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will come back again

Dusit Thani is a premier hotel property on Tumon Bay. You know this as soon as you walk in and smell their signature lobby scent. Staff is friendly, housekeeping is good and the property itself is well-kept. Dining options in and out of the hotel are available. The music in the lobby lounge is a little loud for our taste especially considering it is indoors. It was not a scene for relaxing cocktails but you have the option to go outdoors, albeit sitting in heat and humidity. Views of the bay from the lobby to the oceanfront rooms are excellent. Pools are nice and refreshing and the option to use its sister property’s pool is nice when you’re looking for lounge chairs. Beach area is absolutely gorgeous. Will easily come back to this property when we visit Guam again.

We booked this unit specifically because it offered an early check in and we did not have to relocate during our stay WRONG!Arrived Monday morning for early check in. No response to messages left on What’s App. Which is what the owners/managers requested way of communicating 2 hours later told that we could not check-in early but could check in early at another location but would have to relocate back to original location in 3 daysAs we had been traveling for quite a few hours we accepted this. Was told they would refund the early check in fee ( 1 week later, has not been refunded)So 3 days later we moved to the original location. The unit was clean and acceptable. Upon arrival on Thursday the electric stove had one burner out of 4 working. On Friday morning nothing, reported the issue, later that afternoon a maintenance person arrived and confirmed the electric stove / oven was non operational. No word on replacement or ??On Saturday afternoon while we were out getting something to eat. They dropped off a single element cook. I would like say both units were clean. We live in Asia and the occasional bug or gecko is not a problem We go to Guam at least once a year a combination of business and pleasure We will not consider this or any other property managed? By this group as an possibility

I love all the amenities in this place, the swimming pools, the slides, the putt putt golf, archery, kayaking, the botanical garden. Even had the chance to watch the circus show at 730pm. My husband and I stayed for 3days and 2 nights and tried all of those things. I highly recommend this place for people with kids, they will definitely have fun! There’s also a restaurant that’s called Sunset BBQ that you can make a reservation and grill some food while watching the sunset (we didnt have a chance to try that, but if we come back, we’ll definitely try it) the rooms are just okay, nothing special. But we did stay on the standard room in Oceana A, can’t say the same about the other part of PIC.

Excellent location. Clean and well-equipped. Would recommend to family and friends.

Property was clean, nice and huge.