6/10 Okay
Elizabeth R.
8 Sept 2025
Liked: Cleanliness
Patricia was not the most accommodating host. My group of 8 stayed, including family who were in town to attend a wedding. The groom asked me after I confirmed the booking if I could ask to have his fiancé stop by to meet family. I asked in advance if this would be OK – she said no. Because of the importance of this introduction, I made more attempts to negotiate and pay money to have her visit briefly, she would not allow it. It was too late to cancel otherwise I would have. I received messages from a number (outside of app) at first to check in and then to accuse me of having “9 plus” staying onsite. The hot tub, which is featured in the subject line of the rental was closed. We were met with a binder on the kitchen counter with excessive extra charges as well as a notice that the hot tub was being serviced “because it’s hot and a good time to do it”. She did not disclose that people live in the building directly adjacent to the pool that is pictured in the listing. She denied anyone was there despite us having photos of the lights on at night and witnessed movement in the unit. The house was clean and most of us were comfortable except for the hard beds upstairs. The internet was weak – we were unable to use TVs or stream on devices. Patricia fixed the internet by the 2nd day but it cut out again. She has cameras around, which is fine, but also not disclosed. Would be nice to work with people and fully disclose policies so it results in a better experience.
Elizabeth R.
Stayed 3 nights in Sep 2025
