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Eldorado Hotel & Spa

4.0 star property

Photo gallery for Eldorado Hotel & Spa

Exterior
Hallway
Front of property
Reception
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Place, Georgia O'Keefe Museum
    ‪2 min walk‬
  • Place, Santa Fe Plaza
    ‪5 min walk‬
  • Place, Loretto Chapel
    ‪7 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

9.0 out of 10
Wonderful
(81 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

8.4 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

8.8 out of 10
Excellent
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

9.2 out of 10
Wonderful
(134 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

8.4 out of 10
Very good
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite)

7.6 out of 10
Good
(5 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • Mountain view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$279
includes taxes & fees
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About the area

Santa Fe

With a stay at Eldorado Hotel & Spa in Santa Fe (Downtown Santa Fe), you'll be a 1-minute drive from Santa Fe Plaza and 7 minutes from Meow Wolf. .This spa hotel is 0.1 mi (0.1 km) from Georgia O'Keefe Museum and 0.1 mi (0.1 km) from Andrea Fisher Fine Pottery.

What's nearby

  • Georgia O'Keefe Museum - 2 min walk - 0.2 km
  • New Mexico Museum of Art - 3 min walk - 0.3 km
  • Santa Fe Plaza - 5 min walk - 0.5 km
  • Loretto Chapel - 7 min walk - 0.6 km
  • Cathedral Basilica of Saint Francis of Assisi - 8 min walk - 0.8 km

Getting around

  • Santa Fe Depot - 10 min walk
  • Santa Fe Municipal Airport (SAF) - 16 min drive

Restaurants

  • ‪Plaza Cafe Downtown - ‬4 min walk
  • ‪Il Vicino Wood Oven Pizza - ‬2 min walk
  • ‪Boxcar SF - ‬4 min walk
  • ‪Coyote Cafe & Rooftop Cantina - ‬4 min walk
  • ‪Henry & The Fish - ‬1 min walk

About this property

Eldorado Hotel & Spa

Boutique hotel with 2 hot tubs, 4-minute walk to Santa Fe Plaza
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 219 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 47-inch LCD televisions are provided, with digital programming available. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 688 out of 1082 reviews
Rating 8 - Good. 202 out of 1082 reviews
Rating 6 - Okay. 108 out of 1082 reviews
Rating 4 - Poor. 47 out of 1082 reviews
Rating 2 - Terrible. 37 out of 1082 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal, walked to an amazing restaurant, easy valet parking, comfortable bed, nice view of the mountains
Stayed 1 night in Nov 2025

10/10 Excellent

JULIA

Staff, hot tub, pool and location.
Stayed 2 nights in Oct 2025

8/10 Good

Tiffany

Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN

Stayed 1 night in Oct 2025

10/10 Excellent

Kristina

Stayed 1 night in Oct 2025

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Leroy and DNelle

Stayed 1 night in Oct 2025

6/10 Okay

Suzanne, Cave Creek

Liked: Amenities
Disliked: Cleanliness, staff & service
Dusty room
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Clean, friendly staff, ideal location.
Stayed 4 nights in Oct 2025

4/10 Poor

Jonathan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Why we will unfortunately, never stay at the Eldorado ever again: We started coming to the Eldorado, Santa Fe in February 1987. It was brand new, beautiful and bustling with guests and activity and close to the plaza. Through the 90’s we stayed here almost every February. We loved it! We had not been here for a while and were eager to return. We checked into our room and immediately noticed that the floor was dirty and hadn’t been swept or mopped and the bed frame was broken. We un- packed and then went to turn the air on. It didn’t work. We waited a little time and it still didn’t work. I called the front desk at 5:15 pm and G said they would send engineering up in 10 minutes. Perfect, we were going out for a milestone Birthday dinner; the reason for the visit. We returned three hours later. Air still not working, I called again. G said someone would be up immediately. A half hour later I went to the front desk and G said again said they would get right on it. No one came after a short while so I went down and touched base for the 4th time. I asked if there really WAS an engineering dept? She there was. I said if they didn’t fix it soon that we would need to change rooms. She got on the radio and then gave me keys to the room next door. Minutes after getting back to the room; a very nice man showed up. I stated that we were trying to get this fixed for almost 4 hours. He said it was the first they had heard about it… After a few minutes he determinedly that the m
Stayed 2 nights in Oct 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Oct 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The rooms need updating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcia, Englewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite in Santé Fe. It is perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pete

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet team is awesome! Checking staff are nice and professional. The outdoor heated pool was amazing!
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer, Longmont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We watched sunsets from our balcony and had a fire every night.
Stayed 2 nights in Oct 2025

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is perfectly located. We encountered a number of 'first world' issues that you shouldn't have to deal with for this level/class of a hotel. Firstly, the headboard was poorly assembled and sqeaked with EVERY movement. After a horrible night sleep we told the front desk, who later informed us the headboard was assembled without hardware. After it was fixed, the subsequent nights were'nt much better because for some reason, the sheets did not cover/reach the foot of the bed. So our ankles and calves were grated on like sandpaper. Finally I was able to find our housekeeper and beg her to pull the sheets down of the corner of the foot of the bed. The restaraunt was under staffed at breakfast, and as such the waiter had a bit of an attitude. Later on the day while in the lobby I overheard two ladies complaining about his rudeness, so it wasn't just us that noticed. Kind of a crappy way to start the day at a resort. Especially after a few days of bad sleep. The thermostat in our room never reached temperature so the room was cool, not cold, but borderline intolerable after we'd shower (heat and humidity). The shower door wouldn't fully close. One of the two hottubs didn't work half the time, well, it worked too well as it would scald anyone who tried it. An event organizer who was there told us they experienced the same problem, with the same hot tub, months earlier and complained...apparently to no avail. Will visit Santa Fe again, prob not Eldorado.
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable rooms, and a very relaxing pool and hot tub area. Everything was well-maintained and welcoming. Highly recommend and would definitely stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenneth, Saginaw

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is perfect and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and enjoyed our stay. will stay again anytime. great sister properties in town as well
Stayed 2 nights in Oct 2025

6/10 Okay

Maryam

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Very average hotel at the price of four seasons
Stayed 3 nights in Oct 2025

8/10 Good

Jean

Liked: Room comfort
Our room was great! Housekeeping did great. Front desk was nice but weird they told us the lobby bar was open when it wasn’t. Valet was nice & it was always easy. But the fact that there is NO food on Sunday and Monday anywhere on the property was a sad and kind of telling of the future of the property. I hope they can turn that around. It seems a grand property trying to save money.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anniina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and responsive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy hotel in a great location.
Stayed 2 nights in Oct 2025