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Portom International Hokkaido

4.0 out of 5.0
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido 0508 283 858
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Wifi
24/7 Desk
Multilingual
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Room type Options Nightly price Book
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Junior Suite Double Room
63 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
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Other room types
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Junior Suite Twin Room
63 square metres
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
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Portom Suite Room
63 square metres
2 Queen Beds
Room sleeps 2 guests
(up to 2 children)
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Superior Twin Room, Non Smoking
43 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
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Superior Triple Room
2 Large Twin Beds 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park

Popular property highlights

Free WiFi
24-hour front desk
Multilingual staff

Located in Chitose, Portom International Hokkaido is connected to the airport, a 1-minute drive from Doraemon Wakuwaku Sky Park and 12 minutes from Chitose Outlet Mall Rera. This upscale hotel is 6 mi (9.6 km) from Aoba Park and 6.3 mi (10.1 km) from Chitose Salmon Aquarium.

Make yourself at home in one of the 171 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a reception hall.

Grab a bite to eat at フレンチレストラン TATERU YOSHINO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.

Languages spoken

  • English

Show all languages

Portom International Hokkaido

New Chitose Airport Terminal Building 4F, Chitose, Hokkaido 066-0012

Renovations & Closures

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Dining venue(s)

The following facilities are closed on Thursday and Friday:

  • Dining venue(s)

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 171
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 2
  • Parking (limited spaces)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Reception hall
  • Distance from property (ft) 492
  • Distance from property (metres) 150
  • No accessible shuttle

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese
  • Korean
  • Thai

Parking

Parking (limited spaces)

Room Amenities

Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Free WiFi
  • Pillowtop mattress
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Toilet with electronic bidet
  • Number of beds 2
  • Free tea bags/instant coffee
  • Electrical adaptors/chargers
  • Bed sheets not available

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.

日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.

カフェ スカイライブラリー - Onsite café. Open daily.

ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Nearby Things to do

  • Snowmobiling nearby
  • Snowshoeing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ice skating nearby

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 20

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Children stay free

Parking height restrictions apply

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Portom Hokkaido Chitose
  • Portom International Hokkaido Hotel
  • Portom International Hokkaido Chitose
  • Portom International Hokkaido Hotel Chitose

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

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