6/10 Okay
Diane
Travelled with family, Travelled with partner
3 Feb 2025
Liked: Amenities
We were initially put in a room 453, which had very old stained furniture, I had to request to be moved from this tattered room to a better room. We did get moved to the 10th floor of the other building. We had a great view. Furniture still old and outdated but cleaner. The restaurants on site; first the only one I would recommend is the steak restaurant. Others were awfu! They don’t take reservations so each person of party of people have to arrive stand in line till 6 only to be told sorry we’re now full for this seating come back for 8:00 seating. Are you kidding! So the main dining. Hall was almost always our only choice left. Needless to say we had to eat out 3 nights due to this archaic way of running a restaurant, business or businesses. All the staff at the Rio are kind and pleasant. They are given the rules to follow in are expected to follow them. We heard many disgruntled customers talking about the design of the on-site restaurants, one of them was just so awful. You couldn’t even swallow the food. Location of this place was on the first floor. Awful!! Sadly, money was put into ambiance not chef or food. Weather was beautiful! 🌞
Diane
Stayed 7 nights in Jan 2025