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Blu Hotel Senales Zirm - Cristal

4.0 star property

Photo gallery for Blu Hotel Senales Zirm - Cristal

Free daily buffet breakfast
Front of property
Family Room, Balcony
Indoor pool
Sauna, steam room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Pet-friendly
  • Pool

Explore the area

View map
Maso Corto, Senales, BZ, 39020
  • Place, Schnalstaler Gletscherbahn / Funivia Ghiacciai Val Senales
    ‪3 min walk‬
  • Place, Val Senales
  • Place, Vernago Lake
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Quadruple Room

  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Triple Room

View from room

Superior Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

View from room

Superior Double Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

  • 34 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

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Front of property
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About the area

Maso Corto

When you a stay at Blu Hotel Senales Zirm - Cristal in Senales, you'll be near ski lifts, just steps from Vinschgau Valley and Ortler Ski Arena. .This ski hotel is 0.1 mi (0.1 km) from Ski Resort Val Senales and 0.1 mi (0.2 km) from Schnalstaler Gletscherbahn / Funivia Ghiacciai Val Senales.

What's nearby

  • Ski Resort Val Senales - 1 min walk - 0.0 km
  • Vinschgau Valley - 1 min walk - 0.0 km
  • Schnalstaler Gletscherbahn / Funivia Ghiacciai Val Senales - 3 min walk - 0.3 km
  • Vernago Lake - 5 min drive - 5.5 km
  • Merano Thermal Baths - 55 min drive - 45.8 km

Getting around

  • Naturno/Naturns Station - 27 min drive

Restaurants

  • ‪Tisen-Hof - ‬8 min drive
  • ‪Edelweiss Restaurant - ‬6 min drive
  • ‪Sea-Lake Bar - ‬6 min drive
  • ‪Schnolser Unterwirt - ‬11 min drive
  • ‪Oberraindlhof - ‬13 min drive

About this property

Blu Hotel Senales Zirm - Cristal

Ski hotel with 2 restaurants and a full-service spa
Blu Hotel Senales Zirm - Cristal offers 145 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 145 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a banquet hall.
Satisfy your appetite at Senales, one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Senales - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Senales

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.00 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT021091A16G4IWMEQ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Blu Hotels Senales Hotel
Blu Hotels Senales
Blu Senales

Reviews

Blu Hotel Senales Zirm - Cristal Reviews

7.2

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 74 reviews
Rating 8 - Good. 27 out of 74 reviews
Rating 6 - Okay. 19 out of 74 reviews
Rating 4 - Poor. 10 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

Reviews

2/10 Terrible

Scott James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here - nothing is good

Terrible hotel. Don’t stay here. Checkin stated as from 3pm. Room not ready till 5pm even when travelling with two small children. Hotel staff told me that our room could be available from 3pm and it was their choice when it would be available - it took me getting rather frustrated for 10 minutes before they said that they apologised. Room quality really poor, food really poor, hotel al tired and staff overall poor. Don’t stay here
Stayed 1 night in Dec 2023

6/10 Okay

werner

Travelled with family
Disliked: Cleanliness, staff & service

good location but overpriced

hotel is getting dated, and there are 2 different hotels in one, which are treated differently, and though the food was ok, the service and service costs were quite different. The first hotel room smelled badly, the second was not really heatable, they charged a mandatory extra charge for animation (5€/day/person), and when my 15year old daughter tried to join an offered hike, the guide just left her standing there, as she didn't speak italian. so the hotel was really overpriced for the offfers
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean ski hotel.

Very good location right next to all the ski lifts. Hotel room was very clean and a very good size. Food was buffet only so good if you want a huge portion but not really highest quality (fine for the price though so no complaints).
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area, but the cleanliness was awful. The staff was very oblivious. For example, I went to checkout and I stood at the counter for 37 min. There was one person in front of me one lady was helping, but two other ladies behind the desk who kept looking at me like I was bothering them. The checkout process took another 20 min for some reason. We checked out a day earlier and stayed somewhere else. The buffet was OK, but they tried to charge me for an extra adult when I was clearly the only adult at the table. Just not a great experience. Seems like they get all their money in winter time due to a fantastic location, but could use some hospitality in summer months and maybe some front desk personnel that pay attention.
Stayed 2 nights in Jul 2019

4/10 Poor

Sandy

Disliked: Staff & service

Below standard _poor

Awful service, shocking attitude by staff . Our checkin was very poor, information about hotel Aminities was very confusing, hotel was split in two different names we were told that we couldn’t use certain thing as we were in part of the split hotel while wasn’t included in the description on booking etc
Stayed 1 night in Sep 2018

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

A nice place!

