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Candeo Hotels Tokyo Shimbashi

3.0 star property

Photo gallery for Candeo Hotels Tokyo Shimbashi

Public bath
Reception
Front of property – evening/night
Daily buffet breakfast (JPY 1980 per person)
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Place, Tokyo Imperial Palace
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

King Room, Non Smoking

King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Free WiFi, bed sheets

Corner Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room for 3 adults, Non Smoking

Free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Double Room, Non Smoking (1 Person)

Free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking

Corner King Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Tokyo

A stay at Candeo Hotels Tokyo Shimbashi places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Hamarikyu Gardens. .This spa hotel is 1.2 mi (2 km) from Tokyo Imperial Palace and 3.5 mi (5.7 km) from Takeshita Street.

What's nearby

  • Hibiya Park - 8 min walk - 0.7 km
  • Hamarikyu Gardens - 10 min walk - 0.9 km
  • Ginza Six - 12 min walk - 1.0 km
  • Tokyo Tower - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 19 min walk - 1.6 km

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪麺屋武一 - ‬1 min walk
  • ‪酒々屋 和海 - ‬1 min walk
  • ‪俺のイタリアン 新橋赤レンガ通 - ‬1 min walk
  • ‪十割そば 健美 - ‬1 min walk
  • ‪やひろ丸 新橋港 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel with a full-service spa, near Hamarikyu Gardens
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottled water and slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eduardo, Hamamatsu shi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel area.
Stayed 1 night in Nov 2025

8/10 Good

graham

Travelled with partner
Liked: Amenities, property conditions & facilities
Check in reception is difficult to find Clearer information/signage in the entry would have made it an excellent stay
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at Candeo Hotels Tokyo Shimbashi! The staff were friendly, professional, and always ready to help, which made check-in and every interaction smooth and pleasant. The room was spotless, modern, and well-designed, with a very comfortable bed and great city views. The location is unbeatable—just a few minutes’ walk from Shimbashi Station, making it easy to explore Tokyo’s top spots like Ginza and Tokyo Tower. Despite being in a busy area, the hotel feels peaceful and quiet inside. The rooftop spa is an amazing bonus. Relaxing in the open-air bath while overlooking the city lights was the perfect way to end each day. Breakfast was fresh and delicious, offering a nice variety of Japanese and Western options. Everything felt well thought out and high quality. Overall, this hotel combines comfort, convenience, and relaxation perfectly. I’d absolutely stay here again and highly recommend it to anyone visiting Tokyo!
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities
No complain
Stayed 7 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice staff. Helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Violeta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ming-Hsuan, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was great. The room was a bit on the smaller side (as expected of hotels in Tokyo), but still felt comfortable, cozy, and clean. The rooftop onsen is a nice touch that both my partner and I took advantage of during our stay - was lovely to use after walking around all day. The coin laundry we did not use however looked easy to use and clean. The hotel is tucked on a side street, separating you from the businesses of the area. The area is mainly consisted of office workers but still at plenty of bars, restaurants and convenience stores. The hotel is conveniently located close to the subway station and is a short walk away. Would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is the perfect way to relax after a long day.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ziqing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, and Sky spa and food are great.
Stayed 2 nights in Sep 2025

2/10 Terrible

Yue

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Outside of being a short walk to Shimbashi station, the amenities, breakfast, and rooms were all disappointing. If you’re looking for an affordable hotel that’s close to a hotel, this is it, but if you want a comfortable room, good showers, onsen, and breakfast, then this is NOT it.
Stayed 6 nights in Aug 2025

8/10 Good

Tatsuro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Spa on top floor is always nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carson D

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Analyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

10/10 Excellent

Beatrice

Stayed 3 nights in Jul 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.
Stayed 9 nights in Jun 2025

10/10 Excellent

Rhys

Stayed 3 nights in Jul 2025

10/10 Excellent

SERDAR

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025