Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Portsmouth

When you stay at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG in Portsmouth, you'll be near the beach, just steps from Gunwharf Quays and 9 minutes by foot from Portsmouth Historic Dockyard. .This hotel is 2 mi (3.3 km) from Portsmouth International Port and 14.2 mi (22.9 km) from South Downs National Park.

What's nearby

  • Gunwharf Quays - 1 min walk - 0.0 km
  • University of Portsmouth - 4 min walk - 0.4 km
  • Mary Rose Museum - 6 min walk - 0.6 km
  • Portsmouth Historic Dockyard - 9 min walk - 0.8 km
  • Portsmouth Guildhall - 10 min walk - 0.9 km

Getting around

  • Portsmouth Harbour Station - 5 min walk
  • Southampton (SOU) - 41 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪Brasserie Blanc Portsmouth - ‬1 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Cosy Club - ‬5 min walk
  • ‪Chiquito - ‬3 min walk

About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with free breakfast, steps from Gunwharf Quays
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Portsmouth? This hotel has 743 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1018 reviews
Rating 8 - Good. 309 out of 1018 reviews
Rating 6 - Okay. 116 out of 1018 reviews
Rating 4 - Poor. 41 out of 1018 reviews
Rating 2 - Terrible. 37 out of 1018 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort

Overall Good Place to stay

It was a large room but definitely could do with a bit of tlc to upgrade it into something more modern. The bathroom was the only thing that let it it down a bit and could do with a really good scrub. It has an ideal location to the Harbour and for the Outlet Mall.
Stayed 2 nights in Sep 2025

6/10 Okay

Kevin

Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Imnas

Travelled with family
Liked: Amenities
Parking shops nearby breakfast bar but should check all plugs if is not working room 124 side bed plug is not working very inconvenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Our go to hotel in Portsmouth

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No air con but good stay otherwise.

No aircon which was fully explained at check in. Free water and ice cream as compensation. However we had to keep the window open throughout the night to keep cool and as we were situated opposite the casino we were both awaken at 5am due to drunk idiots coming out of the casino. This is not the hotels fault but due to the air conditioning not working caused the issue.
Stayed 1 night in Aug 2025

8/10 Good

Kenneth, Brough

Liked: Cleanliness, staff & service, property conditions & facilities
To be honest didn't know what to expect, heard a lot of bad press about Holiday Inn It was really nice, lots of breakfast options Partner was particularly impressed with the Gluten Free toaster, some people would laugh, but we have never seen one in any hotel yet!! Nice clean room, comfy bed and toiletries in the bathroom Would definitely stay here again, especially with its position on the Gunwharf Quays
Stayed 4 nights in Aug 2025

10/10 Excellent

Tracey

Liked: Staff & service
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay.

Stayed here to go to Victorious. The air con wasn’t working but we were supplied with water and free ice cream! Luckily it wasn’t as hot as it had been and the lack of air con wasn’t a problem. We very rarely use it anyway. The free breakfast was excellent. We have been spoilt and hubby wants to stay there again next year. Loved the surrounding areas and the 10% discount to use at All Bar One and outlet shops.
Stayed 3 nights in Aug 2025

6/10 Okay

Neville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok but got problems

Air con broken Lifts broken Insecure luggage storage
Stayed 1 night in Aug 2025

6/10 Okay

chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was really uncomfortable and squeaky. Air conditioning not working. Staff helpful and friendly, good discounts for shopping and food. Parking was a great price! Fantastic location.
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi, Chandler

Travelled with family
Liked: Cleanliness, staff & service
Staff was exceptional!
Stayed 3 nights in Aug 2025

6/10 Okay

Catherine

Liked: Cleanliness
Great location for the train station, shops and harbour. Surprisingly good breakfast. Lovely touch having a small area for kids with colouring pens and games. We had a room facing the front and it was a bit noisy - we heard music, people coming out of restaurants and the bins being emptied in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Went for a shopping trip to the quays before visiting friends. The hotel is very clean and convenient for the shops. Parking and discount deals very good, and the staff we dealt with couldn't be more friendly and helpful.
Stayed 1 night in May 2025

4/10 Poor

Michele

Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff service
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the Victorious Festival, right by the station and easy to walk to the festival. Bar open late too which was brilliant for us all.
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Location is fantastic and the parking is good. Air-con in the hotel not working, lift on 3rd floor not working, lock and handle on room window was missing ( potentially dangerous for kids!)
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Stayed 1 night in Aug 2025

4/10 Poor

Michael, Kings Hill

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning in the whole property doesn't work it seems..Have to have window open so lots of noise from outside.. Lift button on 3rd floor to call the lift doesn't work.. Bed not very comfortable.. Hotel needs to have an update as too many issues
Stayed 1 night in Aug 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Business traveller
Disliked: Property conditions & facilities, room comfort

Rundown

No air conditioning. The room was boiling
Stayed 1 night in Jul 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025