All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is the crappiest 5 star hotel I have ever stayed in Asia at 25 years of traveling. When I was checking in, there were people sleeping in the lobby chairs. What 5 star hotel would allow that? The room was affordable but it wasn’t very clean. The bathroom tub doesn’t drain. The bathroom doesn’t have a sink nor does it lock. It’s just a painted glass door. The sink is located in the room for what purpose I dont understand. They say there was a gym so I go to the floor where it was supposed to be but it is located somewhere else, I go followed the instructions to go to the location it was supposed to be but it leads to an external entrance with no signs. This is really a terrible place. I asked for tooth paste and they charged 3000W on what hotels would normally include in the amenities. guess if you are a gambler you want to stay here then maybe you want to stay but if you are expecting an Asian 5 star hotel experience. This place is to be avoided!!
Really loved this hotel. The beds were comfortable, the breakfast was delicious, and the lobby is gorgeous. Especially fond of the library and the convenience store.