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Wookey Hole Hotel

3.0 star property

Photo gallery for Wookey Hole Hotel

Front of property
Games room
Property grounds
Breakfast and dinner served
Family Room, Resort View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View map
Wookey Hole, Wells, England, BA5 1BA
  • Place, Wookey Hole Caves
    ‪5 min walk‬
  • Place, Ebbor Gorge
    ‪4 min drive‬
  • Place, Milton Lodge Gardens
    ‪4 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(66 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

7.2 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.4 out of 10
Exceptional
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

9.0 out of 10
Wonderful
(17 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

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Front of property
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About the area

Wells

Located in Wells, Wookey Hole Hotel is a 1-minute drive from Wookey Hole Caves and 5 minutes from Wells Cathedral. .This hotel is 3.1 mi (5 km) from Wells Bishop's Palace and 7.6 mi (12.2 km) from Chalice Well.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Ebbor Gorge - 4 min drive - 3.1 km
  • Milton Lodge Gardens - 4 min drive - 2.1 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Cheddar Gorge - 12 min drive - 15.3 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Fosso Lounge - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪The Good Earth - ‬5 min drive
  • ‪The Crown at Wells - ‬5 min drive
  • ‪Coffee #1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, 5-minute walk to Wookey Hole Caves
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 58 guestrooms featuring DVD players and LED televisions. 26-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance, a picnic area, and a banquet hall.
Satisfy your appetite at Bistro at Wookey Hole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Self-serve breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Reviews

Wookey Hole Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 478 out of 1009 reviews
Rating 8 - Good. 342 out of 1009 reviews
Rating 6 - Okay. 131 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 24 out of 1009 reviews

Reviews

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Nice big room, clean and light. It was quite noisy with kids everywhere, but realised this is a family hotel, our room faced the entrance unfortunately, where you could hear everyone coming and going. You have to book a table for breakfast, on arrival. It has a diner feel. Basic but ok,
Stayed 1 night in Aug 2025

8/10 Good

Seb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great room, will book again for next year
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Property conditions & facilities
We visit regularly, our family live in the area. The room was nicely decorated,plenty of towels and room was clean, beds very comfortable. Staff are always very friendly and helpful .
Stayed 2 nights in Aug 2025

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful and friendly. The room was clean and tidy. Unfortunately at night it was hot and we couldn’t have the doors open as we were above the restaurant and bar other guests were very noisy.
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely. Great place for family stays.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberleu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this lovely hotel and the caves. The room was really comfortable and had everything we needed. The staff were very welcoming and very helpful. Lovely time had by my family will definitely be going back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect position to go to wookeyhole caves
Stayed 2 nights in Aug 2025

10/10 Excellent

Jade

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I needed somewhere to sleep near Wookey hole Cave, this was it.
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Wookey hotel. Very convenient for the caves and a good clean hotel with comfy beds and hot showers.
Stayed 1 night in Apr 2025

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet access, food options, the staff were friendly and the service was overall good.
Stayed 3 nights in Aug 2025

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were both unimpressed by the quality of the hotel. It has went downhill from when we went before. We wont go back .
Stayed 3 nights in Aug 2025

4/10 Poor

Joanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No fridge in room No air-conditioning and fan was not goof at all. Cant use any of the facilities only on the day of your tickets for the caves which make the site very boring as not even any wqlks.
Stayed 3 nights in Aug 2025

6/10 Okay

peter

Liked: Staff & service
Disliked: Room comfort
The room had stains on the carpet. The bathroom door was rotting on the bottom. The bathroom floor was dirty. The menu was very limited as my wife and i are fussy eaters. When you brought a drink from the bar there was nowhere to relax as the restaurant and bar are in the same room. Overall i would possibly not stay there again
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room needs air-conditioning
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ashleigh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was good, spacious and clean. I was disappointed with the breakfast, the food was good however the time taken to replenish the hot items was far too long. There was no yogurts, fruit compote or granola. Therefore the cost was not acceptable.
Stayed 1 night in Aug 2025