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Hotel Nena

3.5 star property

Photo gallery for Hotel Nena

Cozy space with exposed brick walls, vaulted ceiling, and lush greenery.
Corridors lined with potted plants and framed pictures, featuring a vaulted ceiling and stone floor.
Relax in a stylish outdoor space with a patterned floor and comfortable seating.
Relax in this serene bedroom with a double bed and two bedside tables, each with a lamp.
Relax by the pool, surrounded by a serene stone backdrop and comfortable seating.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪3 min walk‬
  • Allende Garden
    ‪3 min walk‬
  • San Miguel de Allende Historical Museum
    ‪3 min walk‬

Room options

View all photos for Standard Suite, 1 King Bed

Relax in a stylish bedroom with a large bed, nightstands, and a modern pendant light.

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Traditional entrance with a personal touch, featuring a weathered door and a distinctive sign.

Premier Room, 2 Bedrooms

  • 159 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Room, 2 Double Beds

Guest rooms feature a large painting of a cowboy playing a guitar, a nightstand with a desk lamp and telephone, and two comfortable beds with crisp linens.

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Cozy retreat with a neatly made bed, framed artwork, and a desk lamp.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Cozy retreat with a large bed, bedside table, and lamp.

Grand Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy a drink at the bar, where a skilled bartender crafts cocktails amidst a vibrant mural and stylish lighting.

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (906)
The price is NZ$653
for 1 room
includes taxes & fees
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Hacienda El Santuario San Miguel de Allende

About the area

San Miguel de Allende

With a stay at Hotel Nena, you'll be centrally located in San Miguel de Allende, steps from Temple of San Francisco and Allende Garden. .This hotel is 0.3 mi (0.5 km) from Church of San Miguel Arcángel and 0.4 mi (0.7 km) from Ignacio Ramírez Market.

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • Allende Garden - 3 min walk - 0.3 km
  • San Miguel de Allende Historical Museum - 3 min walk - 0.3 km
  • Juarez Park - 7 min walk - 0.6 km
  • Allende Institute - 12 min walk - 1.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • ‪San Agustín - ‬1 min walk
  • ‪La Coronela - ‬2 min walk
  • ‪Los Milagros - ‬3 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬3 min walk
  • ‪FATIMA 7 Rooftop - ‬1 min walk

About this property

Hotel Nena

Adults-only hotel with free breakfast and free valet parking
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 6 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 9:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 9:00 AM and 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 319 out of 397 reviews
Rating 8 - Good. 62 out of 397 reviews
Rating 6 - Okay. 11 out of 397 reviews
Rating 4 - Poor. 4 out of 397 reviews
Rating 2 - Terrible. 1 out of 397 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cozy
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, quiet and close to everything. Highly recommended.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eva D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally a perfect experience. The hotel staff was very warm and carrying in attentive. The room was awesome. It was close to everything. I would stay there again without a doubt
Stayed 5 nights in Apr 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in the heart of San Miguel de Allende, this hotel offered an ideal base for exploring the city's colorful streets and historic sites. The staff consistently demonstrated warm hospitality, with attentive service that made us feel genuinely welcome throughout our stay. Our room was impeccably clean and conveniently located beside the pool area. While there was some ambient noise in the evenings, it consistently quieted down by 10pm, and our portable sound machine effectively masked any remaining sounds, ensuring peaceful nights. The property features an excellent on-site restaurant, La Doña de San Miguel, which served delicious breakfast and lunch options on the ground floor. The restaurant's rooftop space was a particular highlight, offering breathtaking panoramic views that created the perfect setting for watching the sunset over the city's distinctive skyline. We would definitely choose this hotel again for its prime location, friendly service, and overall excellent value.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The service staff is excellent. Our room was not what we expected but the upgrade was easy and just beyond fantastic. The restaurant on site was delicious. It was a perfect visit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Henry

Stayed 3 nights in Mar 2025

8/10 Good

Stephen, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gret location Capable staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Milko

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location. Prime!! Will definitely come back to Hotel Nena.
Stayed 4 nights in Mar 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
Stayed 3 nights in Feb 2025

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property centrally located in a magical city... Everything about SMA and Hotel Nena within it was/has been nothing short of wonderful. 10 out of 10---would absolutely recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel right in the heart of town. Rooms are very comfortable and the service and restaurant were great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Naida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nena was the perfect spot to stay during our recent trip to San Miguel de Allende. The hotel is beautiful, historical; and the staff most attentive. The location couldn’t be better. We’re looking forward to returning soon.
Stayed 9 nights in Feb 2025

6/10 Okay

joseph, Santa Rosa Beach

Travelled with partner
Disliked: Amenities
avg. is best description. staff indifferent, amenities non-existent.
Stayed 10 nights in Feb 2025

10/10 Excellent

Emmanuel

Liked: Staff & service, property conditions & facilities
Exelent
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and so was all their help
Stayed 4 nights in Feb 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sheila

Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST hotel option-walkable to city center and excellent staff. The breakfast was sooooo good and people were so friendly. My partner had the BEST sleep ever in this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Excellent restaurant. Rooftop is great! Very very clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly, accommodating staff. Restaurant La Dona was excellent.
Stayed 6 nights in Jan 2025

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024