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Motel Santa Cruz

2.0 star property

Photo gallery for Motel Santa Cruz

Ecotours
Room, 2 Queen Beds, Non Smoking
Exterior
Reception
Reception

Reviews

5.0 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View map
370 Ocean St, Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Place, Santa Cruz Main Beach
    ‪13 min walk‬
  • Place, Santa Cruz Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

With a stay at Motel Santa Cruz, you'll be centrally located in Santa Cruz, within a 5-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. .This motel is 3.1 mi (5 km) from University of California, Santa Cruz and 3.7 mi (5.9 km) from Mystery Spot.
View more Motels in Santa CruzOpens in a new window

What's nearby

  • Ocean Street - 1 min walk - 0.0 km
  • Pacific Avenue - 11 min walk - 1.0 km
  • Santa Cruz Beach Boardwalk - 13 min walk - 1.1 km
  • Santa Cruz Main Beach - 13 min walk - 1.1 km
  • Santa Cruz Wharf - 16 min walk - 1.4 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 18 min drive

Restaurants

  • ‪Pizza My Heart - ‬11 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪四姐 Special Noodle - ‬1 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬10 min walk
  • ‪The Jury Room - ‬8 min walk

About this property

Motel Santa Cruz

Motel with free parking, near Santa Cruz Beach Boardwalk
Motel Santa Cruz offers 62 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 62 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Motel Santa Cruz, enjoy a satisfying meal at the restaurant.
Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. Free self parking is available onsite.
Motel Santa Cruz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 28.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 28.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Motel Santa Cruz
Santa Cruz Motel
Motel Santa Cruz Motel
Motel Santa Cruz Santa Cruz
Motel Santa Cruz Motel Santa Cruz

Motel Santa Cruz Reviews

Reviews

5.0
Rating 10 - Excellent. 124 out of 1003 reviews
Rating 8 - Good. 126 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 222 out of 1003 reviews
Rating 2 - Terrible. 360 out of 1003 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aj

Stayed 1 night in Aug 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service
The front office staff was friendly and efficient. The rooms were small, but clean. The bathrooms were recently remodeled.
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jade

Stayed 1 night in Jul 2025

2/10 Terrible

Josh

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Minimal care is put into this place, and it shows. See photo for a comical example. the clincher was coming back from the boardwalk at 10pm and the bathroom smelled like somebody had been hot-boxing cigarettes in there while we were gone. After some argument in the office, management finally agreed to come up. She agreed that it smelled like something burning, but refused to concede it smelled like cigarette smoke, opting to claim it smelled more like a smouldering electrical fire! Those are two unhealthy and unsafe options. I asked to be refunded and we would stay somewhere else. I even offered to pay for the half day (1pm - 10pm) that we had been there. She continually refused. After a half hour of her on the phone with Expedia, while I was on a chat with a separate Expedia agent, I was let out of my second night only! I was charged 216.33 for a room that was unsafe, and we didn't use, unbelievable. That's not how you treat people. My son and I had to leave this unhealthy environment after 11pm and find another place to stay. Highly recommend you look at Mission Inn if you've read this far.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Travelled with family and small children, Business traveller
Liked: Staff & service
Great for a short stay and price point.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ally

Disliked: Amenities
Would not recommend this hotel to anyone.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t get a hotel there it’s gross .

The hotel was grossly disgusting rooms are nasty smoke alarms where torn off the wall. Dirt bathroom walls looked dirty . I want my money back this hotel shoukd be shut down .
Stayed 1 night in Jul 2025

4/10 Poor

Suzette

Travelled with family
Very noisy! Difficult to sleep!
Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Stayed 1 night in Jun 2025

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great room, plenty of parking, quiet.
Stayed 4 nights in Jul 2025

2/10 Terrible

Arik

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff wasn’t the best
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Stayed 4 nights in Jul 2025

8/10 Good

Martin

Disliked: Amenities
Good location. Acceptable cleanliness Hard floors, not smelly carpet. Staff is ok. Busy, but polite.
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Travelled with group
Liked: Staff & service

Alright

The barroom looked like it was briefly cleaned with boogers still on the wall. Shower didn’t looked scrubbed. Only gave one towel. the bed was very uncomfortable along with pillows. Walls are really thin so could hear upstairs and neighbors. Parking was limited so I suggest you don’t leave once you have parking. Location was good 10-15 walk to boardwalk. 711 across street. Overall it was okay. It was just one night and we just needed sleep.
Stayed 1 night in Jul 2025

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service
Rooms were outdated
Stayed 1 night in Jun 2025

8/10 Good

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bug nightmare

Had to deal with bed bugs in the room. Not a very good stay nor a comfortable place because of the lack of cleanliness.
Stayed 1 night in Jul 2025

6/10 Okay

andrea

Disliked: Cleanliness, property conditions & facilities, room comfort

people

we stayed in room 107 the room we booked was not available and the lady that checked us in stayed it was the websites fault. Also on the second night the people in 108 was smoking marijuana outside of their door and they were fighting all night and drinking we complained but nothing was done
Stayed 2 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not bad for a one night stay. But cold showers didn’t help either. And the location of our room we could hear the cars driving by.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025