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The Dragon Hotel

4.0 star property

Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Front of property – evening/night
Bar (on property)
Reception
Standard Double Room, 1 Double Bed, Accessible

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Place, Swansea Marina
    ‪11 min walk‬
  • Place, Swansea Beach
    ‪3 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(27 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

7.8 out of 10
Good
(19 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Single Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

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About the area

Swansea

The Dragon Hotel is in the heart of Swansea, within a 5-minute walk of Swansea Castle and Swansea Market. .This hotel is 0.5 mi (0.7 km) from LC Swansea and 1.5 mi (2.4 km) from National Waterfront Museum.

What's nearby

  • Grand Theatre - 6 min walk - 0.5 km
  • National Waterfront Museum - 9 min walk - 0.8 km
  • Swansea Marina - 11 min walk - 1.0 km
  • Swansea Beach - 3 min drive - 2.0 km
  • Swansea University - 4 min drive - 3.0 km

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Suba - ‬3 min walk
  • ‪The Dragon Brasserie - ‬1 min walk

About this property

The Dragon Hotel

Hotel with 2 restaurants, steps from Swansea Castle
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a television in a common area and a banquet hall.
Enjoy Regional cuisine at THE DRAGON BRASSERIE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 288 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 202 out of 1005 reviews
Rating 4 - Poor. 129 out of 1005 reviews
Rating 2 - Terrible. 129 out of 1005 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing.
Stayed 1 night in Aug 2025

2/10 Terrible

simon

Business traveller
Disliked: Cleanliness, property conditions & facilities
The gym was closed and the reception said they had sold all the kit. Only one lift was working as the other had been faulty for over 2 weeks. The room was tired as the decor is very old style. Breakfast was interesting as the coffee machine was faulty, food was ok but everything in tbe dinning room is very old looking and tired! The staff are all polite and do as much as they can.. I stayed here some years ago and it was lovely, it has gone down in standards and I would unfortunately not stay again and would actively look to stay elsewhere in Swansea.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room 509. Absolutely disgusting. Chairs were stinking dirty. Carpet very bumpy, desk missing its front, windows had gaps at the top so very noisy. 1 star room. .
Stayed 2 nights in Jul 2025

4/10 Poor

Hugh

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and in need of modernisation. The hotel only has 2 lifts, but only 1 lift was working and this would only hold 2 people. With the hotel being 7 floors ment waiting a long time for a lift.
Stayed 1 night in Jul 2025

8/10 Good

Jack

Stayed 1 night in Jul 2025

2/10 Terrible

Benjamin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort

Could be better

Decent size apartment, room smelt of animal, smoke alarm in hallway beeped every 30 seconds.
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Business traveller
Disliked: Staff & service

Bad stay

Stayed here many times but will be considering other options from now on. Second time in month or so that no hot water available for showering, windows do not close properly so noisy,especially in the morning. Only one small lift works, the other has been out of action for at least a year!!
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Owners need to refurb this Hotel!

Although bed was very comfy and bathroom very clean, this Hotel needs a major refurb. Paintwork everywhere flaking off, carpet in our suite was shockingly thin. The windows in our room were covered in condensation so all double glazing needs replacing. The restaurant for breakfast was rediculously hot so it needs air con. The ceiling in parts looked like it was going to come down! The selection for breakfast was good though. All in all good service from all the staff but the owners need to invest in it heavily.
Stayed 1 night in Jul 2025

6/10 Okay

tracey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is very dated and quite tired, location is good near to everything . Breakfast was good , and was included in the price as the nightly rate I think was quite high for the standard of accommodation. we did book for the start of the summer hols so we expected to pay a premium
Stayed 2 nights in Jul 2025

6/10 Okay

Crispin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for one night, on 7th floor only one lift working that only took 2 people. Air con made no difference to room temperature. Shower was a dribble of water - unable to wash hair as no pressure. Room and bathroom were a good size clean but very tired looking.
Shower at full power - top shower head didn’t work !
Stayed 1 night in Jul 2025

6/10 Okay

Brian, Culver City

Liked: Staff & service
Good location, room was sparse and worn
Stayed 1 night in Jul 2025

4/10 Poor

Margaret

The worst view I’ve ever had from a room window 316. Toilet was difficult to flush. Loud scraping noise during night sounded like a bed overhead being moved or it could have been noise from lift! Breakfast hot food was dried up no option to have any fresh cooked eggs but after complaining the coffee machine wasn’t working one of the waiters kindly got me one.
Stayed 1 night in Jul 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Good location for what I needed but decor is definitely tired and the shower wasn’t great.
Stayed 1 night in Jul 2025

2/10 Terrible

Petra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only one elevator worked. Air conditioning didn't work. Small room. Very expensive for what you got. Tried to check in at 2:30 pm, staff very rude and would not help. Breakfast staff rude.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeanne

Travelled with partner
Liked: Staff & service
Elevator not efficient. Just average.
Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Staff were excellent, polite friendly & courteous, room was a good size but property is tired, needs redecorating and new floor finishes & furniture
Stayed 1 night in Jul 2025

10/10 Excellent

Hilton

Stayed 1 night in Jul 2025

8/10 Good

Breda

Travelled with family
Had a lovely stay in the dragon hotel while over for iron man in July. Hotel was in a great location staff very helpful. Could update the carpet in bedroom, bit worse for wear 😩but overall would stay again.
Stayed 3 nights in Jul 2025

6/10 Okay

Sheelagh

Difficult to find car park
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good but a lockk problem. Soon fixed
Stayed 1 night in Jun 2025

2/10 Terrible

tina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

G

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were attentive but the property is in need of overhaul/updating
Stayed 1 night in Jul 2025