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The Devon Hotel A Heritage Hotel

4.0 star property

Photo gallery for The Devon Hotel A Heritage Hotel

Garden
Property entrance
Buffet
Outdoor pool, a heated pool, pool loungers
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Bar
  • Spa

Explore the area

View map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪5 min walk‬
  • Pukekura Park
    ‪15 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Family Studio, Multiple Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio

King Studio

9.4 out of 10
Exceptional
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio

Queen Studio

9.2 out of 10
Wonderful
(79 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New Plymouth

In the heart of New Plymouth, The Devon Hotel A Heritage Hotel is within a 5-minute drive of Fitzroy Beach and Centre City Shopping Centre. .This eco-certified hotel is 1 mi (1.6 km) from Pukekura Park and 1 mi (1.7 km) from Wind Wand.

What's nearby

  • Fitzroy Beach - 5 min walk - 0.5 km
  • Centre City Shopping Centre - 14 min walk - 1.3 km
  • Pukekura Park - 15 min walk - 1.3 km
  • Bowl of Brooklands - 3 min drive - 2.2 km
  • Taranaki Base Hospital - 6 min drive - 4.0 km

Getting around

  • New Plymouth (NPL) - 9 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • Viet Nom Nom
  • ‪Joe's Garage - ‬14 min walk
  • ‪Crowded House Bar & Cafe - ‬16 min walk
  • ‪Deluxe Diner - ‬17 min walk

About this property

The Devon Hotel A Heritage Hotel

Eco-certified hotel with a full-service spa and a 24-hour front desk
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 696 out of 1008 reviews
Rating 8 - Good. 249 out of 1008 reviews
Rating 6 - Okay. 44 out of 1008 reviews
Rating 4 - Poor. 11 out of 1008 reviews
Rating 2 - Terrible. 8 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is consistently good in all areas, food, beds, general service is of a very high standard. Great value for money and highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the whole vibe. Very close for ubering into and out of the main centre. Feels very new even though it isnt. Very warm and quiet. Excellent value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Upper Hutt

Liked: Cleanliness, property conditions & facilities
This hotel was really good but the only thing that bothered me was that the spa pool was only warm. I was hoping to get hot in the spa pool and then be able to cool off in the swimming pool – no such luck. If you stayed in the spa pool for too long, you'd start to get cold. 4 of us were in the spa pool (night time) and we had the same experience.
Stayed 4 nights in May 2025

10/10 Excellent

Erice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay at The Devon. My husband enjoys seafood very much. This is why we booked, stayed and ate at The Devon for our 55th Wedding anniversary. Thank you very much.
Stayed 1 night in May 2025

8/10 Good

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Always like to stay here
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Did the job...always a pleasant stay
Stayed 1 night in May 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lack of car parks we had to park quite some distance down the road and it was pouring with rain
Stayed 1 night in May 2025

10/10 Excellent

Victoria, Tauranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, good value for money.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place. Our room was spacious and comfortable with lovely beds. The staff were super helpful and kind. The food was great and it's hard to beat a buffet. We will definately look at staying again it was just awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent bed, the most comfortable one I have slept in in a hotel ever. In hotel dining, the only downside was 2 guests having an argument at 4 AM outside our window.
Stayed 1 night in May 2025

8/10 Good

Grant, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Steven, Baulkham Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and consistently quality property, excellent if driving an EV as they have charging spaces. Parking can be limited, disappointing that some of a hotel’s parking would be designated for _additional_ payment.
Stayed 3 nights in May 2025

10/10 Excellent

Shanley

Stayed 1 night in May 2025

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the time spent on the property this is one of the better accommodations we have spent time in. we did find the room a little hot at night and it did not seem to have any temperature control.
Stayed 3 nights in May 2025

8/10 Good

Bruce

Liked: Amenities
Everything was good. Only stayed one night to attend a function so we didn’t use any additional services apart from the room, shower etc. would certainly stay again.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

CJ

Stayed 2 nights in May 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good knowledge of the staff
Stayed 1 night in May 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful n friendly staff, room was quiet, bed was comfortable, lovelly artwork
Stayed 2 nights in May 2025

10/10 Excellent

Pia-Mare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated close to many places of interest.
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in May 2025

10/10 Excellent

Briony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay. Only downside was having to use stairs, as an older person with bad hips
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would recommend
Stayed 1 night in May 2025