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Hampton Inn by Hilton Tijuana

3.5 star property

Photo gallery for Hampton Inn by Hilton Tijuana

Indoor pool, open 10:00 AM to 9:00 PM, pool loungers
Exterior
Restaurant
Lobby
Room, 2 Double Beds, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View map
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪2 min walk‬
  • Place, Alameda Otay
    ‪7 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(41 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Refrigerator

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Refrigerator

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Bath

Premium King Room with Sofa Bed and Bath

Premium King Room with Sofa Bed and Bath

  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Queen Room With Sofa Bed And Fridge-Non-Smoking

  • Sleeps 4

Queen Room With Accessible Roll In Shower-Non-Smoking

  • Sleeps 2

Larger Room

  • Sleeps 2

King Room With Mini Fridge-Non-Smoking

  • Sleeps 2

Room With Two Double Beds-Non-Smoking

  • Sleeps 4

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About the area

Tijuana

Located in Tijuana (Mesa de Otay), Hampton Inn by Hilton Tijuana is a 4-minute walk from Autonomous University of Baja California and 7 minutes by foot from Alameda Otay. .This hotel is 1.2 mi (2 km) from U.S. Consulate General Tijuana and 2.2 mi (3.6 km) from Plaza Península Shopping Center.

What's nearby

  • Autonomous University of Baja California - 2 min walk - 0.2 km
  • Parque Industrial FINSA Tijuana - 7 min walk - 0.6 km
  • Alameda Otay - 7 min walk - 0.6 km
  • High Performance Center in Tijuana - 8 min walk - 0.7 km
  • U.S. Consulate General Tijuana - 13 min walk - 1.2 km

Getting around

  • Beyer Blvd Trolley Station - 21 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 10 min drive

Restaurants

  • ‪Agredanos Burguer - ‬10 min walk
  • ‪IHOP - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Mr. Pampas Do brasil - ‬9 min walk
  • ‪Kong Fui Buffete - ‬4 min walk

About this property

Hampton Inn by Hilton Tijuana

Hampton Inn by Hilton Tijuana offers 176 air-conditioned accommodations with fireplaces and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Make yourself at home in one of the 176 air-conditioned rooms featuring fireplaces and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a communal living room. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A shuttle from the hotel to the airport is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn by Hilton Tijuana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 5:00 AM to 9:00 PM on request
  • Free area shuttle up to 10 kilometres
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Golf
  • Indoor pool
  • Shopping centre

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 9:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Tijuana Hotel
Hampton Inn Hilton Tijuana
Hampton Inn by Hilton Tijuana Hotel
Hampton Inn by Hilton Tijuana Tijuana
Hampton Inn by Hilton Tijuana Hotel Tijuana

Hampton Inn by Hilton Tijuana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Rodrigo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Staff for breakfast were amazing gentlemen! Front desk lacked customer service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
it was totally fine.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 5 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, very friendly and the food delicious.. I do feel they should have better pillows and more than one washer and dryer. That was the only 2 things I didn’t like. Other than that, I think the Hampton doesn’t disappoint.
Stayed 3 nights in Dec 2025

10/10 Excellent

alex

Stayed 1 night in Dec 2025

8/10 Good

jesse

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
We paid for a king bed an we got a queen, they just said that’s the one we got assigned to stay at, later in the night they call us to transfer us to another king bed room
Stayed 1 night in Dec 2025

4/10 Poor

Alan, Atlanta

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime, Conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Sisy, FONTANA

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

8/10 Good

ERIKA

Stayed 1 night in Nov 2025

10/10 Excellent

Zulma

Stayed 1 night in Nov 2025

10/10 Excellent

Luay

Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Liked: Staff & service
Stayed 1 night in Nov 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room wasn't ready till after 5 pm. Then the wrong room and bed type was given to us. We changed and the next room had a very bad mold smell, no working ac, and a clogged sink drain. We finally got our room, still wrong bed type, at about 9pm. Total mess, very inconvenient, had to push staff to fix the issues.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fríendly staff , cleaness, close to everything walking , easy parking access
Stayed 1 night in Nov 2025

8/10 Good

Elmehdi

Travelled with family and small children
Disliked: Amenities
The room it was OK the breakfast it was nothing left. They don’t fill up right away and I have an issue with the one of the service the coffee guy he wants to make me the coffee, but I don’t like nobody to make my coffee the way I want it so we have a little argument about the coffee. I’ve been to a lot of hotels. I make my own coffee in United States. This is the first time it happened to me in Mexico thank you so much.
Stayed 1 night in Nov 2025

2/10 Terrible

Roberto

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Not worth what i spent
Stayed 1 night in Nov 2025

10/10 Excellent

Camilo

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Nov 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Laila

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place the Hotel employees very profecional good services
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Eliseo

Stayed 1 night in Nov 2025