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Room type Options Nightly price Book
Standard Double Room, 2 Double Beds
25 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double Room, 2 Double Beds, Lake View
25 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Basic Suite, Garden View
25 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a fitness center and a sauna

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Smoke-free property
Babysitting or childcare (surcharge)

When you stay at Porta Hotel del Lago in Panajachel, you'll be on a lake, within a 5-minute walk of Lake Atitlán and Multiple Use Area Lake Atitlan Basin. This family-friendly hotel is 0.2 mi (0.4 km) from La Galeria and 0.3 mi (0.5 km) from Azul Maya Archaeological Museum.

Make yourself at home in one of the 100 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Panajachel? This hotel has 4725 square feet (439 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 100
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Pool umbrellas
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 4725
  • Conference space size (meters) - 439
  • Number of meeting rooms - 4
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Electric car charging station
  • Water dispenser
  • Vegetable garden
  • Banquet hall
  • Living plant wall
  • Eco-friendly cleaning products used
  • Food and water bowls
  • Bicycle parking available
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Balcony
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • TV size 32
  • TV size (measurement) inch
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • LED light bulbs

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Porta Hotel del Lago has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Playground on site
  • Boat tours nearby

Spa Services

  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 25 per pet, per day
  • Dogs and cats only
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Grey water recycling system

Security system

Children stay free - maximum age 10

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Porta Lago
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Porta Hotel del Lago Hotel
  • Porta Hotel del Lago Panajachel
  • Porta Hotel del Lago Hotel Panajachel

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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