All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 255 out of 563 reviews
10 - Excellent
255
Rating 8 - Good. 153 out of 563 reviews
8 - Good
153
Rating 6 - Okay. 82 out of 563 reviews
6 - Okay
82
Rating 4 - Poor. 51 out of 563 reviews
4 - Poor
51
Rating 2 - Terrible. 22 out of 563 reviews
2 - Terrible
22
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Esli Melisa
22 Apr 2025
Esli Melisa
Stayed 2 nights in Apr 2025
6/10 Okay
Carolina
Travelled with partner
19 Apr 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Customer service was great. Everyone so attentive and always checking if I needed anything. Buffet was great, servers and cook awesome! The lady making the omelettes very efficient and kind I enjoyed talking to her. The only negative about the hotel is that is old and needs to be updated. Our bathtub/shower didn’t work, no water would come out they immediately send someone to fix it and he was vey fast and did a great job, but it was an inconvenience because it was late at night and needed to rest. I didn’t want to leave a negative review because the staff was great, but people need to know, my experience.
Carolina
Stayed 1 night in Apr 2025
10/10 Excellent
Hector
5 Apr 2025
Hector
Stayed 1 night in Apr 2025
6/10 Okay
Jairo Raul
24 Mar 2025
Liked: Cleanliness, staff & service
Las instalaciones son algo viejas, requiere mantenimiento. Pero el general limpio y buen servicio
I enjoyed the restaurant within the hotel. The location is not easily accessible, as the drive through restaurant next door had too many cars lined up and backed up to the service road. The shampoo, and all the liquid containers in the Bathroom appear to have the same substance. More attention on that is needed.
Muy buen servicio, te hacen sentir como en casa, todos muy amables, lugar muy seguro, y la comida deliciosa,intalaciones limpias.
Todo excelente, gracias.
Very convenient location, great size rooms and confortable beds.
Rooms can be renovated a bit, furniture looks old
David
Stayed 2 nights in Nov 2022
4/10 Poor
BERTHA
Travelled with family
25 Aug 2022
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The only and terrible problem are the old equipments of air conditioning , I WAS NOT ABLE TO SLEEP, they make a lot of noise.
I asked if all the rooms had the same equipments and they said YES… 😔