: Cleanliness, staff & service
No room thermostat, no window.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Way over rated.

The first room we were put in would need an upgrade to be considered a prison cell. No windows, no hot water, toilet couldn’t flush solid waste. A room and a bed. No table or chair. No where to open your luggage except the floor.
Stayed 3 nights in Apr 2025

2/10 Terrible

Deborah Joan

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Old San Juan 😎 Hotel

Location was excellent walking distance to all major Old San Juan attractions and restaurants. staff very attentive and helpful. Room comfortable just needed a small table/dresser or shelves to put stuff. Building has an elevator.
Stayed 3 nights in Mar 2025

6/10 Okay

Jimmie, jacksonville

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Homeless sleeping in the lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything, clean, security conscious.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Stayed 1 night in Mar 2025

10/10 Excellent

Kathreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property location was the best! Old San Juan had many food, music, and shopping options. Ubers were available, easy to get, and inexpensive. The room was clean and the decor was neat. The bed was very firm (too firm for us), but new. The staff were very friendly. No breakfast at the hotel, but coffee is available in a.m. hint: bring your own coffee cup. The cups provided are very small. Would recommend and stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Nice location in Old San Juan. Only stayed one night before a cruise. Staff was friendly and helpful. Stored our luggage when we arrived before check in time and after check out since we had a later boarding time.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2025

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Should have glasses and hand towels in the bathroom. Hot water very slow to come.
Stayed 1 night in Mar 2025

8/10 Good

Tarif

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a rundown dump. It is nothing like what is advertised. It says this is a Hilton property. If it is then Hilton needs to close this down. This is coming from a Hilton rewards member. Room smells, bed is small, carpet is dirty, building is old, door is unsecure. I am itchy just staying in this room. I am sleeping with all the lights on because of how filthy the room is. I need to be sure nothing is crawling on me. So upset I paid almost $200 to stay in this dumb for one night.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy, MADISON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk went above and beyond whenever I asked for anything.
Stayed 2 nights in Feb 2025

8/10 Good

Carl

Stayed 2 nights in Mar 2025