4/10 Poor
Vimla
Travelled with partner
4 Sept 2025
Disliked: Staff & service, property conditions & facilities
lady at check-in not welcoming / friendly
Reeled off load of information very quickly nothing registered with me at all
I asked about leisure centre she just pointed to corridor
She was uninterested, made us feel overlooked
Later on went to reception asked same lady for tea bags she literally threw/ slide them on the reception counter
Definately underling unjust behaviour towards us not acceptable at all.
Leisure facility very dirty
Food in bar desert served but missing an element of the desert
When I asked was told we ran out of that item
This should have been mentioned when I ordered so then I could choose to order or not
instead of serving desert and hoping it won’t be noticed
Didn’t feel relaxed we experienced unjust behaviour,
every individual should be treated as an equal and with respect but unfortunately we were not.
Vimla
Stayed 1 night in Aug 2025




