It was a nice place but the general condition of the room was a bit knocked about presumably by skis or whatever in winter!
Stayed 1 night in Jul 2018

8/10 Good

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JL, UK

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

A living museum

This isn't a bad hotel - the room we were given was massive (more like an apartment) and the receptionist was friendly and efficient. The thing is... it's like the 21st century never came this far up the hill. The decor is ancient, albeit high quality (the bathroom having lasted incredibly well for what I expect is 25+ years service - yellow countertop and brown tiles everywhere). We weren't keen on the rusty brown water that came out of every tap (a by-product of staying out of season, I expect), or having to pay for WiFi (HELLO 21ST CENTURY!), or the cruise-liner-style breakfast room complete with maitre d' in white tuxedo. If you're interested in history, it's worth staying just to venture into a bygone era, where life was simpler, and, apparently, way more weird.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service

Gibt sich international, keiner kann deutsch!!!

Schöne Gegend, zuvorkommendes Personal, das Essen ist leider nur lauwarm und recht geschmacklos, kaum Würze.
Stayed 2 nights in Jul 2025

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Joacim

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Steffen

Liked: Cleanliness, staff & service
Ein gutes Preis-/ Leistungsverhältnis in traumhafter Lage. Das Hotel ist aus den 1970er Jahren und halt dementsprechend (inkl. alter Auslegware im Zimmer), das etwas renoviert. Aber dementsprechend preislich gut und die Halbpension mit Buffet absolut okay 👍!
Stayed 4 nights in Aug 2024

6/10 Okay

doriano

Travelled with family, Travelled with family and small children
Di positivo la cordialità e disponibilità del personale nel ristorante …di negativo l’intrattenimento alle sera per i bambini
Stayed 3 nights in Aug 2024

2/10 Terrible

Arvid

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Lorant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
zzzzzzz
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Pozzuoli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato io e il mio ragazzo per 3 notti e devo dire che a malincuore siamo andati via. È stato tutto perfetto, dal personale, al paesaggio intorno, colazione e cena veramente molto buone. Abbiamo usufruito anche della spa che è stata rigenerante dopo le escursioni fatte in zona. Ci ritorneremo sicuramente.
Stayed 3 nights in Jun 2024

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage im(am) Skigebiet, Relax Möglichkeiten, SUPER
Stayed 3 nights in Mar 2024

8/10 Good

mauro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end sulla neve

Stayed 2 nights in Mar 2024

6/10 Okay

Bernd

Travelled with family, Travelled with group
Liked: Cleanliness
Die Zimmer im Bereich Cristal sind, wie der gesamte Komplex, in die Jahre gekommen, aber in guten Zustand. Einzig die Bäder wurden renoviert. Alles ist extrem hellhörig, so dass man problemlos das Gespräch der Nachbarn mithören kann, wenn diese sich ganz normal unterhalten. Ab ca. 7 Uhr ist daher die Nacht vorbei, wenn man einen leichten Schlaf hat. Das Schwimmbad (für das man zwingend eine Badekappe benötigt) und der Spa-Bereich sind empfehlenswert. Ganz anders die Verpflegung. Diese ist der Hauptgrund, warum wir kein zweites Mal in diese Unterkunft fahren werden. Weder Frühstück noch Abendessen sind genießbar. Wenn man auf die Halbpension verzichtet, kann man es in dem Hotel aushalten.
Stayed 6 nights in Jan 2024

6/10 Okay

Regina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Inte nöjd kund

Hårda sängar och en lite hård kudde. Gammalt och skabbigt rum men toaletten var fin. Direkt när vi klev in i rummet luktade illa och det slog dörren när någon annan stängde sitt rum och det var väldigt lyhört. God buffé var det.
Stayed 1 night in Jan 2024

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024