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The Dragon Hotel

4.0 star property

Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Bar (on property)
Reception
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, Grand Theatre
    ‪6 min walk‬
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Place, Swansea Marina
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

7.4 out of 10
Good
(29 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

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About the area

Swansea

The Dragon Hotel is in the heart of Swansea, within a 5-minute walk of Swansea Castle and Swansea Market. .This hotel is 0.5 mi (0.7 km) from LC Swansea and 1.5 mi (2.4 km) from National Waterfront Museum.

What's nearby

  • Swansea Market - 3 min walk - 0.3 km
  • Grand Theatre - 6 min walk - 0.5 km
  • Swansea Arena - 9 min walk - 0.8 km
  • National Waterfront Museum - 9 min walk - 0.8 km
  • Swansea Marina - 11 min walk - 1.0 km

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪Steak by Night - ‬4 min walk
  • ‪The Bunkhouse - ‬3 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Turkish Kitchen - ‬4 min walk
  • ‪Sessions by Mumbles Brewery - ‬3 min walk

About this property

The Dragon Hotel

Hotel with 2 restaurants, steps from Swansea Castle
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a television in a common area and a banquet hall.
Enjoy Regional cuisine at THE DRAGON BRASSERIE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restaurant - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restaurant
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 285 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 130 out of 1001 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

clare

Liked: Cleanliness, amenities, property conditions & facilities
Everything was brill , could park right by hotel we had breakfast room was clean staff were lovely and it's right close where we were going Thankyou for a lovely stay x
Stayed 1 night in Nov 2025

10/10 Excellent

Peter, ..

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ala

Liked: Amenities
Yes beautiful lovely place great reception and wonderful day 👍
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very helpful staff comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Stayed 1 night in Oct 2025

6/10 Okay

Frederic

Travelled with partner
This hotel needs serious refreshment! Stayed here twice, because of the car park, it’s clean don’t fet me wrong! We stayed last year and the left hand lift is still isn’t working!
Stayed 2 nights in Oct 2025

6/10 Okay

Anne-Marie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Great staff - sub standard facilities

This hotel has 5 star staff but 2 star facilities. The reception looks good when you arrive. However - when you get to the rooms , they are substandard old and dated. The shower wafer did not even achieve the standard temperature. Breakfast was horrible. Cheep food the tasted nasty. There were so many signs that the owners do not spend any money on maintenance or providing a good service. The last point I found funny. They play Spotify music over breakfast - but even this is the free version of Spotify with adverts. Oh and parking is a cramped bin yard. Honestly - best avoided
Stayed 1 night in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Joel

Stayed 1 night in Oct 2025

6/10 Okay

Alun

Stayed 1 night in Oct 2025

8/10 Good

Gareth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for Swansea Arena. Perfect for the price
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with family
Lovely stay for one night. Would have appreciated two pillows. Clean room and bathroom. Great sleep, not noisy at all. The most wonderful smiley welcome for breakfast in the piano room. The lady was very helpful and busy replenishing items. That lady deserves a pay rise for all her hard work.
Stayed 1 night in Oct 2025

6/10 Okay

Shaun

Liked: Staff & service, property conditions & facilities, room comfort
Cleanliness wasn’t the best, don’t think the carpet has been hoovered or cleaned in a while, bits everywhere especially down the side of the bed. And stains in front of the sofa Couldnt really open my windows as there was some kind of air ducting outside making noise all through the night so not the greatest sleep due to the warmth of the room and noise from outside. The room did look quiet nice and looked like it’s had had a lick of paint and bathroom refurbed which was nice. Least i got the correct room id booked this time.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

alwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay convenient to transport, shopping, venues. Room was clean and comfortable, the staff very helpful and friendly. Parking on site but is chargeable. Didn't have breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas very clean and tidy, friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel where very welcoming, the room was big and spacious however a little dated, the bed was super comfy this was a surprise for me. Carnt get over having a separate room with a sofa however the sofa was in the bedroom so really a bit os a useless room, the lift said it would carry 3 people but kept saying it was overloaded if 3 got in, the breakfast was very basic the sausages where disgusting to the extent i dont think could eat one ever again,, the bistro the waiter took ages to get my husband's drink he ordered ( at least half hour) then the pizza i ordered was out of stock so had to wait even longer after i changed my order, that was not a good experience,. Would i stay here again if i was in the area yes i would as it was quiet and local to all the shops
Stayed 2 nights in Oct 2025

2/10 Terrible

jodi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Mike

Business traveller
Liked: Staff & service
Cheap hotel, that could do with a bit of an update. Staff are friendly & professional. Generally ok.
Stayed 4 nights in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, just dated. Bed was comfy. The shower was great, nice and strong. Location is great in center of Swansea, close to shops and restaurants. It’s nice having ample parking available.
Stayed 3 nights in Sep 2025

2/10 Terrible

Alan

Travelled with partner
Disliked: Amenities
Staff were friendly, however only one lift worked, which would accommodate 2 persons max. Only 1 person with baggage. No buffet breakfast on Saturday morning, the room size was small really
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Elke

Disliked: Property conditions & facilities
Unser Zimmer war sauber, aber in einem sehr abgewohnten Zustand. Der Teppich war schmutzig, abgetreten und schlug Wellen. Einer der beiden Fahrstühle war außer Betrieb, scheinbar schon länger; der andere war winzig, alt und sehr langsam. Der Frühstücksraum bot einen trostlosen Anblick, das Frühstück war mangelhaft und seinen Preis nicht wert. Die Kaffeemaschine war defekt, als Alternative wurde auf die Beutel mit Instantkaffee verwiesen. Am zweiten Morgen gab es Kaffee aus einer Thermoskanne - leider ungenießbar. Die unmittelbare Umgebung des Hotels war schrecklich, große Baustellen, viele leerstehende Geschäfte und die noch offenen Geschäfte nicht unser Geschmack.
Stayed 2 nights in Sep 2025