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Radisson Hotel Santo Domingo

4.5 star property

Photo gallery for Radisson Hotel Santo Domingo

Lounge
Suite, 1 Bedroom, Non Smoking
Room, 2 Queen Beds, Non Smoking
Meeting facility
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

Map
Presidente Gonzalez #10 Esq Tiradentes, Santo Domingo, Distrito Nacional, 10124
  • Agora Mall
    ‪17 min walk‬
  • Sambil Santo Domingo
    ‪2 min drive‬
  • Blue Mall
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santo Domingo

In the heart of Santo Domingo, Radisson Hotel Santo Domingo is within a 5-minute drive of Centro Olimpico and Agora Mall. .This luxury hotel is 1.5 mi (2.4 km) from Blue Mall and 2.5 mi (4 km) from Sambil Santo Domingo.

What's nearby

  • Centro Olimpico - 15 min walk - 1.3 km
  • Agora Mall - 17 min walk - 1.5 km
  • Sambil Santo Domingo - 2 min drive - 1.9 km
  • Blue Mall - 3 min drive - 1.5 km
  • Malecon - 4 min drive - 3.4 km

Getting around

  • Freddy Beras Goico Station - 11 min walk
  • Las Americas Intl. Airport (SDQ) - 35 min drive

Restaurants

  • ‪Wendy’s - ‬4 min walk
  • ‪Café Lupulos - ‬4 min walk
  • ‪Trattoria De Tomasi - ‬5 min walk
  • ‪Applebee's Silver Sun Gallery - ‬3 min walk
  • ‪Piano Bar Erasmo Sturla - ‬5 min walk

About this property

Radisson Hotel Santo Domingo

Luxury hotel with 2 restaurants connected to a shopping center in Santo Domingo
Radisson Hotel Santo Domingo offers 175 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters. 32-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santo Domingo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 175 guestrooms featuring plasma televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a fitness center. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy international cuisine at Festival Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Festival Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Tropical Restaurant - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Festival Restaurant
  • Tropical Restaurant

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Naco
Hotel Plaza Naco
Hotel Plaza Naco Santo Domingo
Naco Hotel
Plaza Naco
Plaza Naco Hotel
Plaza Naco Santo Domingo
Radisson Hotel Santo Domingo
Radisson Santo Domingo
Radisson Santo Domingo
Radisson Hotel Santo Domingo Hotel
Radisson Hotel Santo Domingo Santo Domingo
Radisson Hotel Santo Domingo Hotel Santo Domingo

Radisson Hotel Santo Domingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sophania

Stayed 8 nights in Mar 2025

10/10 Excellent

Lehron

Liked: Amenities
location, pool and satff and casino
Stayed 2 nights in Mar 2025

8/10 Good

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Todd

Liked: Staff & service, amenities
Very clean and professional. Staff was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and professional staff. Very attentive. Rooms are clean. Close to commercial area, shops, banks, restaurants, waking trails. Gym membership to a professional, well equips gym across the street.
Stayed 2 nights in Mar 2025

6/10 Okay

brinio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there for 4 days…everything was amazing…included the staff at the restaurant
Stayed 3 nights in Mar 2025

10/10 Excellent

Damiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Huesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the room was beautiful and huge. It was only one night so I didn’t get to explore as much. It was a little out from the hotel but the drive was nothing compared to how nice the room was.
Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Stayed 7 nights in Mar 2025

4/10 Poor

Timoteo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I was suggested this hotel because it was good and other guests had stayed there. When I made my reservation using trivago.com, I picked a room with breakfast included. When I arrived in Santo Domingo, I called the hotel, asking for a shuttle service. The receptionist told me to just take a taxi; we don't offer such a service. When I got to the hotel to check in, the clerk said that breakfast was not included and that I would have to pay 15 USD. I noted that I made my reservation through Trivago, which was listed. She said no. I didn't want to argue. I let it go. The rooms in this hotel are clean but run-down. It is an old building that has undergone little to no remodeling over the years. The staff, two or three out of the rest, provided good service. I can't say the same about the rest of the staff. Asking for something was like, "Why are you asking for that?" The same thing happened in their restaurant on the first floor. Every time I called the server for something, he felt like he was being bothered. Really? Is that how you give service? Compared to the Barcelo in Guatemala City, there is a huge day and night difference in service and how the staff approaches the guests. If I have to rate these two hotels. The Barcelo in GC gets 90/100, and the Radisson in Santo Domingo 41/100. When I return to Guatemala, I will stay at the Barcelo Hotel again, and a big FAT NO!! to the Radison when I return to Dom Rep later this year.
Stayed 5 nights in Mar 2025

10/10 Excellent

Joaquin

Stayed 1 night in Mar 2025

10/10 Excellent

MANUEL, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD BUT THE FURNITURES IN THE ROOM ARE VERY OLD ONLY TV ARE NEW
Stayed 1 night in Mar 2025

2/10 Terrible

Ruddy

Stayed 1 night in Nov 2024

2/10 Terrible

Phillip

Disliked: Staff & service
I didn't have hot water for a day, then no water from faucet! Room phone doesn't work and they never fixed it. Not good for business.
Stayed 3 nights in Feb 2025

10/10 Excellent

Celso

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Josefa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant but the check in process was very slow. It was even slower when we had to change room as the first one didn't include a safety box. Other than that it was ok. Thank you.
Stayed 2 nights in Feb 2025

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, property conditions & facilities
The staff from bottom to top were exceptional.They make you feel like home
Stayed 6 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Santosh Babu

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay.
Stayed 1 night in Nov 2024

8/10 Good

Eliana

Liked: Cleanliness, staff & service, amenities
Well: Staff, Cleanliness, Location, Parking. Betters: Bathroom faucet are old and have oxide. Food is damn expensive, also the bar charge me different prices for the same drink, one day I pay $350 Bombay Gin Tonic, next day $475!!!
Stayed 8 nights in Feb 2025

10/10 Excellent

Desiree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exception and stay was amazing!
Stayed 1 night in Feb 2025