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Montcalm Piccadilly Townhouse, London West End

5.0 star property

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Gym
Property amenity
Lounge
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Room service

Explore the area

View map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Single Room

Premium bedding, minibar, in-room safe, desk

Premier Single Room

  • Sleeps 1

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

  • Sleeps 2

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2

View all photos for Club Double Room

Premium bedding, minibar, in-room safe, desk

Club Double Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Four Poster Suite

Premium bedding, minibar, in-room safe, desk

Four Poster Suite

  • Sleeps 2

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room

Club Room

Club Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Club Twin Room

  • Sleeps 2

Basic Double Room

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

With a stay at Montcalm Piccadilly Townhouse, London West End, you'll be centrally located in London, within a 5-minute walk of Leicester Square and Piccadilly Circus. .This luxury hotel is 0.4 mi (0.7 km) from Trafalgar Square and 0.6 mi (1 km) from The British Museum.

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Leicester Square - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Piccadilly - 4 min walk - 0.4 km
  • Trafalgar Square - 8 min walk - 0.7 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Poppies Fish & Chips - ‬2 min walk
  • ‪Comptons - ‬2 min walk
  • ‪Sakurado - ‬1 min walk
  • ‪De Hems - ‬1 min walk
  • ‪Four Seasons - ‬1 min walk

About this property

Montcalm Piccadilly Townhouse, London West End

Luxury hotel with a coffee shop, 3-minute walk to Leicester Square
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with minibars and safes. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 67 guestrooms, featuring heated floors and plasma televisions. 20-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at GAIL's Bakery or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
GAIL's Bakery - Onsite café.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAIL's Bakery

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 109 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good over all. Bed was a bit of a let down.

Overall it was a good experience with the highlights being location and service, all tye staff were amazing. The bed wasn't great and did make my sleep less good than I would like and that is the main reason for 4 stars.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

6/10 Okay

Nikunj

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Was a good hotel overall and was in walking distance of west end covert garden and theatre district. Only issue we had was we were given a disabled room when we don't have any disability was unable to change and we were not any reason why were given this room. Being so close has it's drawbacks as it was very noisy outside our room being on a busy main street. Everything we wanted to see and visit was with walking distance so in that sense we were not really bothered as we only stayed for one night
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t fault the location - smack bang in the middle of the action! 2 minute walk to Leicester Square. Excellent service - front desk were really superb. We just booked an “economy double” as at a late night party - the room was really small, much smaller than we expected and the bed looked like a small double but they assured us it was a double. OK for one but not great for two. Shower was good though! Would recommend this hotel but book the next room up on the list and spend a bit more for more comfort.
Stayed 1 night in Oct 2025

8/10 Good

Ivor

Stayed 1 night in Oct 2025

10/10 Excellent

Fran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

David

Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very happy with the accomodations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming. Friendly and helpful staff. Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Miss

Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay in the heart of London. We were very close to food and shopping. The streets outside came alive at night, but the room stayed fairly quiet. The room was very clean and updated. The staff was amazing and went above and beyond to make our stay memorable. The room was a bit smaller than we thought, but that was to be expected considering the location. Overall, we really enjoyed our stay and the staff was very friendly and helpful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Kali, Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can I say an absolutely amazing stay from start to finish.Wiktoria and her team were on point from minute we stepped in to drop our bags off early. Upon checking in we were shown to our room by an amazing attendant (sorry I have forgotten your name) he showed us all the mechanisms for lighting and heating control. Our bags we had dropped earlier were in the room waiting for us. Customer service is top tier. Beds super comfy and the toiletries are to die for (London sourced & vegan). The extra touches like the suite upgrade with the gorgeous views of the courtyard behind, the free fruit and water in room, the gorgeous gifts of wine, chocolates and our goody bags made the stay extra special. 7 min walk from Leicester Square Tube right on edge of China Town and Soho. Couldn't have asked for a better service or experience. Massive thanks to Wiktoria, Tilly and the rest of the team.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be coming back!
Stayed 2 nights in Sep 2025

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how this boutique hotel was so centrally located to so many sites we wanted to visit in London. The service was impeccable. However, our room on the 2nd floor did not have a working HVAC, so our room was rather stifling. We were provided an oscillating fan for our second night, but it did not help with the humidity. Thus, four out of five stars.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but a little small. Area was nice and walkable. Staff were great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia Elizabeth

Stayed 3 nights in Sep 2025

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Sep 2025