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The Moat House

4.0 star property

Photo gallery for The Moat House

Property grounds
Interior
Superior Double Room
Property grounds
Garden

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Cannock Chase
    ‪4 min drive‬
  • Stafford Gatehouse Theatre
    ‪10 min drive‬
  • Stafford Castle
    ‪12 min drive‬
  • Birmingham (BHX)
    ‪43 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Stafford by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is NZ$180
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Holiday Inn Express Stafford by IHG

About the area

Stafford

Located in Stafford, The Moat House is a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre. .This hotel is 8.5 mi (13.6 km) from McArthurGlen Designer Outlet and 11.9 mi (19.2 km) from Weston Park.

What's nearby

  • Cannock Chase - 4 min drive - 3.6 km
  • Stafford Gatehouse Theatre - 10 min drive - 6.5 km
  • Stafford Castle - 12 min drive - 7.4 km
  • Staffordshire County Showground - 13 min drive - 11.2 km
  • Shugborough Hall - 13 min drive - 10.2 km

Getting around

  • Penkridge Station - 6 min drive
  • Birmingham Airport (BHX) - 39 min drive

Restaurants

  • ‪Central Co-op Florist - Wildwood - ‬6 min drive
  • ‪Weeping Cross Fish Bar - ‬8 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chris's Fish Bar - ‬6 min drive
  • ‪Horse & Jockey - ‬6 min drive

About this property

The Moat House

Hotel with free breakfast, in the vicinity of Cannock Chase
The Moat House offers 41 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 41 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Orangery Restaurant serving guests of The Moat House. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 8 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 8 AM and 10 AM.
Orangery Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • Free cot
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 636 out of 910 reviews
Rating 8 - Good. 214 out of 910 reviews
Rating 6 - Okay. 49 out of 910 reviews
Rating 4 - Poor. 5 out of 910 reviews
Rating 2 - Terrible. 6 out of 910 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shelley

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous overnight stay on the way home from the Lake District. Incredibly helpful and friendly staff, great food and luxurious surroundings
Stayed 1 night in Apr 2025

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location. Peaceful setting. Quality accommodation with very comfortable spacious rooms. Would recommend the bar / lounge for food and drinks. Breakfast excellent also with a variety of hot and cold dishes. Excellent service throughout my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in Apr 2025

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to checkout, the customer service was nothing short of exceptional. Every team member—from reception to the bar and restaurant staff—was warm, attentive, and genuinely helpful. The breakfast team went above and beyond, making mornings a real treat. Our room was incredible, with a stunning view of canal boats drifting by—an idyllic touch that made the stay even more special. We dined at the à la carte restaurant and were absolutely blown away. The meal was, without exaggeration, one of the best any of us have ever had. The four of us were dumbfounded by the quality, presentation, and attentive service. Simply delicious and unforgettable. Breakfast was equally impressive—fresh, flavorful, and served with genuine care. The beautiful surroundings added even more charm, with scenic walks around the ponds and canals creating a perfect countryside escape. We can’t wait to return. A truly memorable experience from start to finish
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Glyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence, friendly and very clean.

As always fantastic. Thank you each and everyone... the perfect stop over on the way to Plymouth for the ferry to Spain. Ser you again.
Stayed 1 night in Apr 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort

Could do better!

It is a beautiful hotel, set in beautiful grounds on the canal. The reception checking in couldn’t have been more helpful. I ate in the bar the evening of my stay. I enjoyed my meal and the service was friendly and timely. My to negative comments were: 1. My room didn’t feel as luxurious as I had hoped and my bathroom was designed for a wheelchair user, it had a low basin and felt more like a hospital shower room. 2. Breakfast. I was leaving early Sunday morning and had called the hotel to enquire about breakfast. I was told there was no breakfast for me. I then sent a message and was told that a continental breakfast would be available. I thought I’d be going to the restaurant to have this breakfast with coffee and tea etc. instead I was provided with a takeaway breakfast bag, which consisted of orange juice, a big no no for a diabetic, but of course no dietary requirements were considered. An apple, banana, a yoghurt and a warm croissant. This croissant was a nice touch, but no butter or jam, just a dry croissant! I did get some jam eventually, but the whole breakfast thing was really disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel is set in beautiful grounds. We stayed in room 119, it was beautifully decorated. I just wish that you could turn a light/lamp to really bright to make reading a book easier. The walls are thin, you can hear everything!! That being said i would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most liked was the whole of the Moat house house experience was the professional staff with excellent customer service skills. The excellent cleanliness of the whole hotel and grounds . Great dinning and food options available. A first class experience throughout the stay
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness, room comfort
Disappointed with mobility facilities. Booked restaurant for the Sunday night for a family reunion but when we arrived were told the restaurant was closed Sunday and Monday. No quiet relaxing area due to library being used Saturday and Sunday Definitely not 4 star. Staff friendly and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff

Most positive aspect of the hotel was the staff who were outstanding in every area of the hotel including reception, bar and restaurant. The rooms were a bit dated but in good condition, mattress was not the best. Food quality was good and both food and drink decent value. The location is really nice with a lake at the front and a canal to the back. Overall very pleased and would certainly stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, food and gardens.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela, Benton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing weekend

This was an absolutely amazing and perfect stay for the weekend. They are dog friendly and their hospitality is second to none, thank you team at Moat House. We will look forward to seeing you again soon. Kindest regards, Amit
Stayed 2 nights in Apr 2025

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and rela
Stayed 1 night in Apr 2025

8/10 Good

Jithesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Had a nice stay. Natural surroundings. Close to motorway and easy access. Will recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous restaurant.

Everything was perfect. So perfect, on our return journey back to Spain we are changing our booking from a different hotel to stay another night at The Moat House. Fantastic, thank you. P.s. The Restaurant is fabulous along with all of the staff. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay

2nd stay at this lovely hotel, lin its beautiful location. Good in restaurant is delicious. Staff all lovely friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Sheenagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, just off the M6 for travelling further north. We only stayed 1 night but the service was excellent and a lovely area to walk the canal which was close by. The bar was lovely, meals excellent along with the staff. And perfect if you have a dog with you. Just can’t fault it
Stayed 1 night in Mar 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience

The staff in the bar were very helpful, Receptionist was not too pleasant at check in. Nice relaxing hotel with good food.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay, very friendy staff. Location nice
Stayed 1 night in Mar 2025