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Wyndham Garden Cross Lanes Charleston

2.5 star property

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)
Lobby
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

View map
102 Racer Dr, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min drive‬
  • West Virginia State University
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪3 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(75 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property – evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 1,005 reviews
The price is NZ$176
includes taxes & fees
12 Oct - 13 Oct
Sleep Inn & Suites Cross Lanes - South Charleston

About the area

Cross Lanes

With a stay at Wyndham Garden Cross Lanes Charleston, you'll be centrally located in Cross Lanes, within a 15-minute drive of Charleston Coliseum & Convention Center and West Virginia Junior College-Charleston. .This hotel is 1.1 mi (1.7 km) from Regal Nitro and 1.2 mi (1.9 km) from Mardi Gras Casino.

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.1 km
  • West Virginia State University - 3 min drive - 4.8 km
  • Shawnee Sports Complex - 3 min drive - 5.5 km
  • Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
  • Southridge Center - 13 min drive - 17.4 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬14 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and a fitness center
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Wyndham Garden Cross Lanes Charleston, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Reviews

Wyndham Garden Cross Lanes Charleston Reviews

7.2

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 1011 reviews
Rating 8 - Good. 243 out of 1011 reviews
Rating 6 - Okay. 170 out of 1011 reviews
Rating 4 - Poor. 133 out of 1011 reviews
Rating 2 - Terrible. 122 out of 1011 reviews

Reviews

6/10 Okay

mary

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. However the quality of the motel has gone down. Hopefully they do a big update on the facility.
Stayed 3 nights in Jun 2025

8/10 Good

joe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give zero stars, I would. This hotel is nothing like what’s advertised. It is, without question, the most disgusting place I’ve ever stepped foot in. Check-in was fine—quick and easy, friendly. Everything went downhill fast. As soon as we entered our section of the building, the smell hit us and never left. It’s embedded in my nose at this point. The carpets are filthy, the wallpaper is peeling, an exit sign is hanging out of the ceiling, and there are mold and water stains all over the floors and ceilings. Our room smelled just as bad. The electrical outlet and light switch were falling out of the wall. The shower was nasty, and the bathroom was barely big enough to stand in. The outdoor pool? Drained. The whole area was overgrown and filled with debris—unusable. The indoor pool was no better: cracked and broken tiles on the stairs, tile from the side of the pool lying at the bottom, and clumps of hair floating around. The pool door doesn’t even shut—it’s completely misaligned, leaving a visible gap. Same with the exterior hall door: no lock. Even our room door didn’t close properly on its own. We checked out shortly after arriving, and the same front desk worker who had greeted us smiling earlier wouldn’t even look at me. She had an unpleasant attitude and didn’t ask what was wrong. Refunded check-in fee but not room bc I used Expedia. This hotel is unsafe, unsanitary, and nothing like advertised. Do not stay here.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in May 2025

10/10 Excellent

cindy

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good service!!
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, room comfort
Nice hotel. Lobby pool and front of hotel nice. Rooms are comfy but a little outdated.
Stayed 3 nights in Jun 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Our bathroom was absolutely filthy. There was hair everywhere and there was a brown sticky substance all over the bathroom door.
Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Travelled with family
Disliked: Amenities, property conditions & facilities
The past 2 times I have been here the staff member in the morning is super rude. The first time I stayed she was yelling at kids that accidentally over filled the waffle maker. The second time she refused me my breakfast to go because I had socks on and not shoes. I’ve stayed here 6-8 times a year for the past 8-10 years and this was my last because I can’t with her. To add on to this the a lady slipped on the pool steps because it’s not maintained and cut her foot on a piece of broken tile and was bleeding everywhere. Sad how this place went from being great to now they don’t care and don’t maintain the property. Do not stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

Cortni

Stayed 2 nights in May 2025

8/10 Good

Carol Lynn

Liked: Staff & service
We come for the pool frequently
Stayed 1 night in May 2025

4/10 Poor

Bridget

Stayed 1 night in May 2025

4/10 Poor

April

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Downhill

The room was dirty, looked as if it hadnt been vacuumed or mopped in days. Bathroom was very dirty, black stuff in the sink, tub and floor. Back of toilet hadnt been cleaned and had dirt and pubic hair on it. The heat/air conditioner was filthy had several dead bugs and dirt in the part that puts out the air. Mold on one of the walls and floor in the room. I have several pics but it wont let me upload them.
Stayed 1 night in May 2025

4/10 Poor

Chaz

Stayed 3 nights in May 2025

10/10 Excellent

Marshall

Stayed 2 nights in May 2025

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like wet dog….shower curtain was broken and everything felt damp….will not stay here again
Stayed 1 night in May 2025

8/10 Good

Doug

Travelled with family
Disliked: Cleanliness

Not as good as it first looked

The room had a smell like a sweaty person. We were so tired we didn’t even bother to complain. The pool looked very pretty until you got in it and noticed a lot of details of it dirty. Then they charge me an extra $10 and didn’t say why on my bill Later on.
Stayed 1 night in May 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Gail

Disliked: Property conditions & facilities
When we arrived, I received a text welcoming me and letting me know if I needed anything just to respond to the text. I did to let them know that the toilet seat was loose. I received no response. When I turned on the TV, I got a message on the screen that there was weak or no signal. I dialed the number for maintenance with no answer. Then I called the front desk only to get a message that the mailbox was full and accepting no new messages. I the called the assistant general manager and he answered. It was an easy fix that if there was direction of what to do would have saved a lot of frustration. After that I discovered there was only one light in the bathroom, and that was flickering. I didn't bother to call anyone and went directly to the front desk. The girl was very friendly and said she would try to find the maintenance man. Needless to say the light never got replaced and fortunately, the other one didn't go out.
Stayed 1 night in May 2025

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was good, had problems with keys working, outer door closest to our room was blocked off, resulting in long walk
Stayed 1 night in May 2025

6/10 Okay

Stacy

Travelled with family
Disliked: Property conditions & facilities
Stay was ok. Pool area was the nicest part of the hotel. Bar and grille area dated, food filled the void, but that was about it. Staff was friendly enough. Cleanliness was not the best. Stains on the carpets, and just some things that needed to be wiped down, like doors, handles, tables. It was okay for an overnight stop.
Stayed 1 night in May 2025