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JEN Maldives Male by Shangri-La

4.0 star property

Photo gallery for JEN Maldives Male by Shangri-La

Outdoor pool, pool loungers
Couples treatment room(s), body treatments, aromatherapy
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096
  • Place, Maldives Islamic Centre
    ‪3 min walk‬
  • Place, Chaandhanee Magu
    ‪4 min walk‬
  • Place, Male Fish Market
    ‪6 min walk‬
  • Airport, Male (MLE-Velana Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

  • Partial ocean view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Ocean View

City view

Deluxe Room, 1 Queen Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Malé

JEN Maldives Male by Shangri-La is in the heart of Malé, within a 5-minute walk of Old Friday Mosque and Maldives Islamic Centre. .This spa hotel is 0.1 mi (0.2 km) from Medhu Ziyaaraiy and 0.1 mi (0.2 km) from Mulee Aage Palace.

What's nearby

  • Maldives Islamic Centre - 3 min walk - 0.3 km
  • Chaandhanee Magu - 4 min walk - 0.4 km
  • Sultan Park - 5 min walk - 0.4 km
  • Hulhumale Ferry Terminal - 6 min walk - 0.5 km
  • Male Fish Market - 6 min walk - 0.6 km

Getting around

  • Velana Intl. Airport (MLE) - 16 min drive

Restaurants

  • ‪City Garden - ‬1 min walk
  • ‪Gloria Jean's Coffees (Henveiru) - ‬1 min walk
  • ‪Shell Beans - ‬2 min walk
  • ‪Cafe'ier - ‬2 min walk
  • ‪Jen's Kitchen - ‬1 min walk

About this property

JEN Maldives Male by Shangri-La

JEN Maldives Male by Shangri-La offers 114 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Malé hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Lime, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Malé? This hotel has 1044 square feet (97 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Lime - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azur - Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Jen's Kitchen On-the-Go - This coffee shop serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Azur
  • Jen's Kitchen On-the-Go
  • Lime

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,044 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in after noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for USD 135.52 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé

JEN Maldives Male by Shangri-La Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 401 reviews
Rating 8 - Good. 129 out of 401 reviews
Rating 6 - Okay. 61 out of 401 reviews
Rating 4 - Poor. 21 out of 401 reviews
Rating 2 - Terrible. 20 out of 401 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ankit

Stayed 1 night in Dec 2025

6/10 Okay

Juergen

Liked: Cleanliness, staff & service, amenities
Room compare to price over $400 is too much - but Transportation Service from and to Airport was very good
Stayed 1 night in Dec 2025

10/10 Excellent

Rowlando

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at the Jen Maldives. The room was met expectations of a high standard hotel. There were a few issues that needed to be addressed, but they were attended to immediately i.e., a TV not working. The staff stood out as being very attentive and supportive. At breakfast the head of staff, Riyaz, made time to speak with me and give me some encouraging thoughts about Male, which re-assured me regarding things such as safety etc. This encouraged me to go out and explore Male, which I may not have been so keen to do otherwise. The housekeeping staff were also fantastic, such as Shani, who were constantly polite and made the room up really well. The staff are consistently respectful and helpful, with those at the desk helping make important phone calls when needed, and assisting regarding transfers and any other advice required. The food was really good, which the restaurant having a really good selection and varying prices. It was also good to use the gym and to relax by the pool. Overall, I would recommend staying at the JEN and would be happy to stay there again!
Stayed 4 nights in Dec 2025

6/10 Okay

Steven

Breakfast wasnt good, rooms are dated. Its clean but for the price, stay else where
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff and service was excellent. Facility and cleanliness felt only fair. But because of the price of nearly 400 usd per night, I am sorry to say it’s below average and definitely not worth it. I will not return for sure.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for an overnight stopover between resorts and airport. Seafood platter with Lobster was delicious, mocktails tasted like the real thing. Comfortable bed and great shower. Pool and restaurant on rooftop with spectacular views. Staff amazing! Will definitely stay again 😎☀️🏝️
Stayed 1 night in Sep 2025

6/10 Okay

Juan, Miami

Stayed 1 night in Apr 2025

4/10 Poor

Adele

Disliked: Property conditions & facilities, room comfort
The bedroom felt very damp due to the humidity. There was a dehumidifier already in the room which we used and had to empty of water several times during the night. This meant even the sheets felt damp.
Stayed 1 night in Apr 2025

6/10 Okay

Antonio

Nothing special
Stayed 1 night in Apr 2025

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2025

4/10 Poor

rolando

Travelled with family and small children
Disliked: Staff & service, amenities
The hotel was quite good the only thing that I didn't think was fair that the reception after 45 min of giving us the room they called me at 12:45 am to charge me $89.32 dollars because one of my daughters was 14 years old we arrived at 11:45 pm we left at 7am only to sleep 5 hours I paid full price room plus the extra they charge for my daughter's $89 without breakfast more than $300 dollars I talked to supervisor name Foaravind which was not great help.
Stayed 1 night in Mar 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached Male late at night, so it made financial sense and was also a safer option to stay in Male for the night and continued our journey to the island resort in the next Morning. We chose Jen, which turned out to be an excellent choice. The hotel is like 15mins drive from the airport. They offer airport transfer on both directions. Walking out of the arrival hall, we were greeted by the hotel driver/staff, which was seamless. We had the executive room, which was quite spacious. The toilet and showering were in separate rooms. The building and rooms were a bit dated, but very clean. The bed and pillows were clean and comfortable. We had no complaint at all. The morning breakfast buffet was at lvl1. It is not sumptuous, but has decent spread including bread, porridge, some warm and cold dishes. The hotel also has a swimming pool and gym on the roof. After breakfast, the hotel sent us back to the jetty where we found and boarded the island resort speed boat. Overall, it's a pleasant stay and trouble free. IMO, this hotel is a good choice for Male layover.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and friendly reception desk staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

John, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Narin

Stayed 1 night in Feb 2025

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Juliana

Stayed 1 night in Jan 2025

10/10 Excellent

Ellie

Stayed 1 night in Jan 2025

10/10 Excellent

Siu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Benise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within Male, walking distance to everything around. The breakfast was awesome, wide array of food items from different parts of the world.
Stayed 8 nights in Dec 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - repeatedly - by Anie at reception
Stayed 3 nights in Dec 2024

8/10 Good

Tariq

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly cooperative staff in safe quiet neighborhood near the airport. Suitable for business travelers.
Stayed 3 nights in Nov 2024

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Darlene, WORCESTER

Liked: Cleanliness, staff & service
The staff was exceptionally sweet. The room could use an update with the air quality. The aircon ran loudly and nonstop and there was a persistent mold smell.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Jen, Male

Lovely rooftop pool but limited seating/sun loungers. The restaurant was pretty good. Business orientated hotel but good for an overnight transit stay, if you want to experience Male.
Stayed 1 night in Aug 2024