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Cross Hotel Sapporo

4.0 star property

Photo gallery for Cross Hotel Sapporo

Public bath
Lounge
Exterior
Daily buffet breakfast (JPY 3300 per person)
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Double Room, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking, with Bonfire Experience

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Run of the House

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room (Shower Only)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking, with Bonfire Experience

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (Shower Only) with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking (Shower Only) with Bonfire Experience

  • Sleeps 2
  • 2 Single Beds

View all photos for Run of the House, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House, Non Smoking, with Bonfire Experience

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

Similar properties

Exterior
SAPPORO HOTEL by GRANBELL
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 464 reviews
The price is NZ$210
2 Mar - 3 Mar
SAPPORO HOTEL by GRANBELL

About the area

Sapporo

With a stay at Cross Hotel Sapporo, you'll be centrally located in Sapporo, within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower. .This hotel is 0.7 mi (1.1 km) from Hokkaido University and 0.8 mi (1.2 km) from Tanukikoji Shopping Street.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 6 min walk - 0.6 km
  • Sapporo JR Tower - 6 min walk - 0.6 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Odori Park - 12 min walk - 1.1 km

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪北海道らーめん奥原流久楽本店 - ‬2 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk

About this property

Cross Hotel Sapporo

Hotel with a restaurant, 6-minute walk to Sapporo TV Tower
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a living plant wall and a vending machine.
Enjoy a satisfying meal at hache serving guests of Cross Hotel Sapporo. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hache - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Room was clean. Staff were helpful. Breakfast buffet was excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cecil, Ishikari shi

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!
Stayed 3 nights in Oct 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good location
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and roomy, breakfast is good.
Stayed 1 night in Sep 2025

6/10 Okay

annie

Travelled with family
Liked: Cleanliness, staff & service
Hotel was great and staff were super nice, but it was strange that we couldn’t use the hotel bar/restaurant without paying about $33 CAD an hour just to sit there. Our room apparently didn’t qualify, and there weren’t any perks included—it was just to have access. Kind of disappointing since it makes guests have to leave hotel for a drink instead of relaxing and spending money at the hotel. For this reason it would stop me from returning. Buffet brekfast was very good!
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Gordon, Burlingame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of the location. The staff was very helpful and nice. We would definitely stay at this hotel if and when we return to Sapporo.
Stayed 8 nights in Sep 2025

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay at Cross Hotel. Conveniently located near Sapporo station and comfortable walk to Tanuki shopping street. Also loved the public bath on the top floor. Highly recommended!
Stayed 8 nights in Sep 2025

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient for traveling
Stayed 3 nights in Sep 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not much amenities. My 2 star hotel in Tokyo provided more. But overall a clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

CARLOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel smells bad. Room is too small. Bathroom faces the bed. You smell the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easily accessible from stations, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Amanda Rufino, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by Sapporo Clock Tower and Odori. They have friendly staff. It is the perfect spot in Sapporo. Beds are very nice and there is an onsen at the top floor. When we changed rooms to the 17th floor the bed base and the carpet were stained. The first room we stayed in was nicer. The air conditioning sometimes does not work and needed to be adjusted.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Sapporo

Great service and excellent breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness
Haiiii
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not impressive at all

guest rooms are outdated and not well cleaned
Stayed 1 night in Aug 2025

8/10 Good

Kaili, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Wai

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Easy to get to attraction area. Clock tower, Odori park, late night dinning just right outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

DONGIL

Stayed 2 nights in Aug 2025

10/10 Excellent

Maki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025