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Windward Passage Hotel

3.5 star property

Photo gallery for Windward Passage Hotel

Courtyard
Interior entrance
In-room safe, individually decorated, individually furnished
Front of property – evening/night
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Place, St. Thomas Synagogue
    ‪9 min walk‬
  • Place, 99 Steps
    ‪10 min walk‬
  • Place, Blackbeard's Castle
    ‪14 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪8 min drive‬

Room options

Superior Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(52 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

7.2 out of 10
Good
(139 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(129 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(27 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Charlotte Amalie

When you stay at Windward Passage Hotel in St. Thomas, you'll be near the airport, within a 10-minute drive of Magens Bay Beach and Bolongo Bay. .This hotel is 7.7 mi (12.4 km) from Sapphire Beach and 14.9 mi (24 km) from Trunk Bay.

What's nearby

  • Magic Ice Gallery - 4 min walk - 0.4 km
  • St. Thomas Synagogue - 9 min walk - 0.8 km
  • Virgin Islands Legislature Building - 10 min walk - 0.9 km
  • 99 Steps - 10 min walk - 0.9 km
  • Blackbeard's Castle - 14 min walk - 1.1 km

Getting around

  • Cyril E. King Airport (STT) - 9 min drive

Restaurants

  • ‪Green House Bar & Restaurant - ‬6 min walk
  • ‪Taphus Beer House - ‬9 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Virgilio's - ‬7 min walk
  • ‪Rum Island Pub - ‬7 min walk

About this property

Windward Passage Hotel

Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 151 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 23 for adults and USD 23 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 455 out of 1415 reviews
Rating 8 - Good. 331 out of 1415 reviews
Rating 6 - Okay. 307 out of 1415 reviews
Rating 4 - Poor. 164 out of 1415 reviews
Rating 2 - Terrible. 158 out of 1415 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

shanai

Liked: Amenities
Reception was very friendly , clean and comfortable hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2025

10/10 Excellent

Levi

Stayed 1 night in Dec 2025

8/10 Good

Miyaka

Travelled with family
Liked: Cleanliness
The room was really clean. The water stopped working on our last day which was the only issue we experienced.
Stayed 3 nights in Dec 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service
The hotel is old and definitely needs some work. The staff was very friendly and accommodating. Liked that a security guard was always on site. Easy to walk for shopping and dining.
Stayed 2 nights in Nov 2025

10/10 Excellent

Welby

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 2 nights in Dec 2025

8/10 Good

Rashida

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Large and lovely inside courtyard that adds to a unique and wonderful experience. Rooms are clean and everyone’s service was a pleasure. Surpassed my expectations. Bar was enjoyable and food smelled delicious.
Stayed 1 night in Dec 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good exvept the Ac unit dumped water in the floor all night. It was a mini split system.
Stayed 1 night in Nov 2025

2/10 Terrible

REINALDO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms and rooms dirty, I had to book another hotel, couldn’t stay in that place, it was disgusting.
Stayed 1 night in Dec 2025

10/10 Excellent

Tianna

Stayed 5 nights in Dec 2025

8/10 Good

Constance

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
They were not that clean but beautiful view.
Stayed 5 nights in Dec 2025

4/10 Poor

Zachary

Business traveller
Disliked: Amenities
Staff support was lacking. Called down many times for room cleaning and towels. Never showed up during my stay. Water was yellow out of faucet and shower. Poor water pressure in shower and toilet.
Stayed 4 nights in Dec 2025

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rom wasn’t ready until an hour after the train me to check in
Stayed 1 night in Dec 2025

6/10 Okay

Will

Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Trent

Stayed 6 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 3 nights in Nov 2025

10/10 Excellent

jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was great, but we are disappointed with the state of the hotel and room. It’s run down and the room needs to be deep cleaned and all the furniture upgraded. The chair at the desk is falling apart. We are only here one night, I checked for bedbugs but I really hope the beds are ok. The photos are deceiving. I gave the 4 stars for the lovely person who checked us in but otherwise it’s a 2 star review.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

4/10 Poor

Samiya

Disliked: Amenities
Rooms were old and outdated the water didn't get hot in the shower the water pressure was low. The location was great. The staff was extremely nice i wouldn't stay again.
Stayed 4 nights in Oct 2025

6/10 Okay

Erwin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The fixtures needs to be checked before someone checks in specifically toilet
Stayed 1 night in Nov 2025

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful throughout my stay. The room was clean, however, there was only 1 waste bin in the room which was in the bathroom. I suggest a small waste bin be placed right next to the coffee maker. It was very annoying having to walk to the bathroom everytime I used the coffee maker to dispose of the trash. I am sure there are plans for updating and improving all the rooms which will help to improve the overall ambiance. Overall, quiet, convenient, and within walking distance to many places including shopping. Will I stay here again, yes.
Stayed 1 night in Nov 2025