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Food was very good. Staff was outstanding!

Exceptional Service at Sugar Beach Viceroy. From the moment we arrived at Sugar Beach Viceroy, we were greeted with the warmest hospitality that set the tone for an unforgettable stay. Every single staff member went above and beyond to make us feel welcome, but two individuals in particular deserve special recognition :) Darelyne, the manager, was an absolute delight. Her sweet, warm, and genuinely pleasant demeanor made every interaction feel personal and heartfelt. Her care and attention made us feel truly valued as guests. It’s rare to meet someone in hospitality who radiates such kindness while maintaining impeccable professionalism — she is a true gem. We also had the pleasure of meeting Mr. James, who surprised us with an incredible upgrade at no additional cost. This thoughtful gesture elevated our experience and allowed us to enjoy the beauty of Sugar Beach in an even more special way. His friendly approach and commitment to guest satisfaction are a perfect example of what makes this resort so exceptional. Between the breathtaking scenery, luxurious accommodations and villas, and staff who treat you like family, Sugar Beach Viceroy delivers an experience that is nothing short of world-class. Thank you to Darelyne, Mr. James, and the entire team for making our stay absolutely perfect. We can’t wait to return! Lots of love!

Staffs hospitality is 1st class

My husband and I got married here and stayed for a week as well back in April of this year. This resort exceeded our expectations in every way possible. The staff here are absolutely amazing. Valna and Katrina helped with our stay and our wedding. Everything went extremely smooth and they checked in on us every step of the way. The restaurant staff took the time to remember our names and treated us like family. The food was outstanding as well. They have security at the front of the resort so you are safe here. A short walk to the reception area and they will help plan whatever activity you want to do and arrange a taxi. The rooms were kept extremely clean and you have netting around your bed in case you’re worried about bugs. However we didn’t have any issues with insects whatsoever. Lizards you will see everywhere but they’re harmless! We’re already planning a trip back!

The staff were awesome and very accommodating. Beautiful place will definitely visit again!

We had a very good time!! I give it 5 Stars