The Devon Hotel A Heritage Hotel

4.0 star property

Photo gallery for The Devon Hotel A Heritage Hotel

Buffet
Outdoor pool, a heated pool, pool loungers
Lounge
Property entrance
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
390 Devon Street East, New Plymouth, 4312
  • Place, East End Reserve
    ‪3 min walk‬
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Studio

9.0 out of 10
Wonderful
(38 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Queen Studio

9.4 out of 10
Exceptional
(104 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Studio, Multiple Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed

Deluxe Twin Studio with 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Studio

9.8 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

New Plymouth

In the heart of New Plymouth, The Devon Hotel A Heritage Hotel is within a 5-minute drive of Fitzroy Beach and Centre City Shopping Centre. .This spa hotel is 1 mi (1.6 km) from Pukekura Park and 1 mi (1.7 km) from Wind Wand.

What's nearby

  • East End Reserve - 3 min walk - 0.3 km
  • Fitzroy Beach - 5 min walk - 0.5 km
  • Pukekura Park - 15 min walk - 1.3 km
  • Wind Wand - 18 min walk - 1.5 km
  • Bowl of Brooklands - 3 min drive - 2.2 km

Getting around

  • New Plymouth (NPL) - 9 min drive

Restaurants

  • ‪Tartan Rose Cakery and Deli - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cobb - ‬8 min walk
  • ‪Paris Plage - ‬7 min walk
  • ‪Crowded House Bar & Cafe - ‬16 min walk

About this property

The Devon Hotel A Heritage Hotel

The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for dinner at the hotel's restaurant, Marbles Buffet Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
Marbles Buffet Restaurant - This buffet restaurant serves dinner only.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 35 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marbles Buffet Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 20 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

L. Leon

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

8/10 Good

Adrian

Stayed 1 night in Feb 2026

8/10 Good

Delwyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was presented very nice.. shout out to your cleaners
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

8/10 Good

Paula, Cambridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely stay. Room was tidy and clean. Shower was great and bathroom very functional.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Friendly staff, good food menu options and excellent stocked bar.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities
Excellent from the start. Warm, welcoming, and extremely personable front desk. The room couldn’t be faulted,and the ambience in the guest areas was thoughtful and superb. The pool area was also excellent. I won’t hesitate to book it in future
Stayed 1 night in Feb 2026

10/10 Excellent

Arlene

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room great has everything you need for a comfortable stay No toaster tho Restaurant great food good prices and the pool and spa are great Very clean nice place to stay Staff friendly and very helpful and lovely
Stayed 2 nights in Feb 2026

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, amenities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

ZHEN

Clean and amenities. They have free bikes for hire
Stayed 2 nights in Feb 2026

10/10 Excellent

Meryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly staff. The bed felt like we were sleeping on a cloud.
Stayed 1 night in Feb 2026

10/10 Excellent

Karlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing, very clean and staff were amazing.
Stayed 1 night in Feb 2026

8/10 Good

Myles

Stayed 2 nights in Feb 2026

10/10 Excellent

Guy and Trista

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived to the moment we left the service and staff were extremely friendly and helpful. The room was perfect and we enjoyed a swim in the heated pool. This will be our place to stay on future trips.
Stayed 2 nights in Feb 2026

10/10 Excellent

Liffey, Hastings

Stayed 2 nights in Feb 2026

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above.
Stayed 2 nights in Feb 2026

10/10 Excellent

D N

Stayed 4 nights in Jan 2026

10/10 Excellent

Maggie

Liked: Cleanliness, property conditions & facilities
Plenty of staff, very friendly and hopeful
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Nikki, Reporoa

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Spike to a lovely lady about a late check out and she was so kind and understanding of a very emotional day. The a very rude person called to say there was no record and to leave the hotel as soon as possible. We had our whole morning planned around the midday checkout and she put so much pressure on my family making it extremely upsetting.
Stayed 1 night in Jan 2026

10/10 Excellent

Monaliza

Stayed 1 night in Jan 2026

8/10 Good

Warwick

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and modern, my only critique is the bed was very soft, maybe great for some people but gave me back ache. But 💯 go back again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good clean room, friendly staff.
Stayed 4 nights in Jan 2026