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Hotel Okura Fukuoka

4.5 star property

Photo gallery for Hotel Okura Fukuoka

Lobby
Lounge
Harbour View Suite, Non Smoking
Exterior
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking available

Explore the area

Map
3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-ken, 812-0027
  • Canal City Hakata
    ‪10 min walk‬
  • Port of Hakata
    ‪2 min drive‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪12 min drive‬

Room options

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking

Corner Suite, Non Smoking

  • 85 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

  • 60 sq m
  • Harbor view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

  • 35 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

  • 65 sq m
  • Sleeps 6
  • 4 Twin Futons OR 1 Twin Futon

View all photos for Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Fukuoka

With a stay at Hotel Okura Fukuoka, you'll be centrally located in Fukuoka, steps from Fukuoka Anpanman Children's Museum and 10 minutes by foot from Canal City Hakata. .This luxury hotel is 0.3 mi (0.5 km) from Hakataza Theatre and 0.6 mi (1 km) from Tenjin Underground Mall.

What's nearby

  • Hakataza Theatre - 6 min walk - 0.6 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Tenjin Underground Mall - 12 min walk - 1.1 km
  • Port of Hakata - 2 min drive - 1.7 km
  • Marine Messe Fukuoka - 3 min drive - 2.2 km

Getting around

  • Nakasu-Kawabata Station - 4 min walk
  • Tenjin Station - 12 min walk
  • Fukuoka Airport (FUK) - 12 min drive

Restaurants

  • ‪豆香洞コーヒー 博多リバレインモール店 - ‬2 min walk
  • ‪甘味処 たきむら - ‬2 min walk
  • ‪オークラ ブラッスリー - ‬5 min walk
  • ‪FIKA COFFEE - ‬1 min walk
  • ‪カフェテラス カメリア - ‬1 min walk

About this property

Hotel Okura Fukuoka

Luxury hotel with 7 restaurants and a health club
Hotel Okura Fukuoka offers 264 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 8 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 264 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at HAKATAGAWA, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
HAKATAGAWA - Onsite bar.
Yamazato - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Sazanka - This restaurant serves lunch and dinner. Open daily.
Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kogyoku - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 2,000 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HAKATAGAWA
  • Kogyoku
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 8 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka

Hotel Okura Fukuoka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1011 reviews
Rating 8 - Good. 204 out of 1011 reviews
Rating 6 - Okay. 32 out of 1011 reviews
Rating 4 - Poor. 12 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently superior Service

Always a five-star treatment from check in to check out. Old fashioned hospitality done right, and always with a touch of class.
Stayed 1 night in Feb 2025

10/10 Excellent

Tak Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to stay.

Great location with easy access to trains, restaurants and shops. Comfortable beds. Will stay here again. Very good beers.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with clean and spacious rooms. The friendly and attentive staff went above and beyond to make me feel comfortable and meet my needs. I will definitely stay there again.
Stayed 3 nights in Dec 2024

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, room comfort
Overall, the hotel provides clean and comfortable stay. The extra charge to use the gym facilities should be made known on its website before booking.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Erwin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location with a connection to the subway underground. Nice lobby with very attentive staff. The only downside is the small bedrooms but that’s typical of Japanese hotels. I would definitely stay in Hotel Okura again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

STEPHANIE, Albuquerque

Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has mall
Stayed 2 nights in Oct 2024

8/10 Good

Chukyum

Stayed 4 nights in Sep 2024

10/10 Excellent

Yeow Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very spacious room for solo travelers. Worthy of its 5-star rating. The location is a bit quiet as it is between Hakata and Tenjin areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yuria

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

George, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel in a great location– directly above a subway station on the Airport line. With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank. Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Reyna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very nice and spacious.
Stayed 1 night in Sep 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent location

Great location , we walked everywhere close to cancel , shops and shrines. Easy taxi from ferry and easy to main station. Hotel was immaculate.
Stayed 3 nights in Sep 2024

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Experience

Overall, hotel is very good. Particularly I liked the shower which had good water pressure. The room temperature was also comfortable. People are courteous and kind. The restaurant Cameria says All Daylong Serves, but actually Not.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan, San Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy Japanese otemonashi place. Very thoughtful staff any seasoned service personnel. I stayed at the nearby grand Hyatt for a week before and thought this hotel Okura was by far superior to Hyatt’s at 1/2 the price. Family mart is around the corner. I would highly recommend this hotel. Breakfast is also solid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fukuoka stay

Nicely located hotel within easy walking distance of shopping and restaurants. Very pleasant staff with a high level of service. We especially would like to thank Marek who went out of his way to assist us with sightseeing recommendations and just made us feel very welcome. We selected this hotel based on reviews on hotels.com and were not disappointed. Breakfast is done to a high standard. Yes the rooms are beginning to show their age and the beds may be a little hard for some but very clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service
Nice hotel - starting to show its age
Stayed 3 nights in May 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024