6/10 Okay
Myro
Travelled with partner
11 Mar 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the best hotel in Tagum and we have stayed here a couple of times years ago when the place was still quite new.
The hotel itself is conveniently located and is quite clean and welcoming when you come into the lobby.
When we went to our room however, we found problems in the bathroom. The tap leaked all over the counter and the handheld shower head mount had fallen off and the hose was just wrapped around the shower control valve. There was also no way to get water flowing out of the handheld shower head. This and the faucet should have been repaired BEFORE this room was rented. This was very disappointing to see in a high end hotel which we enjoyed staying in in the past. When I complained to the desk clerk he just basically shrugged it off. It seems that maintenance is not a strong point in this place.
Breakfast was also included and although it was reasonably well prepared it was catering more to the Filipino taste rather than the western taste. It would be nice to have a couple of more items such as bacon and home fries.
Myro
Stayed 1 night in Mar 2025