Lotte Hotel Jeju

5.0 star property

Photo gallery for Lotte Hotel Jeju

Exterior
Creator video - submitted by Explore Bluegreenland
Terrace/patio
Exterior
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Place, Jeju Teddy Bear Museum
    ‪3 min walk‬
  • Place, Yeomiji Botanical Garden
    ‪6 min walk‬
  • Place, Jungmun Saekdal Beach
    ‪8 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪54 min drive‬

Room options

DELUXE TERRACE OCEAN DOUBLE

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

DELUXE GARDEN DOUBLE

  • Sleeps 2
  • 1 Queen Bed

DELUXE MOUNTAIN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Ondol Garden)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Futon

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • 2 Single Beds

CHARLOTTE TERRACE OCEAN DOUBLE

  • Sleeps 2
  • 1 Double Bed

CHARLOTTE GARDEN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

CHARLOTTE TERRACE OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

PREMIER OCEAN SUITE DOUBLE

  • Sleeps 3
  • 1 King Bed

Charlotte Family Twin - No View

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

CORNER SUITE DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

HELLO KITTY FAMILY TWIN (KIDS)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

HELLO KITTY FAMILY TWIN (LADIES)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Deluxe Family Twin (Main Building) - No View

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

DELUXE MOUNTAIN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

PREMIER GARDEN FAMILY TWIN

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

JUNIOR SUITE OCEAN TWIN

  • Sleeps 2
  • 2 Single Beds

Premier Suite, 2 Double Beds (Ocean)

  • Sleeps 4
  • 2 Double Beds

PREMIER GARDEN DOUBLE DOUBLE

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

PREMIER OCEAN DOUBLE

  • Sleeps 3
  • 1 Queen Bed

PREMIER OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Premier Room (Ondol Garden)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Presidential Suite, Ocean View (Double)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Queen Beds

Family Suite (Pool Villa Twin Garden)

  • Sleeps 5
  • 1 Single Bed and 1 Queen Bed

PREMIER OCEAN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

Premier Suite (Ondol Garden)

  • Sleeps 6
  • 1 Queen Bed and 1 Single Bed

ROYAL SUITE

  • Sleeps 3
  • 1 King Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

DELUXE MOUNTAIN FAMILY TWIN

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

DEXLUE GARDEN FAMILY TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Similar properties

About the area

Seogwipo

With a stay at Lotte Hotel Jeju in Seogwipo (Jungmun), you'll be a 1-minute drive from Jeju Teddy Bear Museum and 9 minutes from Hello Kitty Island. .This beach resort is 6.6 mi (10.6 km) from Jeju Waterworld and 8 mi (12.9 km) from Sanbangsan Mountain Carbonate Hot Springs.

What's nearby

  • Jeju Teddy Bear Museum - 3 min walk - 0.3 km
  • Jungmun Golf Club - 6 min walk - 0.5 km
  • Yeomiji Botanical Garden - 6 min walk - 0.5 km
  • Jungmun Saekdal Beach - 8 min walk - 0.7 km
  • Cheonjeyeon Falls - 12 min walk - 1.0 km

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪신우성타운 - ‬4 min walk
  • ‪더 파크뷰 (The Parkview) - ‬14 min walk
  • ‪페닌슐라 (Peninsula) - ‬6 min walk
  • ‪히노데 (Hinode / 日の出) - ‬14 min walk

About this property

Lotte Hotel Jeju

Elegant beach resort and outdoor pool
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 500 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and bidets.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and an indoor pool. This resort also features concierge services, an arcade/game room, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary during limited hours.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lotte Hotel Jeju has a restaurant on site.
La Seine - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10 AM to 5 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square foot of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The property will be renovating from March 8 2026 to March 12 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1003 reviews
Rating 8 - Good. 118 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hyuk J

Stayed 3 nights in Sep 2025

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how much they value cleanliness. My sheets were fresh everyday. I also had laundry done that came back fresh and pressed. The grounds around the property are gorgeous, and the pool entertainment is really good. Highly recommend this hotel.
bathroom
tub
full bed and twin
night time view from balcony
Stayed 4 nights in Sep 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all
Stayed 3 nights in Sep 2025

10/10 Excellent

Charlie

Liked: Amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Well stocked bathroom amenities. Staffs are helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Chun Peng

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel abit dated and also not value for money. Toothpaste and tooth brush are not provided with the name of sustainability but will charge if you want it. They could provide sustainable toothbrush but opt to charging customers. Staff are friendly and helpful.
Stayed 4 nights in Sep 2025

6/10 Okay

Youngduck

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ian Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

8/10 Good

Rosamaria, Beaverton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of the hotel is great, as there are quite a few attractions within walking distance. The dinner buffet was excellent and worth the high price tag. The on-site bowling alley is also a really fun touch. However, this hotel is primarily for families with kids, so if you don't have kids, I wouldn't recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Rahul, Spartanburg

Travelled with family
Liked: Staff & service, amenities
Was a good stay, except that the AC in the room made noise. The breakfast has virtually no vegan options made it challenging. Given that the room was a low level room, the views were limited. Overall the value for money was not so great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Evelyne, Armonk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chinsol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gopal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and an easy walk to the beach. The staff was very courteous and friendly. Rooms were very clean and were well stocked with various amenities. Having bowling lanes in property was a nice touch and our family enjoyed it. Some nice dining options within walking distance. I highly recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Junho, Haddonfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, walkable to a secluded beach (200 stairs to reach the beach). No option to prepay for breakfast for greater than 2 ppl,, had to pay for 1 breakfast each day. Food was really overpriced, over $60 for one breakfast and $120 for dinner buffet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location, great amenities and views. Access to the ocean and some trails. Close to lots of attractions. Very friendly staff to foreigners. We only had an issue with the person who checked us in, wasn’t friendly nor extensively informative as you would usually expect from a 5 star hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

heeseop

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

myeongsoo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jun 2025

10/10 Excellent

myeongsoo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

myeongsoo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s an extremely well managed property built 20 years ago. Large room with super comfortable beds. Great breakfast. We had 5 days straight and it felt too much after 23 days. Overall excellent stay in Jungmoon.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ufuk

Vvvvv
Stayed 4 nights in Jun 2025

8/10 Good

Gautam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Louis Alexiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities
Extremely helpful staff, and a nice hotel. Very much a resort hotel. I was in the area for a conference so this was more than I anticipated. Lovely surrounds, beautiful venue. The reason I've only given it four stars is because the eating options on site are limited and expensive. Breakfast was going to be something like 80,000 won, and I would have liked a more informal bar where I could just have a beer on a bar stool. For breakfast the cheaper option is Bake Make Roast, a coffee house with excellent sandwiches just next door. My breakfast was only 17,000 won, and it was lovely.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kwee Ping

Stayed 4 nights in Jun 2025