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Aura House Isla Verde

3.0 star property

Photo gallery for Aura House Isla Verde

Beach nearby
Lobby sitting area
Exterior
Front of property
Double Room, 1 Queen Bed

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
74 Calle Venus, Carolina, Carolina, 00979
  • Place, Carolina Beach
    ‪3 min walk‬
  • Place, Isla Verde Beach
    ‪10 min walk‬
  • Place, Calle Loiza
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪5 min drive‬

Room options

View all photos for Family Apartment

Family Apartment | Private kitchen

Family Apartment

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Junior Apartment

Junior Apartment | Living area

Junior Apartment

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Standard Apartment

Standard Apartment | In-room dining

Standard Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Carolina

Located in Carolina (Isla Verde), Aura House Isla Verde is within a 10-minute drive of Isla Verde Beach and Jose Miguel Agrelot Coliseum. .This guesthouse is 3.4 mi (5.5 km) from The Mall of San Juan and 4.2 mi (6.8 km) from Condado Beach.
View more Guest houses in San JuanOpens in a new window

What's nearby

  • Carolina Beach - 3 min walk - 0.3 km
  • Isla Verde Beach - 10 min walk - 0.9 km
  • Barbosa Park - 19 min walk - 1.6 km
  • Calle Loiza - 2 min drive - 2.4 km
  • Pine Grove Beach - 3 min drive - 3.2 km

Getting around

  • Domenech Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Panaderia España - ‬9 min walk
  • ‪Bistro Cafe - ‬5 min walk
  • ‪Los Chamos Arepas Venezolanas - ‬12 min walk
  • ‪Doner Kebab - ‬3 min walk
  • ‪787 Coffee Co. - ‬4 min walk

About this property

Aura House Isla Verde

Aura House Isla Verde offers 19 air-conditioned accommodations with complimentary bottled water. Smart televisions come with Netflix.

Bathrooms include showers. This Carolina guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 19 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this guesthouse include wedding services and a television in a common area.
Featured amenities include microwave in a common area and refrigerator in a common area.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Guidebooks
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Pelican Carolina
Pelican Guesthouse Carolina
Pelican Guesthouse
Pelican Carolina
Pelican
Guesthouse The Pelican Carolina
Carolina The Pelican Guesthouse
The Pelican Carolina
Pelican Guesthouse Carolina
Pelican Guesthouse
Pelican Carolina
Pelican
Guesthouse The Pelican Carolina
Carolina The Pelican Guesthouse
Guesthouse The Pelican
The Pelican
The Pelican Poshtel Carolina
The Pelican Poshtel Guesthouse
The Pelican Poshtel Guesthouse Carolina

Aura House Isla Verde Reviews

Reviews

6.4
Rating 10 - Excellent. 24 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 21 out of 97 reviews
Rating 4 - Poor. 14 out of 97 reviews
Rating 2 - Terrible. 18 out of 97 reviews

7.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my worst stay experience of my life! The room was not ready when they messaged us it was. So we dropped bags and left. Upon return and inspection the unit looked nothing like what was portrayed online. The room was dirty, in disrepair; doorknob hanging off the bathroom door, loose partially falling off electrical outlet, hair and other debris on the beds, stains and white mystery crust on the couch I could keep going and have the pictures to prove it! The staff were no help and were stalling a solution and it was getting late and we could not risk waiting and not finding a safe clean place to stay with our child we were traveling with. This really ruined our last night of vacation as we spent the late afternoon into evening dealing with the do nothing unprofessional staff who made things about them getting offended about our reaction to them renting out a room that was not fit to stay in unless you are a squatter crack head! They are scammers that like to play with people’s time and money on their vacation! They will not refund my money after Inpaid $160 and had to pay an additional $240 for a last minute place to stay. We will see how Expedia handles this since they allow this sub par place to list on their platform putting people hard earned vacation at risk of inconvenience and ruin!
Hairball on the floor
Outlet loose in the bedroom giving fire hazard
Bent nightstand in the poorly furnished bedroom
Hair on bed, could be a pubic hair can’t tell for sure.
Stayed 1 night in Mar 2026

