Book Fortune Hotels Thane accommodation from NZ$175

It was truly an amazing experience with the sweetest staff. Before even entering to the front desk, halls, dining area, and overall hotel, you are greeted by everyone with a smile. The food was also phenomenal and the view was great. Kaushal, one of the front desk people, was very welcoming throughout the stay.

I stayed for almost a week here. Property is large and well maintained. Room is quiet. Staff is what made all the difference though. Lokesh, Illy, Chand et al were always attentive. Even when they didn’t get something right first time, they were willing to redo it. Breakfast was delicious. I used the gym which had new equipment. I will stay here again. If I were to nitpick, WiFi was weak inside room, restaurant ushers were too stubborn in meeting my request for a window table (even though one was always available and I have a phobia), elevator key card reader was faulty. Everything else was excellent.

Walking distance from airport. Customer service excellent.

Close to convention

Service is excellent , Property is clean and staff is too good.I will stay again in this property.

Continues to strife for excellence in hospitality. However this time round the breakfast options not as good as previous stays and not to the usual excellent Taj standards