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Hampton Inn & Suites Springfield/Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Indoor pool
Exterior
Reception
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View map
851 East Columbus Ave, Springfield, MA, 01105
  • Naismith Memorial Basketball Hall of Fame
    ‪3 min walk‬
  • MGM Springfield
    ‪8 min walk‬
  • MassMutual Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(102 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,012 reviews
The price is NZ$241
includes taxes & fees
7 Oct - 8 Oct
Holiday Inn Express Springfield Downtown by IHG

About the area

Springfield

With a stay at Hampton Inn & Suites Springfield/Downtown, you'll be centrally located in Springfield, within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. .This hotel is 0.5 mi (0.7 km) from Titanic Museum and 1.5 mi (2.5 km) from Springfield Armory.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 3 min walk - 0.3 km
  • Titanic Museum - 8 min walk - 0.7 km
  • MGM Springfield - 8 min walk - 0.7 km
  • MassMutual Center - 14 min walk - 1.2 km
  • Springfield Armory - 2 min drive - 2.2 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪TAP Sports Bar - ‬11 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel with free breakfast, a quick walk to Naismith Memorial Basketball Hall of Fame
Hampton Inn & Suites Springfield/Downtown offers 87 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Kitchenettes offer refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 guestrooms, featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with premium TV channels provide entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Springfield/Downtown. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Springfield? This hotel has facilities measuring 549 square feet (51 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1006 reviews
Rating 8 - Good. 254 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy area of town.
Stayed 1 night in Jun 2025

10/10 Excellent

Yurisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Stayed 1 night in Jun 2025

6/10 Okay

Williamson

Disliked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Trish, Mayfield heights

Liked: Cleanliness, amenities, property conditions & facilities
Average facility, friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Perfecto
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Was very clean and staff were welcoming
Stayed 2 nights in May 2025

6/10 Okay

Stanwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds were super uncomfortable pillows were flat. Room was clean and tidy
Stayed 1 night in Jun 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hair in the bathroom in various areas
Stayed 1 night in May 2025

6/10 Okay

Manish

Liked: Cleanliness, staff & service
Had to call front desk middle of night to report noise issue
Stayed 1 night in May 2025

10/10 Excellent

Woodlifton

Stayed 1 night in May 2025

8/10 Good

Kemma

Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

Latoya

Stayed 1 night in May 2025

6/10 Okay

Scott

Not a great location. Tight parking spaces. But very nice and efficient staff.
Stayed 1 night in May 2025

10/10 Excellent

Leila

Stayed 2 nights in May 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Clean and Friendly

The room and general areas were clean and neat. The complimentary breakfast was awesome. My kids loved the waffle bar!
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elodie, Richmond Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in May 2025

10/10 Excellent

Inger

Stayed 3 nights in Apr 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff was great! Room was tidy but could use a thorough cleaning - especially in the bathroom (floor and walls). Would recommend installing an option to keep the fan running constantly. The door of the room needs some attention. I don't like the barn door for the bathroom. Pool area was clean but small.
Stayed 1 night in Apr 2025