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Akan Yuku no Sato Tsuruga

4.0 star property

Photo gallery for Akan Yuku no Sato Tsuruga

Public bath
(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking | View from room
Public bath
1 bedroom, in-room safe, desk, free WiFi
Public bath

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
4-6-10 Akanko-onsen,Tsuruga kan Annex, building, Akan-cho Kushiro-shi, Kushiro, Hokkaido, 085-0462
  • Lake Akan
    ‪2 min walk‬
  • Ainu Kotan
    ‪8 min walk‬
  • Akankohan Eco Museum Center
    ‪12 min walk‬
  • Kushiro (KUH)
    ‪60 min drive‬

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Outdoor spa tub

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  • Parking included
  • Free WiFi
  • Restaurant
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4.0 out of 5, Very good, (188)
The price is NZ$277
for 1 room
17 Aug - 18 Aug
New Akan Hotel

About the area

Kushiro

When you stay at Akan Yuku no Sato Tsuruga in Kushiro, you'll be on a lake, just steps from Lake Akan and 3 minutes by foot from Akanko Ainu Theater Ikoro. .This spa hotel is 0.2 mi (0.4 km) from Ainu Kotan and 0.5 mi (0.9 km) from Akankohan Eco Museum Center.

What's nearby

  • Lake Akan - 2 min walk - 0.2 km
  • Akanko Ainu Theater Ikoro - 5 min walk - 0.4 km
  • Ainu Kotan - 8 min walk - 0.7 km
  • Akankohan Eco Museum Center - 12 min walk - 1.1 km
  • Taroko Lake Jiroko Lake - 3 min drive - 2.8 km

Getting around

  • Mashu Station - 43 min drive
  • Kushiro Airport (KUH) - 66 min drive

Restaurants

  • ‪奈辺久 - ‬2 min walk
  • ‪Pan de Pan - ‬8 min walk
  • ‪両国総本店 - ‬11 min walk
  • ‪北国の味 ばんや - ‬2 min walk
  • ‪食事処味心 - ‬10 min walk

About this property

Akan Yuku no Sato Tsuruga

Lakefront hotel with 2 restaurants and a full-service spa
Akan Yuku no Sato Tsuruga offers 270 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Kushiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 270 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find hot springs, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Fusion cuisine at TENGA, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 9 AM.
TENGA - This buffet restaurant specializes in Fusion cuisine and serves breakfast and dinner. Reservations are required.
KITARIKYU - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Uncovered parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • KITARIKYU
  • TENGA

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Shopping
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: JPY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Akan Yukyu no sato Tsuruga
Akan Yukyu no sato Tsuruga Hotel
Yukyu no sato Tsuruga
Yukyu no sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga
Akan Yuku no Sato Tsuruga Hotel Kushiro
Akan Yuku no Sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Kushiro
Akan Yuku no Sato Tsuruga Hotel Kushiro

Akan Yuku no Sato Tsuruga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 389 reviews
Rating 8 - Good. 132 out of 389 reviews
Rating 6 - Okay. 22 out of 389 reviews
Rating 4 - Poor. 7 out of 389 reviews
Rating 2 - Terrible. 3 out of 389 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jean, montreal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew, Sachse

Stayed 3 nights in Apr 2025

10/10 Excellent

Takahisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite. Will book a longer stay here next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Low

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Lim

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved .
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is located near the Ainu village. There is only one main street selling souvenirs and a watson store. There is a path around lake Akan that you can stroll on. That is about 20 minutes walk from the hotel. The onsen on the eight floor was beautiful overlooking the lake akan, but i did not get to use it. They have funky system, odd days women use eight floor. The men use the basement onsen. On even day it’s reversed. The onsen on the basement is still good. The dinner and breakfast buffet are excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Eriin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Akan Yuku no Sato Tsuruga. The buffet dinner is a good option if you have picky eaters in your group. It’s a good location and the staff are all lovely. We got a room with a private onsen which was a wonderful addition. Would highly recommend and hope to be back soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 2 nights in Jul 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and attentive staff. Clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Tow Choon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food is excellent. Onsen great. Staff cheerful and well trained. Some equipment like the Japanese style bidet had the ‘in need of service’ light flashing. Surrounding area beautiful.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is very nice. Room is very specious. But bathroom is very small.
Stayed 3 nights in May 2024

10/10 Excellent

liliana, Schwenksville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable
Stayed 1 night in May 2024

10/10 Excellent

Emma, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a wonderful experience. I'm surprised they only give it three stars. I feel so fortunate for having stayed there!
Stayed 3 nights in Oct 2023

6/10 Okay

John, Jamaica Plain

Liked: Staff & service
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
Stayed 2 nights in Oct 2023

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Japanese onsen resort. Reserved Japanese Western Room with Premium Kaiseki Dinner. Room with lake view included 2 rooms, one for sitting and other for sleeping. Included private bathroom which was clean and modern. Given Japanese robe and lounge ware to wear to onsen. This was a huge and spectacular onsen covering 2 floors with indoor and outdoor baths. Enjoyed large breakfast buffet and gourmet private dining experience. Very elaborate and meticulous and delicious. The best Kaiseki dinner we had over the course is our one month travel in Japan. Also close to walking trails around the lake. Located within walking distance to everything. Would definitely stay here again.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
16 days or touring from Kyoto to Hokkaido. 8 High end hotels. This one was my very favorite!! Get a corner lake view——soooo worth it. Can’t wait to come back.
Stayed 1 night in Aug 2023

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The onsen / hot bath of this hotel is amazing! Will definitely come back here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice spa and buffet! This is a large hotel that pays attention to detail. The staff are excellent and friendly, multiple languages spoken wit hi in the hotel staff. The spa is very impressive, and worth the price of the hotel. Buffet food is excellent in taste and quality, very hard to do on such a large scale, but Tsuruga at Akan does it splendidly. I had a very wonderful experience from check in to check out.
Stayed 1 night in Feb 2023

8/10 Good

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is great!
Stayed 1 night in Feb 2023

8/10 Good

Shiho

Stayed 1 night in Feb 2023

4/10 Poor

Takahiro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022