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Embassy Suites Louisville East

3.5 star property

Photo gallery for Embassy Suites Louisville East

Exterior
Indoor pool
Lobby
Meeting facility
Serves dinner and happy hour

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Bar
  • Gym
  • Pet-friendly

Explore the area

View map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • E.P. Tom Sawyer State Park
    ‪20 min walk‬
  • Oxmoor Center
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite

Suite

King Suite

8.8 out of 10
Excellent
(36 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite Two Doubles

8.6 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Living area

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Dinner served

Embassy Suites Louisville Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,017 reviews
The price is NZ$304
includes taxes & fees
12 Oct - 13 Oct
Embassy Suites Louisville Downtown

About the area

Louisville

Located in Louisville, Embassy Suites Louisville East is in the business district, within a 10-minute drive of Oxmoor Center and Mall St. Matthews. .This hotel is 10.2 mi (16.4 km) from Louisville Zoo and 11.5 mi (18.5 km) from Louisville Slugger Field.

What's nearby

  • E.P. Tom Sawyer State Park - 20 min walk - 1.7 km
  • Oxmoor Center - 5 min drive - 4.5 km
  • Springhurst Towne Center Shopping Center - 6 min drive - 5.7 km
  • Mall St. Matthews - 6 min drive - 6.2 km
  • KFC Yum Center - 18 min drive - 21.6 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Jason's Deli - ‬2 min drive
  • Circle K
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪R Place Pub - ‬11 min walk

About this property

Embassy Suites Louisville East

Hotel with free breakfast, in the vicinity of Oxmoor Center
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
You can enjoy a meal at the restaurant serving the guests of Embassy Suites Louisville East, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Louisville? This hotel has 2046 square feet (184 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Post - This bar serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atrium Cafe
  • The Post

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,046 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

cydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Poor pool access

The biggest disappointment was the pool. This room was picked because of location and pool. The pool was by reservation only and for only 30 min. Huge disappointment
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my Favorite locations to stay when in Louisville
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brandy

Travelled with family
Liked: Staff & service, amenities
Nice style and open floor plan. Was disappointed in pool usage, had to sign up for a 30 min slot and only 5 allowed we were told. Even though we saw a dozen kids in there at a time. Our room had left over chapstick, dirty balled up sock in bathroom on fooor and candy wrapper on floor in living space. No outdoor “free” dog area like mentioned in description. Breakfast was good and quality was more upscale.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Caleb

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is very beautiful. Has restaurant and bar. Staff super friendly. Indoor pool very relaxing
Stayed 5 nights in May 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

The room is always clean ! Beds are super comfortable and clean !!!! The breakfast is absolutely AMAZING! The staff is always friendly! 2nd time staying here and it was just as amazing as the first time
Stayed 1 night in May 2025

10/10 Excellent

Suzanne, Gilberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything no complaints
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New model rooms are nice and clean. Good service.
Stayed 1 night in May 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice Place,,Don't Count On The Pool/Good Service

The hotel itself was amazing. Very clean, the rooms were nice, breakfast was great, but I had two issues. First, you CANNOT USE THE POOL WITHOUT A RESERVATION. We traveled 9 hours and had planned on our kids being able to get some energy out in the pool when we arrived. No such luck, it was full. Staff seemed very exasperated, but I imagined they had been dealing with unhappy parents due to the pool issue so I let it go. I was able to successfully get a "reservation" the next day, but our plans changed and we weren't' able to even use it. The room did not include a blanket for the sleeper sofa. I called down to request a blanket. Nearly an hour went by, no blanket. I went down to request a blanket. The front desk attendant was accommodating, but returned with a sheet. I explained what I needed, he said he may not be able to get one, housekeeping would have to. Returned with 3 more sheets and that's what I had to deal with that night. Next day, request a blanket again, and finally received it. We needed more towels our second night for baths, I called. Over an hour went by. No towels. Called again, was told housekeeping was fully cleaning a room, would bring them when they were done. (This was 9pm) Gave up and the 5 of us used the two clean towels we had left to dry off. And the towels never did arrive. I have never had such an issue with requesting ANYTHING from guest services anywhere else. I just thank God we didn't need toilet paper.
Stayed 2 nights in May 2025

4/10 Poor

Matthew, Hickory

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All the staff was good except when we first checked In. The guy over charged us. And only gave us one drink card.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Quanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Not quite as advertised

The hotel was very clean and nicely updated. We chose this hotel because it had an indoor pool. However, we had to sign up to use the pool in 30 minute time slots. There was also a max capacity of 5, so our entire family of 6 could not use the pool together. We were told we couldn’t even all enter the pool area together, even if one sat out…. even though there were tables and chairs for 24 in the pool area. This would have been a dealbreaker for us if we had known when booking. Housekeeping was by request only- we had to ask the desk for clean towels each day and for the garbage to be emptied. Very nice (included) breakfast and rooms were spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing! Breakfast was even better!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 4 nights in Apr 2025

6/10 Okay

Ryan

Travelled with family
Disliked: Cleanliness

Could have been better

Couch stunk like BO bad. Pool heater was off 2of3 nights. It was turned on again after I went to the front desk about it. Floor in pool room had same litter and hair all 3 days. Our room size was great and beds comfy. Floor had multiple stains (coffee)? Some staff not friendly (mostly around breakfast area). Breakfast was nice to have fresh prepared eggs but had a Smokey taste (grill not cleaned enough?). Ran out of multiple things, waffle mix, plates, cups, cereal, metal silverware. The premade scrambled eggs were bad (sorry traveling for work these scrambled eggs were terrible). Interior and exterior common areas well kept and felt classy (kudos!). Pool size was one of the big factors picking a hotel online knowing the kids would be in it each day but the appearance online looked way bigger than the pool in person.
Stayed 3 nights in Apr 2025

8/10 Good

ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Once you walk in it’s very well kept. Afternoon free drinks were a nice touch. The hotel was busy so they did run out of some staples during breakfast, but the omelette bar was nice to have. Would stay here again for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chakeitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025