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Cycad Palm Hotel

3.5 star property

Photo gallery for Cycad Palm Hotel

Food and drink
Premium Double Room, 1 Double Bed, Non Smoking
Interior entrance
Property entrance
Front of property

Reviews

4.0 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View map
Plot 25139 Dinokwane, Serowe
  • Royal Cemetery
    ‪5 min drive‬
  • Serowe Stadium
    ‪8 min drive‬
  • Khama Rhino Sanctuary
    ‪8 min drive‬

Room options

View all photos for Premium Double Room, 1 Double Bed, Non Smoking

Premium Double Room, 1 Double Bed, Non Smoking

Premium Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, 1 Bedroom

Premier Twin Room, 1 Bedroom

Premier Twin Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the area

Serowe

Located in Serowe, Cycad Palm Hotel is in the business district, within a 5-minute drive of Royal Cemetery and Khama III Memorial Museum. .This hotel is 4.7 mi (7.6 km) from Serowe Stadium and 19.2 mi (30.9 km) from Lipscombe Monument.

What's nearby

  • Royal Cemetery - 5 min drive - 6.8 km
  • Khama III Memorial Museum - 5 min drive - 6.8 km
  • Serowe Stadium - 8 min drive - 7.9 km
  • Khama Rhino Sanctuary - 8 min drive - 9.4 km
  • Engen Mall - 25 min drive - 46.3 km

Restaurants

  • ‪Morning Star Bar - ‬9 min drive
  • ‪Serowe Hotel - ‬4 min drive
  • ‪Barcelos - ‬6 min drive
  • ‪Pk Restaurant - ‬10 min drive
  • ‪Tsholofelo bar - ‬10 min drive

About this property

Cycad Palm Hotel

Hotel in Serowe with a rooftop terrace and a 24-hour front desk
Cycad Palm Hotel offers 6 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). English breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Cycad Palm Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7 AM to 9 AM for a fee: USD 12 for adults and USD 8 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • 7 private bathrooms
  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 56-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 12 for adults and USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Cycad Palm Hotel Serowe
Cycad Palm Hotel Gaborone
Cycad Palm Gaborone
Hotel Cycad Palm Hotel Gaborone
Gaborone Cycad Palm Hotel Hotel
Hotel Cycad Palm Hotel
Cycad Palm
Cycad Palm Hotel Hotel
Cycad Palm Hotel Serowe
Cycad Palm Hotel Hotel Serowe

Cycad Palm Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Orefitlhetse

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing stay at Cycad Palm Hotel...

The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020