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The Dragon Hotel

4.0 star property

Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Front of property – evening/night
Bar (on property)
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, Grand Theatre
    ‪6 min walk‬
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Place, Swansea Marina
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪62 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

7.4 out of 10
Good
(29 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Triple Room, 3 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Swansea

With a stay at The Dragon Hotel, you'll be centrally located in Swansea, steps from Swansea Castle and within a 5-minute walk of Swansea Market. .This hotel is 0.5 mi (0.7 km) from LC Swansea and 1.5 mi (2.4 km) from National Waterfront Museum.

What's nearby

  • Swansea Market - 3 min walk - 0.3 km
  • Grand Theatre - 6 min walk - 0.5 km
  • Swansea Arena - 9 min walk - 0.8 km
  • National Waterfront Museum - 9 min walk - 0.8 km
  • Swansea Marina - 11 min walk - 1.0 km

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪Steak by Night - ‬4 min walk
  • ‪Sessions by Mumbles Brewery - ‬3 min walk
  • ‪The Bunkhouse - ‬3 min walk
  • ‪Turkish Kitchen - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

The Dragon Hotel

The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a television in a common area and a banquet hall.
Enjoy Regional cuisine at THE DRAGON BRASSERIE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restaurant - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restaurant
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 287 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 132 out of 1000 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Breakfast was good, check in and out easy, room was fine, maybe a little tired. Could do with more sockets or USB ports. Lifts not really adequate, one was out of action and they are very small, max 2 adults.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic
Stayed 1 night in Dec 2025

8/10 Good

HUGH

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and spacious great view the staff were friendly everything was great apart from no heating in the room especially the last few days when it was raining and windy
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great room and service and excellent breakfast
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Travelled with partner
Liked: Amenities
Staff were brilliant room was a bit dated and grubby bed was comfy all in all hotel needs updating
Stayed 2 nights in Dec 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly and helpful
Stayed 3 nights in Dec 2025

6/10 Okay

Anthony

Stayed 1 night in Dec 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, nice breakfast option for a reasonable price. Walking distance from the places we wanted to go. The shower lacked pressure but not sure if they have the power to fix that! The furnishings are worn but everything was clean and that's all I care about
Stayed 1 night in Dec 2025

8/10 Good

ed

Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff very clean rooms
Stayed 1 night in Dec 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Really nice staff on front desk. Clean room. Parking straightforward. Quiet stay, close to dinner options.
Stayed 2 nights in Dec 2025

8/10 Good

Ysabelle

Stayed 1 night in Dec 2025

6/10 Okay

Khurram

Business traveller
Nice location & spacious rooms, comfortable bed, view from our room was beautiful, I would definitely recommend it Staff kind & helpful
Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, reception staff helpful. Breakfast was good but had to wait for the buffet to be re stocked
Stayed 1 night in Nov 2025

8/10 Good

jamie

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025

2/10 Terrible

Haydn

Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged price on day not when i booked in july.
Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Travelled with partner
Disliked: Amenities
No heating room felt like -1 terrible draft from the window, and to top it off, No hot water, breakfast was good we reported to the reception, to which, they said no one else had complained to be fair. Very disappointed
Stayed 1 night in Nov 2025

4/10 Poor

Graham

Travelled with group
Disliked: Staff & service
Single bed , mattress very thin, springs felt through it. No hot water in the morning
Stayed 1 night in Nov 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, amenities
The heating did not, room really cold compounded by windows that did not close property. Once reported the put a small heater in which was ineffective. A couple of room lights did not work The carpets were heavily stained. The breakfast was cold, the fried eggs were Luke warm.
Stayed 1 night in Nov 2025

6/10 Okay

Ann

Disliked: Cleanliness, amenities, property conditions & facilities
The room was a disgrace carpets cut into pieces side tables scraped smell of damp
Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Stayed 1 night in Nov 2025

4/10 Poor

Alan

Travelled with partner
Liked: Staff & service
Hotel tired and requires updating. Only one lift working which could only hold three people. Room cold, heating system not working, bar area cold, not heated. Bed had thin duvet and no additional bedding. Breakfast staff very cheerful and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Leeanne

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 1 night in Nov 2025

2/10 Terrible

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was awful. Damp on the walls. Damp smell throughout the room. Stains on the headboards and chairs. Television didn’t work. Very dates. Scaffolding outside the window. Absolute cheek to charge £100 for 1 night
Stayed 1 night in Nov 2025

2/10 Terrible

Raika Antonielle

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
By the reception, I could guess it was an old hotel. Only one lift, with a capacity for 3 people without luggage, was working. The room was disgusting. The bedsheet was dirty, the carpet full of holes. Went to the reception to complain and get a new bedsheet. They brought two new ones, and when I changed, I noticed the mattress was actually a kind of two-seater sofa, and it was wet. When I went to check the other bed, the bedsheet was also dirty. The 3rd bed my friend slept in was awful and she had to sleep sat on the bed. The heater didn't work properly either. The worst stay we have ever had in my entire life.
Stayed 1 night in Nov 2025