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Grand Hyatt Shanghai

5.0 star property

Photo gallery for Grand Hyatt Shanghai

Reception
Indoor pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Grand Suite, 1 King Bed, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Place, Jin Mao Tower
    ‪1 min walk‬
  • Place, Shanghai Tower
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, River View

7.0 out of 10
Good
(4 reviews)
  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • River view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room

Suite (Diplomat)

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Similar properties

Lobby
Pudong Shangri-La, Shanghai
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$299
includes taxes & fees
29 Mar - 30 Mar
Pudong Shangri-La, Shanghai

About the area

Shanghai

With a stay at Grand Hyatt Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Shanghai Tower and People's Square. .This luxury hotel is 2.9 mi (4.7 km) from The Bund and 2.5 mi (4 km) from Nanjing Road Shopping District.

What's nearby

  • Jin Mao Tower - 1 min walk - 0.2 km
  • Shanghai Tower - 3 min walk - 0.3 km
  • Shanghai World Financial Center - 5 min walk - 0.5 km
  • IFC Mall - 5 min walk - 0.5 km
  • Oriental Pearl Tower - 12 min walk - 1.1 km

Getting around

  • Dongchang Road Station - 6 min walk
  • Shanghai South Railway Station - 17 min drive
  • Hongqiao International Airport (SHA) - 51 min drive

Restaurants

  • ‪Executive Club - ‬1 min walk
  • ‪Camelia - ‬2 min walk
  • ‪commune reserve幻师(上海环球金融中心店) - ‬7 min walk
  • ‪Regent Club Lounge - ‬3 min walk
  • ‪雲上錢屋 - ‬8 min walk

About this property

Grand Hyatt Shanghai

Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Treat yourself to a stay in one of the 548 guestrooms, featuring fireplaces. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Canton, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 30139 square feet (2800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Canton - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Club Jin Mao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kobachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Cloud 9 - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
ON56 - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jong-Hyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of foods.
Stayed 4 nights in Dec 2025

8/10 Good

Jayden

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Stayed 1 night in Nov 2025

10/10 Excellent

Xian Biao

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

kelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think location not very good...
Stayed 1 night in Nov 2025

10/10 Excellent

Yongjian

Liked: Cleanliness, amenities, property conditions & facilities
Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamshid

Stayed 6 nights in Nov 2025

10/10 Excellent

Malcolm Nicholas, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
You wont be disappointed staying here. The view is breathtaking. Rooms are spacious and very well organized with a good size bath and shower. Couple of english speaking channels on TV including CNN. Rooms are serviced in a timely manner each day and staff very friendly. Buffet breakfasr caters for western and Asian style foods and is very extensive. Suggest going to Cloud 9 (bar and restaurant) it's a bit hidden but well worth the exploration to find it upwards if level 80!
Stayed 5 nights in Nov 2025

10/10 Excellent

Hai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025

8/10 Good

choo

Liked: Cleanliness, staff & service, amenities
Clean room nice view
Stayed 6 nights in Nov 2025

4/10 Poor

Alex

Business traveller
Disliked: Staff & service, room comfort
Check in was really slow. Many people waiting and nowhere to sit - a recurring problem at this hotel. Aircon in room was not working and despite asking for it to be fixed, it never was. Service at breakfast was really poor. Queuing and delays everywhere. No cups. No glasses. No plates. Empty food places. No breakfast tea. A tired, run down hotel which hasn’t got the space to serve its guests properly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jasur

Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Stayed 1 night in Nov 2025

10/10 Excellent

Yunyi, Seattle

Stayed 3 nights in Nov 2025

10/10 Excellent

Felipe

Stayed 3 nights in Nov 2025

10/10 Excellent

Francis Rueben Andrew

Stayed 10 nights in Oct 2025

10/10 Excellent

wesley

Stayed 4 nights in Nov 2025

10/10 Excellent

Henricus

Stayed 4 nights in Nov 2025

10/10 Excellent

Carl, Liverpool

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl, Liverpool

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2025

10/10 Excellent

Dmitry

Stayed 8 nights in Oct 2025

10/10 Excellent

Md

Stayed 1 night in Oct 2025

4/10 Poor

Song

Liked: Cleanliness
Disliked: Amenities
Stay was ok. concierge service was poor , price was quoted different than its booking and was unable to resolve matter professionally , same with Expedia customer service is incompetent and won’t able to communicate
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin Kai

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 2 nights in Oct 2025

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in they could not find our reservation. They were spelling out name wrong and we sat at the desk waiting for 30 minutes. The rooms are getting a bit old and need updating. Great location however.
Stayed 2 nights in Oct 2025