10/10 Excellent
MICHELLE
Travelled with family and small children
20 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying in this hotel and always try to stay whenever visiting Japan. For our March 4th, 2025 vacation with my son, we booked this hotel again. I love the staff and convenience of the location. Right in the heart of Ginza shopping district.
Things I always look for when choosing a hotel:
- Hair conditioner in the room b/c I have long hair
- Skin care and toiletries so that I don't have to pack and travel with my own
- Close to FamilyMart or 7-11 and this hotel literally has one within a 5 second walk.
- Subway is about a 5-7min walk depending on how fast you walk. Super easy to get too
- Don Quixote (Tax-Free shopping) store also 5 min down the road for all your late night shopping needs.
My current trip to Japan was a roller coaster from the moment I landed. My son left his back-pack on the subway on our way from Narita airport to hotel. He had a Samsung tablet, GPS watch tracker, Stuffed animal toy and snacks in his bag. We informed the hotel at Royal Canvas Ginza 8 to help us translate to the subway station and try to help locate the bag. It was 3 days of non-stop troubleshooting/locating/translating to different stations and the staff were all so active in helping.
SPECIAL THANK YOU to Aya Kobayashi and her co-worker Mizuzu at the front desk for all the endless help they provided. Everyone was so happy once we retrieved my son's backpack. It was such a happy moment. I only have GREAT THINGS to say about the stuff at this hotel. We will visit again.
MICHELLE
Stayed 4 nights in Mar 2025