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
This place was interesting to say the least. While I had no problems checking in every time I went to the lobby they were frustrated people who had absolutely no way to get in their room and I had to share the number that I had three times to help them get checked in. I was basically the front desk for them that day. The Wi-Fi barely worked in my room. I could barely load a music video and the AC was unable to get changed to anything lower. Besides that the room and beds were fine and the bathroom is nice. The Jacuzzi was small and a bit dirty but it’s still worked and that was a nice plus. I’ll probably go somewhere else next time.
Stayed 1 night in Mar 2026

8/10 Good

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet.
Stayed 4 nights in Mar 2026

2/10 Terrible

JoAllynn

Travelled with group
Disliked: Cleanliness
When I arrived to the apartment it had not been cleaned. I had to call the manager and inform them of this. They quickly placed us into another hotel that was absolutely beautiful.
Stayed 1 night in Mar 2026

6/10 Okay

Mindy

Travelled with group
Wifi was intermittent. Low lighting. Looked like black mold in areas
Stayed 1 night in Feb 2026

6/10 Okay

elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Decent for a low budget stay with close access to the beach
Stayed 3 nights in Mar 2026

8/10 Good

Liliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Aura House was clean and in an excellent location. However, the AC wasn't working and we had to sleep the first night without AC with an 83F temperature. I am grateful that Hotels.com helped us out and they changed the Hotel for Us to Bali Posh Hotel, that was an upgraded stay. Thank you.
Stayed 4 nights in Mar 2026

2/10 Terrible

Eli, Frederick

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid $225 per night for six nights to not have my bed and towels changed at all. Other guests or people outside fighting and yelling most of the nights. No air conditioning, just waking up in a sweat. Water not hot in the shower. Constant water running from the roof outside my door, and animals waking me up every morning at 4:00am. Aura House, Isa Verde, Puerto Rico is the worst place to stay.
Stayed 6 nights in Mar 2026

2/10 Terrible

Albion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the price at all. Very poor condition of the space. I called to change the bathroom shampoo bottles they came and again same issue. Lots of rooms don’t even have the window on the room. There is no one to guard the building. Guests were fighting overnight and drunk people would come in during the night which would make it impossible to sleep during the night. Really a NEVER AGAIN type of choice again.
Stayed 4 nights in Mar 2026

6/10 Okay

scott

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No employees on site in the afternoon. The housekeeper was very friendly. The T.V. in 2 of the 3 rooms we booked for our group did not work
Stayed 1 night in Mar 2026

4/10 Poor

Natalie

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property conditions are bad, doesn’t look anything like the pictures. The property on the picture does not look anything like the property.
Stayed 3 nights in Feb 2026

8/10 Good

Robert, King of Prussia

Liked: Cleanliness, staff & service, amenities
Great location. Tucked away in a quiet, safe cul-de-sac, this boutique hotel is ideal for a beachcomber who loves "la playa." But there were lots of renovations going on and the rooftop jacuzzis were out of commission -- bummer! Still, staff was responsive and helpful.
Sunset on the rooftop deck
Stayed 5 nights in Feb 2026

6/10 Okay

Justin

Disliked: Amenities
Front door code didn’t work. People knocked on the door at 3 AM. Room was average. Checkout time too early.
Stayed 1 night in Feb 2026

6/10 Okay

Richy

Liked: Cleanliness, property conditions & facilities
I would most definitely stay again due to the fact the location is great and the room was clean ….. My problems was the gap under the door allowed the GEICO’s to come in the room the bath towels where very hard like sand paper the noise that the staff makes in the morning will wake you up I had to get out the shower with not much running water to tell the housekeeper I don’t need service before she walks in the room the door would not lock on it’s on the first day it’s hard to get in contact with someone from the property they should add a chair in the room so you won’t have to sit on the bed they require you not to touch the a/c unit so it was so cold in the room other than that it’s a great location and very convenient
Stayed 3 nights in Feb 2026

