Skip to main content
Beginning of main content
 Surabaya •1 Room
 Surabaya • 1 Room
Book online or call 0508 283 858 Phone Number

Four Points by Sheraton Surabaya, Pakuwon Indah

4.0 out of 5.0
Pakuwon Mall, Surabaya, 0508 283 858
lastminute.co.nz Verified Reviews
View all 0 verified reviews
Parking
Wifi
Restaurant
Business
Laundry
More
Room type Options Nightly price Book
Photo of room
Room, 1 King Bed (Deluxe Guest Room, 1 King)
25 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Room, 1 King Bed (Premium Deluxe, 1 King)
31 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds)
25 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 2 Single Beds (Premium Deluxe, 2 Single Beds)
31 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)
38 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Art Deco Surabaya hotel connected to the convention center, walk to Pakuwon Mall

Popular property highlights

Free self parking
Free WiFi
Restaurant
24-hour business centre
Laundry facilities

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This upscale hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.

Make yourself at home in one of the 310 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.

Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall, Surabaya, 60216

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Total number of rooms - 310
  • Number of floors - 17
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Pool umbrellas
  • Free WiFi
  • Year Built – 2019
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Access to nearby outdoor pool
  • Free self parking
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Free pool cabanas
  • Pool sunloungers
  • Golf lessons with a pro
  • Pro shop
  • Golf caddy
  • Couples/private dining
  • Shopping centre on site
  • Reception hall
  • Golf cart
  • Coworking spaces
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of accessible parking spaces 3
  • Lift door width (inches) - 55
  • Lift door width (centimetres) - 140

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Four Points by Sheraton Surabaya, Pakuwon Indah offers 310 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Frette Italian sheets
  • TV size 49
  • TV size (measurement) inch
  • LED TV
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Desk chair

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Djaman Doeloe Restaurant - This buffet restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Soiree Rooftop Bar - This rooftop bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Nearby Things to do

  • Golf lessons available nearby
  • Golf driving range on site
  • Health or beauty spa nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 17

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 726000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No cots (infant beds) available

Children stay free

Parking height restrictions apply

Service animals not allowed

Noise-free rooms not guaranteed

One child stays free

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 726000 per night
  • Laundry fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Four Points by Sheraton Surabaya, Pakuwon Indah Hotel
  • Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya
  • Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya

We should mention

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

Sorry, we seem to have had an issue loading our review content. Try again?

Top Picks