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The York by Swiss-Belhotel International

4.5 star property

Photo gallery for The York by Swiss-Belhotel International

Pool
Front of property
Two Bedroom Apartment | Terrace/patio
Staircase
Penthouse Three Bedroom Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5 York Street, Sydney, NSW, 2000
  • Place, Martin Place
    ‪7 min walk‬
  • Place, SEA LIFE Sydney Aquarium
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area

Executive Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Living area

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Living area

Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment

Executive Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Penthouse Three Bedroom Apartment

Penthouse Three Bedroom Apartment

Penthouse Three Bedroom Apartment

  • City view
  • 15 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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About the area

Sydney

A stay at The York by Swiss-Belhotel International places you in the heart of Sydney, within a 10-minute walk of Martin Place and SEA LIFE Sydney Aquarium. .This luxury aparthotel is 0.6 mi (1 km) from Circular Quay and 0.6 mi (0.9 km) from Overseas Passenger Terminal.
View more Aparthotels in SydneyOpens in a new window

What's nearby

  • King Street Wharf - 7 min walk - 0.6 km
  • Pitt Street Mall - 7 min walk - 0.6 km
  • Martin Place - 7 min walk - 0.6 km
  • SEA LIFE Sydney Aquarium - 7 min walk - 0.6 km
  • Hyde Park - 10 min walk - 0.9 km

Getting around

  • Wynyard Station - 2 min walk
  • Sydney Circular Quay Station - 8 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Shell House - ‬3 min walk
  • ‪Tiny’s Sandwich Bar - ‬3 min walk
  • ‪The Roast House - ‬2 min walk
  • ‪Menzies Bar - ‬3 min walk

About this property

The York by Swiss-Belhotel International

The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a hot tub, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite from the snack bar/deli serving guests of The York by Swiss-Belhotel International. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Pool/Spa

  • Hot tub
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 21 for children
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.6 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to February 28 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property will be renovating from July 1 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 21 for children
  • Secured self parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1192 out of 2580 reviews
Rating 8 - Good. 951 out of 2580 reviews
Rating 6 - Okay. 278 out of 2580 reviews
Rating 4 - Poor. 104 out of 2580 reviews
Rating 2 - Terrible. 55 out of 2580 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Room was clean and modern. Staff were very warm and welcoming. While checking in I saw a very difficult guest making unreasonable demands who was being dealt with by a receptionist with incredible kindness, patience, professionalism, and grace. An excellent example of what good service requires.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

All as expected
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean, spotless and crisp, clean linen. Great sleep, in the heart of the city. Perfect hosts (staff) - thankyou :)
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities
We stayed over in a studio apartment, booked at short notice. It was very spacious and comfortable but a bit “tired” decor and facilities wise. It had a full kitchen and fridge, with separated washer & dryer. Checkin was open until late and staff we interacted with were pleasant and helpful. Great location at the north end of the city and an easy walk to The Rocks and the cbd.
Stayed 1 night in Nov 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities
This property was a JOKE! We order a balcony room and the sliding door was nailed shut with a bolt, so you couldn’t open the door at all, sure this is a fire hazard! There was a massive hole in the wall above the sliding door Our room was surrounded in scaffolding The pool was closed They were under staffed and the manager was just sitting in the back room watching cameras Out check in was delayed by an hour
Stayed 1 night in Nov 2025

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, amenities
Great central location for Darling Harbour, Circular Key & the Rocks. Living area is very spacious with all amenities provided. The rooms are spotless.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean rooms!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Checking was good plenty of parking fantastic accomodation
Stayed 1 night in Nov 2025

6/10 Okay

Deborah

More staff needed
Stayed 1 night in Nov 2025

4/10 Poor

paul

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor room had a smell could open door as it was locked with hex head screws Moved to another room still couldn’t open as work was being done Would not of book if they had told us Poor effort
Stayed 2 nights in Nov 2025

6/10 Okay

Joss

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
No parking available, construction outside our window starting at 7am. Carpets very sticky. Good location.
Stayed 1 night in Nov 2025

10/10 Excellent

Marta

Liked: Cleanliness, amenities
Yes, everything was ready for us . Thank you
Stayed 1 night in Nov 2025

6/10 Okay

avi

Travelled with family
Disliked: Amenities, property conditions & facilities
Not an exciting hotel. Outdated and neglected. Under renovation, but the issue is not highlighted enough on Expedia. The room is spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

nice large rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

6/10 Okay

Helen

Disliked: Property conditions & facilities
Location is great, room size is good. Quite dated and needs more attention paid to cleaning
Stayed 1 night in Nov 2025

4/10 Poor

Steve

Balcony door didntvfuully close. TV difficult to get channnels Construction outside room
Stayed 1 night in Nov 2025

4/10 Poor

Maria

Disliked: Amenities, property conditions & facilities
Reception staff were not at the desk all four times I went through on the first night, luckily someone heard me call out as no international calling. No idea where the restaurant is or room service menu so I ate out. The pool, spa and sauna are all unable to be used as being updated, my balcony was also locked off so unable to be used. My bedroom TV wasn't plugged into the antenna and when discovering this and connecting it myself I found a previous guests sock and alot of dust. The only positive was the bed was comfy and housekeeping staff were lovely. I told reception at check out I didn't enjoy my stay, won't recommend or stay again and he said he would pass that on to the Manager - they clearly don't care as I checked out 2 weeks ago and no one reached out.
Stayed 1 night in Oct 2025

8/10 Good

lisa

Liked: Cleanliness, amenities
Clean and spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 4 nights in Oct 2025

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, room comfort
Not enough dishes for three people
Stayed 6 nights in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness
Good location, noisy with traffic noise
Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Didn't have it need a car.
Stayed 4 nights in Oct 2025

4/10 Poor

Nathalie

Travelled with family
Liked: Cleanliness, amenities
The staff were not not overly helpful, especially the lady at reception. Breakfast was away from the hotel and not accessible for a wheelchair (I broke my leg). They confirmed it was wheelchair friendly and should have notified us when they saw breakfast was included in our package. No help to resolve the issue!! Poor effort won't be back
Stayed 2 nights in Oct 2025