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The Fontaine

4.5 star property

Photo gallery for The Fontaine

Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Property entrance
Daily full breakfast for a fee
American cuisine
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
901 W. 48th Place, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪16 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪3 min drive‬
  • Place, University of Kansas Medical Center
    ‪3 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Traditional King Hearing Impaired)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 1 King Bed (Traditional King Hearing Impaired)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

Located in Kansas City (West Plaza), The Fontaine is within a 5-minute drive of University of Missouri-Kansas City and Nelson-Atkins Museum of Art. .This luxury hotel is 3.3 mi (5.3 km) from Crown Center and 4.2 mi (6.7 km) from Kansas City Convention Center.

What's nearby

  • University of Missouri-Kansas City - 16 min walk - 1.4 km
  • Kansas City Art Institute - 19 min walk - 1.6 km
  • Nelson-Atkins Museum of Art - 3 min drive - 1.8 km
  • Kemper Museum of Contemporary Art - 3 min drive - 1.8 km
  • University of Kansas Medical Center - 3 min drive - 2.6 km

Getting around

  • Plaza Tram Stop - 14 min walk
  • Kansas City Union Station - 16 min drive
  • Kansas City International Airport (MCI) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Winstead's - ‬15 min walk
  • ‪Jack Stack Barbecue - ‬11 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • ‪Grand Street Cafe - ‬17 min walk

About this property

The Fontaine

The Fontaine offers 132 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
Stay in one of 132 guestrooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including a health club and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite with American cuisine at Nine Zero One, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kansas City? This hotel has 16996 square feet (1579 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Nine Zero One - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Country Club Coffee Co. - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Secured, covered parking on site (USD 30 per day)
  • Secured, covered valet parking on site (USD 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 26 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Country Club Coffee Co.
  • Nine Zero One

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,996 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.78 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 26 for adults, and USD 3 to 10 for children
  • Covered self parking fee: USD 30 per day
  • Covered valet parking fee: USD 40 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Sorella
Fontaine Hotel Kansas City
Sorella Country Club Plaza
Sorella Hotel
Fontaine Kansas City
The Fontaine Hotel
The Fontaine Kansas City
The Fontaine Hotel Kansas City

The Fontaine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 166 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I had a great stay for a night. She left her silky, blue pillow there and the front desk said they couldn't get it but had a website for her to try and find it. We spent hours trying to see if we could get it back to no avail. She lives in KC and was hoping to drive back and get it.
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Travelled with family
Disliked: Staff & service
Hotel was average at best! What made it worse was the staff…nice people, but just not trained! Service was poor!
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly attentive staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Moh'd, Hutchinson

Stayed 1 night in Nov 2025

10/10 Excellent

kaily

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and great drinks at the bar.
Stayed 2 nights in Dec 2025

2/10 Terrible

Meghan, Chicago

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I was looking forward to staying at The Fontaine, especially given its reputation as a top upscale hotel in KC but unfortunately, my experience fell far short of that standard. The room itself was surprisingly cramped, which was disappointing for a property marketed as upscale. Even worse, the cleaning service was unreliable. One day housekeeping showed up at 8am and I asked them to come back later - they did not return that day. The next day when housekeeping actually showed up, all they did was make the bed. I requested a full service that day. They didn’t replace the trash liners, replenish the in-room coffee, or remove the dirty towels I’d intentionally placed on the floor for replacement. The floors and counters were never cleaned during my six-night stay. For a hotel in this price range, that level of service is unacceptable. I also had issues with billing: the hotel attempted to charge me for overnight parking every night, even though I only parked overnight twice. It felt careless and added an unnecessary layer of frustration to the stay. The bathroom wasn’t in great shape either—there was splattered paint in the corners and several areas clearly in need of repair. Overall, the room and upkeep didn’t reflect anything close to a luxury experience. In the end, The Fontaine was not a comfortable place to stay and did nothing to make guests feel like they were in a high-end hotel. I expected much better and would not choose to stay here again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Trystan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water at all. Room was dirty and needed repairs. Blankets/bed was dirty with many stains. Very uncomfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

JoBeth

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Lori C

Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
The decor and style of the hotel were excellent and only rivaled by the great service!
Stayed 2 nights in Nov 2025

4/10 Poor

Gregory Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Especially the Front desk Clerk.
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2025

8/10 Good

Daisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was okay the fruit was not fresh and possibly was going bad, My water did have something floating around in it and the omelet and potatoes was okay despite salt n pepper being present the food needed more flavor and seasoning. The Staff was very nice and polite I loved how Clean the room was.
Stayed 2 nights in Nov 2025

10/10 Excellent

Johanli

Stayed 2 nights in Aug 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful hotel with a delicious restaurant on the top floor.
Stayed 3 nights in Nov 2025

4/10 Poor

Erin

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The overnight staff was rude, unhelpful and half asleep.
Stayed 2 nights in Nov 2025

4/10 Poor

Lauren

Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. Room was clean, comfortable. Beautiful views
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Raynisha

Stayed 1 night in Nov 2025