I wanted to take a moment to recognize the exceptional service my family and I received during our recent stay. I was traveling with my mother and sister, and we were impressed by the genuine warmth and attentiveness of your team.
In particular, I would like to highlight Marwane, Abdeladim Naim, and a young lady at reception who assisted me with a room change for my mother’s comfort. Their professionalism, kindness, and sincere care elevated our experience and reflected the highest standards of hospitality.
As someone who works in the luxury fashion industry, I greatly value service that is both refined and authentic, and your team truly delivered that. Please extend my gratitude to them for making our stay such a memorable one.