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The room was lovely, staff were very helpful

Absolutely amazing hotel to stay in, the staff honestly are a credit to the company, I stayed alone for 3 nights back in Nov and had to return a week later with my family as my father was end of life, we arrived to the hotel at 2am with a toddler in tow and the staff were simply the loviest helping us park in a very full car park so we didn’t have to park off site, were very compassionate and said If they could help with anything they would. They saw my partner and little one walking around over the next few days and went and got little one a sand which and snacks. Breakfast was lovely a great array of choice and very helpful with ordering veggie sausages, plenty of choice of breads and hot drinks also. We didn’t eat off the main menu but it looked and sounded lovely from what we saw. I booked this hotel as I loved it the first stay so booked again, sadly they don’t do family rooms so that means 2 rooms being paid for but to be honest I’m happy to do that if it menas staying somewhere so nice x

Clean room food and bar staff were very friendly

This was our 5th visit to Ufford Park. We are always impressed. The rooms we choose have a balcony overlooking the golf course, are always clean and sufficient for what we need, with comfotable beds and a good shower. The balcony offers extra space during the warmer months. The breakfast offers a variety of food; cereals, rolls croissants, and a good english breakfast buffet. Hot drinks and juices are available. The lunch menu is good, and the diner menu has enough variety to have a different meal each night for several nights. The restaurant has comfortable seating, a good atmosphere, nice lighting and plenty of tables. The staff have always been polite, attentive and friendly. We've never used the golf course, the facilities have an indoor practice range, shop, as well as an 18 hole golf course with many bunkers and plenty of water. The spar facilities are also good. The swimming pool is a decent size, but can get crowded as it's popular, and the jacuzzi is fantastic. The gym is popular with members and visitors, and there are other spa/well-being services avaliable; beauty treatments, massage etc. We did use the thermal spa area once. It was good, but unfortunately at the time, some of it was out of order, and no partial refund was offered. Why only 4 stars? The bar/lounge area has changed over the years. We loved to sit on the many comfy sofas, spending hours relaxing with drinks and cakes in the lounge area. Now there are only 2 sofas left! Apart from that, its all good.

We spent 3 days at the hotel,l was so impressed with friendly staff nothing was to much trouble. Rooms were clean and bright a nicely decorated. The complimentary breakfast was excellent so much choice. We had 2 evenings meal at the inn and wasn’t disappointed with any of them. I would recommend this holiday inn express as lm not easily pleased and l certainly was there.5*

Amazing stay from pre-check-in to check out. Clean room with amenities. We took our dog and they provided a dog bed, towel, water bowl and treats. Perfect bolthole for a stay away. We sat and played games in the snug area of the bar with an open fire for the afternoon. There’s complimentary canapés from 5:30pm and the restaurant had dishes for all dietary requirements. All the staff were friendly and helpful. We will be returning again.