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Friendly staff, and the good location. However, the street where the hotel is located is under the construction, therefore it was bit noisy and hard to access. Hopefully the construction finishes in time so the other guests will have better experience.

The hotel is conveniently located. It is less 10 minutes walk to the entrance. The staff are friendly and helpful. The breakfast is good. But property is little dated.

Great stay at a great hotel! 1. Location In the immediate vicinity there are convenience stores (selling snacks, drinks, toiletries, and oxygen cannisters) and the hotel, being part of a resort, also has restaurants and cafes within the compound but **note that these may be closed during off-peak season (off-peak: Dec - Mar)** The hotel is located very near to Jiuzhaigou Park (15 mins by car) but further away to Huanglong Park (approx 2hrs by car). Importantly, the hotel is at an altitude of 2100 metres which gives visitors a good chance to slowly acclimatise before visiting the region’s attractions 2. Rooms and amenities Really comfortable beds and pillows and the rooms are really well designed, with fantastic views of either the valley, or the small lake within the hotel. I stayed in a deluxe twin room which was spacious enough. Hotel has its own restaurants which serve great food and are not expensive. Other amenities that the hotel has: gym, childrens’ playroom, vending machines, and massage chairs. 3. Service Really friendly staff and you are always greeted with a warm smile. Staff are also really helpful especially with questions pertaining to the region and the attractions. Overall - well recommended!!

The villla was spacious and well maintained. I loved the Christmas tree that they set up in the middle of the living room. Made the place warm and special. The staff welcomed us with a sash and a dance and it was nice of them to do so. Our personal assigned Neba (butler) Jasmine Zhang, was super attentive. She went out of her way to make us feel welcome and even prepare small gifts for my boy whose birthday was round the corner. The food was fantastic too! The hotel manager Gin personally came by to say hi and it was a nice touch. We loved the service attitude of all the staff and it certainly made the stay very memorable. Highly recommended if you are looking for a great place to relax and unwind.

I feel a bit upset and disappointed of choosing this hotel because the variety of restaurant is limited, only 1, also I paid extra for the mountain view but I only get small little part of mountain view, instead in front of me is all trees not the mountain view.