6/10 Okay

Erendida Abigail

The bathroom was too small. The rooms were not as shown on Expedia but is was okay but not the best. I wish there was a better form to get in contact with them as we did struggle to find the location of the e place. I did enjoy the privacy that we were given there.
Stayed 7 nights in Feb 2026

8/10 Good

Cindy

Clean and quiet
Stayed 1 night in Feb 2026

2/10 Terrible

Michelle

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place is a dump. It's smelled like a wet towel There was a stain on the floor when you first walk into the building. There's green rug outside, and it smells like cat. Urine. There was fleas in the room. I cannot stay there. I had to immediately leave and go to a different hotel. This place was horrible. I won't even let my dog stay the night over there. The door was sketchy. You can see the light from outside from the door there was a piece of hair in this sink. There was nothing good to say about this place. I would never stay there or recommend anybody to stay there. That place should be shut down for the way it looks and smells. There is a light in the hallway for the room.It's hanging there with no light bulb hardware, just showing very dark at night.On a very quiet street.But looks sketchy.The address was wrong on the confirmation.For the booking and it was hard to find.Not having the correct number, I would tell everyone not to stay here.I couldn't even stay the night.It was so bad with the smell.I was there, not even ten minutes and had to leave
Stayed 1 night in Feb 2026

6/10 Okay

Manuel A

Travelled with family and small children
Liked: Cleanliness
Ok living room furniture broken and windows to bathroom and rooms are open to all Noise coming out of the house you can hear the other guest speaking and being loud so they can also hear your conversations
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
great communication and went above and beyond. hotel close proximity to beach
Stayed 1 night in Feb 2026

6/10 Okay

Melanie

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Location is amazing! There were two of us and the beds were big enough. The problem is they took up the whole space! You can’t even open the bathroom door to get into the bathroom without it hitting the bed. The shower never got hot. I don’t even think it ever got warm! It definitely didn’t get warm lol. MY FRIEND GOT LOCKED in the BATHROOM!!!! so she got locked in the bathroom, the water was cold, and there was no space! Other than that, the location is perfect
Stayed 3 nights in Feb 2026

8/10 Good

Lance

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place has a lot of questionable reviews but I really have no complaints. The room was nice, very clean and no issues there. Kind of small but it’s a budget room. The facility is nice and was calm through my stay. Housekeeping showed up in the mornings and you can request if they come or not through text. I asked for new towels and they were delivered immediately without issue. Power was on, water was hot, I really have zero complaints. I recommend this place if you’re looking to spend a little less and have somewhere to sleep. It’s a little far from the bars and restaurants I’d say a 15 minute walk. There is a beach right in front of the building that’s very nice. No breakfast but they make coffee and put out fruit and snacks. I don’t think the bad reviews are warranted here, really great stay.
Stayed 3 nights in Feb 2026

2/10 Terrible

Cesar

Stayed 3 nights in Feb 2026

6/10 Okay

Starsha Sharita

Liked: Cleanliness
Disliked: Amenities
Room was fine until the second to last day WiFi going off and on the bathroom light didn't come on and housekeeper don't understand to much English so it was a challenge to get towels everyday also the front gate can be tricky water temp was was too hot !
Stayed 7 nights in Feb 2026

8/10 Good

Juniveth R

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay very much. The location is nice and walking distance to so many shops and restaurants, not to mention Isla Verde beach. Also right off the interstate. Very convenient. I had absolutely no issues finding the apartments and parking was never an issue as mentioned in some of the reviews. Entering the apartments was also very easy. I just followed the instructions I received the day I arrived. The room was clean, obviously it’s not your Marriott or Hilton or whatever, but the bed was very cozy and had Netflix available. I enjoyed my stay very much. Will most def recommend and return. Thank you, Aura House. Blessings all the way from Nebraska, USA.
Stayed 4 nights in Feb 2026