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Food was excellent for an all-inclusive with plenty of varied choice and good quality. The hotel is a bit tired and probably needs a bit of a facelift but overall the stay was great, beach is good, we didn’t use the pools but they looked nice.

Beautiful Property Let Down by 3-Star Service, This was our second stay at Radisson Blu Djerba, but it will be our last. Having traveled extensively in Tunisia for 25 years, with a Tunisian husband, we know this lack of service is not a country culture issue, but a major management problem. We have received far better service in 3-star hotels. The Good: The property is beautiful and clean. Breakfast food is excellent with a vast choice, shout-out to the egg chef, the orange juice man, and Hamza the bartender, who was the only one who actually engaged with us. The Bad: Bar service was incredibly poor. We waited over 10 minutes in an empty bar and had to find staff twice. Dirty ashtrays were ignored, and a pile of swept-up trash was left on the floor for everyone to step over until Hamza cleaned it. We complained to the F&B manager; service improved for one day, then reverted. At breakfast, we constantly had to hunt down cutlery and condiments because tables were left uncleared and unprepared. The Ugly: Housekeeping failed daily. We had one cup for two people, missed water twice, no fresh face cloths, and my reading glasses disappeared. Guest Services were useless. We got no room directions, no breakfast info, and no welcome drink. The agent walked away mid-check-in. We waited 30 minutes in our room for luggage because Guest Services failed to communicate with the concierge. Lovely hotel, but a 5-star rating requires 5-star service. Management needs to urgently retrain staff.

The buffet was subpar, the morning staff not particularly on it in terms of cleanliness and setting tables. The food was just okay. Animation team did try to make it exciting. Spa offerings just fine. A mediocre experience at a mediocre hotel. Nickel and dimed for everything

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Excellent arrival. Immediately allowed to go have breakfast as we arrived early and our room wasn’t ready. Was super impressed with their customer service and didn’t take too long for our rooms to be ready. Entertainment staff were great and lots of activities. Expedia app advertised a hot tub but they didn’t have one - that was disappointing, but overall great experience.

Could be better - got woken up by the renovation, the walls are not sound proof so I could hear everything from my neighbors and you need to pay by cash all the time which is inconvenient