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The Condado Plaza Hotel

4.0 star property

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Exterior
Aerial view
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available

Explore the area

View map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(30 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(80 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down duvets, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area

Deluxe Suite, 1 King Bed, Oceanfront

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(47 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(72 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 331 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
  • Pool
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  • Free WiFi
4.4 out of 5, Excellent, 1,255 reviews
The price is NZ$452
includes taxes & fees
23 Dec - 24 Dec
Hilton Garden Inn San Juan Condado

About the area

San Juan

The Condado Plaza Hotel is centrally located in San Juan, a 4-minute walk from Condado Beach and 9 minutes by foot from Parque La Ventana al Mar. .This beach resort is 0.5 mi (0.9 km) from Luis Muñoz Rivera Park and 0.6 mi (1 km) from Third Millennium Park.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.2 km
  • Parque La Ventana al Mar - 10 min walk - 0.9 km
  • Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
  • Pan American Pier - 17 min walk - 1.5 km
  • Distrito T-Mobile - 18 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪New Taste - ‬6 min walk
  • ‪Social - ‬6 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 281 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. Additional amenities at this resort include concierge services, babysitting (surcharge), and gift shops/newsstands.
Grab a bite to eat at one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Juan? This resort has 6449 square feet (599 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
The Condado Plaza Hotel has 2 restaurants on site.
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Reviews

The Condado Plaza Hotel Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 886 out of 1877 reviews
Rating 8 - Good. 380 out of 1877 reviews
Rating 6 - Okay. 330 out of 1877 reviews
Rating 4 - Poor. 134 out of 1877 reviews
Rating 2 - Terrible. 147 out of 1877 reviews

Reviews

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, nice pool
Stayed 6 nights in Sep 2025

6/10 Okay

Katrina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

NORA E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beach view
Stayed 7 nights in Sep 2025

10/10 Excellent

Luz, Roslindale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in front of the beach! Friendly staff and overall wonderful service. Thank you!
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Stayed 5 nights in Sep 2025

4/10 Poor

Walter

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Property conditions & facilities
Great location
Stayed 5 nights in Sep 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful and the people are great especially Ismael was pleasant and welcoming upon entrance everyday. The elevator is an issue with the card system as you have to wait a while to register your floor. The hotel was so clean inviting and the pools amazing along with the music, The cleaning service needs to work on cleaning the room better. At times there was a need to towels, you can tell they did not clean the rooms properly especially the bathroom and supplies were very limited for toileting. However the rest of the hotel is super clean, convenient and beautiful. The breakfast across from the hotel pricy for a buffet style with limited options. The views of Puerto Rico is breathtaking from the hotel and the lagoon or beach area is amazing. The water is so clean, calm and not too deep. There’s direct access from the hotel to it. It is small but it is amazing. Overall we had an amazing time and the outdoors is beautiful to enjoy such as the pool and beach. I also loved that the pool is opened until 10 pm and the close distance to every location we went especially San Juan. I would stay here again with no reservations of the minor areas I pointed out.
Stayed 4 nights in Sep 2025

8/10 Good

BRIANA

Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far an incredible experience. We were there for the Bad bunny concert and everything was literally less than 10 min away. Mall, shopping, La Placita , Tmoble and old San Juan, will defend come back and stay here
Stayed 5 nights in Sep 2025

4/10 Poor

Jaden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated. Did not like the red walls. Balcony paint was rusting and peeling . The view and bathroom is the best part. Tv is also really outdated.
Stayed 4 nights in Aug 2025

6/10 Okay

Carolina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is prime for a concert. Minute away from everything. Walking distance to food and beach.
Stayed 2 nights in Sep 2025

8/10 Good

Ann Margaret, Valley Stream

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private access to beach, friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien..
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Condado Plaza. The pool and hot tub were amazing. It had a private beach and so many other things. Close to San Juan. This was a beautiful trip
Stayed 3 nights in Aug 2025

10/10 Excellent

Edgard R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Clean
Stayed 5 nights in May 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Elbethel Dereje

Stayed 3 nights in Aug 2025

10/10 Excellent

Mariusz

Stayed 5 nights in Aug 2025

6/10 Okay

Zoe

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

kelly Joceslyn

Stayed 4 nights in Sep 2025